Home › Companies › 015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001 › Customer Service Assistant I (CSA) Bank/Req #1173 Onsite Only
Customer Service Assistant I (CSA) Bank/Req #1173 Onsite Only
015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001 · Sanford, ME, US, Sanford, ME · On Site · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001 |
| Title | Customer Service Assistant I (CSA) Bank/Req #1173 Onsite Only |
| Normalized title | - |
| Department / team | - |
| Location | Sanford, ME, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-11 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Sanford. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001 |
| Source | 8e10f768-7073-46dc-8814-f1c47bc1ed96 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Customer Service Assistant I (CSA)
Department: Branch Administration
Reports to: Branch Manager/Assistant Branch Manager
Supervises: None
Status: Full-Time / Non-exempt / Onsite only
Must already be authorized to work in the United States. Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Customer Service Assistant I (CSA):
Perform a variety of teller and customer service duties as needed. Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc. Work within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution. Strong knowledge of the Bank’s various deposit and electronic banking products and services is required. Use needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers’ needs.
Job Requirements for the Customer Service Assistant I (CSA):
Minimum of one year of teller or customer service banking experience in a branch or call center environment. Strong sales, service, interpersonal and communication skills. Interact well with others and enjoys working with a variety of people in a team environment. Strong organizational, technical and computer skills. Adapt well to change and is able to effectively multitask. Strong knowledge of teller and customer service processes, policies, guidelines and procedures. Satisfactory product knowledge of banking products and service with ability for further development.
Specific Job Functions for the Customer Service Assistant I (CSA):
Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions. Able to identify cross-sale opportunities and respond to various customers’ inquiries to recommend appropriate products or solutions to meet their needs. Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc. Maintain and balance a cash drawer accurately and efficiently. Provide a high level of service to customers, coworkers and team members. Understand and follow various policies, guidelines and procedures including security, compliance and operations. Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge. May float to another local branch to cover staffing if needed. Perform additional duties as required.
This Job Description for the Customer Service Assistant I (CSA) describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.
Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.
Full job record
| Job ID | ba7447ffb41b94c353d770c30c82eed841542288 |
| Org ID | 4f628edb-c785-461d-bf2c-a850dbff4165 |
| Source ID | 8e10f768-7073-46dc-8814-f1c47bc1ed96 |
| Board ID | 8e10f768-7073-46dc-8814-f1c47bc1ed96 |
| Provider | adp_workforcenow |
| Provider Job Key | 563717 |
| Title | Customer Service Assistant I (CSA) Bank/Req #1173 Onsite Only |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Sanford, ME, US, Sanford, ME |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | ME |
| City | Sanford |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=015bb2e8-9701-4648-aa4d-d1bc67d026eb&ccId=19000101_000001&lang=en_US&type=JS&jobId=563717&jwId=9201814976119_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=015bb2e8-9701-4648-aa4d-d1bc67d026eb&ccId=19000101_000001&lang=en_US&type=JS&jobId=563717&jwId=9201814976119_1 |
| First Seen At | 2026-05-31 18:42:57Z |
| Last Seen At | 2026-06-06 12:16:53Z |
| Last Checked At | 2026-06-06 12:16:53Z |
| Last Changed At | 2026-06-06 12:16:53Z |
| Inactive At | — |
| Source Posted At | 2026-05-11 14:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=015bb2e8-9701-4648-aa4d-d1bc67d026eb|19000101_000001/date=2026-06-06/2026-06-06T12-16-53-117Z-acebe95950cb75feac7da47ed5a3d54dd382ee1d4e3e06cba6f3def7cd0eb88d.json |
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class=\"fr-fic fr-dii\"> </span></p><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><u><span style=\"font-size:13px;font-family:Arial;\">Customer Service Assistant I (CSA)</span></u></h1><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'> </span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Department: </span></strong><span style='font-family:\"Arial\",sans-serif;'>Branch Administration</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Reports to:</span></strong><span style='font-family:\"Arial\",sans-serif;'> Branch Manager/Assistant Branch Manager</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Supervises:</span></strong><span style='font-family:\"Arial\",sans-serif;'> None</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Status: </span></strong><span style='font-family:\"Arial\",sans-serif;'>Full-Time<strong> / </strong>Non-exempt / Onsite only</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'> </span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'> </span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;background:white;'>Must already be authorized to work in the United States. Relocation is not provided.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'> </span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;background:white;'>Partners Bank</span></strong><span style='font-family:\"Arial\",sans-serif;'> is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'> </span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:1.0in;text-indent:-1.0in;'><strong><span style='font-family:\"Arial\",sans-serif;'>Summary for the Customer Service Assistant I (CSA):</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Perform a variety of teller and customer service duties as needed. </span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc. </span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Work within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution. </span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Strong knowledge of the Bank’s various deposit and electronic banking products and services is required. </span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Use needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers’ needs.</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:1.0in;text-indent:-1.0in;'><span style='font-family:\"Arial\",sans-serif;'> </span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Job Requirements for the Customer Service Assistant I (CSA):</span></strong><span style='font-family:\"Arial\",sans-serif;'> </span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Minimum of one year of teller or customer service banking experience in a branch or call center environment.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Strong sales, service, interpersonal and communication skills.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Interact well with others and enjoys working with a variety of people in a team environment.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Strong organizational, technical and computer skills.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Adapt well to change and is able to effectively multitask.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Strong knowledge of teller and customer service processes, policies, guidelines and procedures.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Satisfactory product knowledge of banking products and service with ability for further development.</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'> </span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Specific Job Functions for the Customer Service Assistant I (CSA):</span></strong><span style='font-family:\"Arial\",sans-serif;'> </span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>Able to identify cross-sale opportunities and respond to various customers’ inquiries to recommend appropriate products or solutions to meet their needs.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Maintain and balance a cash drawer accurately and efficiently.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Provide a high level of service to customers, coworkers and team members.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Understand and follow various policies, guidelines and procedures including security, compliance and operations.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>May float to another local branch to cover staffing if needed.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Perform additional duties as required.</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.25in;'><span style='font-family:\"Arial\",sans-serif;'> </span></p><p style='margin:0in;text-align:left;font-size:13px;font-family:\"Arial\",sans-serif;font-style:italic;'><span style=\"font-family:Arial;\"> </span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><em><span style='font-family:\"Arial\",sans-serif;'>This Job Description for the Customer Service Assistant I (CSA) describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.</span></em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><em><span style='font-family:\"Arial\",sans-serif;'> </span></em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;background:white;vertical-align:baseline;'><em><span style='font-family:\"Arial\",sans-serif;color:black;'>Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.</span></em></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'> </span></p></div></div>\n",
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