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Teller/Member Service Representative

57d7ed0f B3e8 43bf B64a 93ed30db5359 19000101 000001 · New Plymouth Branch , New Plymouth, ID, US, New Plymouth, ID · Active · $20–$25 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company57d7ed0f B3e8 43bf B64a 93ed30db5359 19000101 000001
TitleTeller/Member Service Representative
Normalized title-
Department / team-
LocationNew Plymouth Branch, ID, United States
Work model-
Employment typeFull Time
Salary$20–$25 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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City jobsActive postings in New Plymouth Branch.Open
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Linked records

Company57d7ed0f B3e8 43bf B64a 93ed30db5359 19000101 000001
Sourcec378afbd-bf5c-43a6-86ed-79f3fe8daeda
ATS providerADP Workforce Now Recruiting

Description

Department : Member Relations Reports To : Branch Manager Classification : Non-Exempt About Rogue Credit Union : Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work! Role : This position combines being a Teller and a Member Service Representative (MSR). Using Rogue Credit Union's Service Promises, builds long term loyal members by promptly and accurately processing members financial transactions and by identifying new/existing member's unique financial needs, suggesting appropriate products and services to meet those needs, opening new accounts, guiding members through the loan application process and assisting members with other needs as appropriate. Essential Functions & Responsibilities : 40% Assists members with all of their membership and account needs including but not limited to deposits, withdrawals, loan payments, money orders, travelers’ checks, transfers, etc. as directed. Processes closed accounts, opens new memberships, Certificates, IRA's, Trust Accounts, consumer loans and other account maintenance to existing and new memberships. Accurately maintains and balances cash drawer and daily transactions, promotes a needs-based sales culture by effectively cross selling credit union products and services to meet each member's needs. 40% Assists new/existing members with their membership and account needs. Opens/closes memberships. Interviews members to determine their needs, suggests appropriate products and services, and opens deposit and savings accounts, certificates, IRA's, Trust Accounts, etc. Takes consumer loan applications and works with related support departments to best serve the members. Prepares related files/member documents, maintaining member confidentiality. Works to build the most loyal members in the nation. 15% Promptly responds to members requests, questions, and concerns by finding the appropriate solution. Collaborates and assists with other departments/branches to maintain unsurpassed service across all areas of the Credit Union. 5% Proactively performs other duties as needed or assigned. Assists with specific branch opening and closing duties. Knowledge & Skills : Experience : One year to three years of similar or related experience. Education : A high school education or GED. Interpersonal Skills : Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills : Excellent communications skills- verbal, written and listening. Needs based sales and referral ability. Good organizational and time management skills with the ability to work under occasional pressure. Good eye for detail/quality. Good team player. Strong computer and 10-key calculator skills. Physical Requirements : Some lifting required (up to 30 pounds), continuous sitting, occasional standing and occasional walking. Finger dexterity while using computer. Occasional talking and hearing in person and on the telephone. Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more. Work Environment : Normal workday with occasional overtime. Will require working Saturdays and a rotating, flexible schedule. Exposed to potentially hazardous conditions, i.e., robbery. Travel to other Rogue Credit Union regions may be required. Disclaimer : Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer. Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method, please call (541) 622-7295. This Job Description is not a complete statement of all duties and responsibilities comprising the position .

Full job record

Job IDba690eb54215fa5cf3176f239f29a366b15cdb14
Org IDd8d5a453-91f5-4de7-a610-33a96801c116
Source IDc378afbd-bf5c-43a6-86ed-79f3fe8daeda
Board IDc378afbd-bf5c-43a6-86ed-79f3fe8daeda
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Provider Job Key593735
TitleTeller/Member Service Representative
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Activeyes
Location TextNew Plymouth Branch , New Plymouth, ID, US, New Plymouth, ID
Department—
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CountryUnited States
RegionID
CityNew Plymouth Branch
Salary Raw19.70 To 24.62 (USD) Hourly
Salary Min19.7
Salary Max24.62
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-06-06 12:00:12Z
Last Seen At2026-06-06 12:00:12Z
Last Checked At2026-06-06 12:00:12Z
Last Changed At2026-06-06 12:00:12Z
Inactive At—
Source Posted At2026-06-05 20:17:00Z
Source Updated At—
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    "requisitionDescription": "<div><p><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;' id=\"isPasted\"><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Department</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: Member Relations</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Reports To</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: Branch Manager</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Classification</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: Non-Exempt</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><u><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>About Rogue Credit Union</span></u></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>:</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work!</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><u><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Role</span></u></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>:</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>This position combines being a Teller and a Member Service Representative (MSR). Using Rogue Credit Union&#39;s Service Promises, builds long term loyal members by promptly and accurately processing members financial transactions and by identifying new/existing member&#39;s unique financial needs, suggesting appropriate products and services to meet those needs, opening new accounts, guiding members through the loan application process and assisting members with other needs as appropriate.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'><u>Essential Functions &amp; Responsibilities</u></span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'><u>:</u></span></p><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-indent:-.5in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>40% &nbsp; &nbsp;Assists members with all of their membership and account needs including but not limited to deposits, withdrawals, loan payments, money orders, travelers&rsquo; checks, transfers, etc. as directed. Processes closed accounts, opens new memberships, Certificates, IRA&#39;s, Trust Accounts, consumer loans and other account maintenance to existing and new memberships. Accurately maintains and balances cash drawer and daily transactions, promotes a needs-based sales culture by effectively cross selling credit union products and services to meet each member&#39;s needs.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-indent:-.5in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>40% &nbsp; &nbsp;Assists new/existing members with their membership and account needs. Opens/closes memberships. Interviews members to determine their needs, suggests appropriate products and services, and opens deposit and savings accounts, certificates, IRA&#39;s, Trust Accounts, etc. Takes consumer loan applications and works with related support departments to best serve the members. Prepares related files/member documents, maintaining member confidentiality. Works to build the most loyal members in the nation.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-indent:-.5in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>15% &nbsp; &nbsp;Promptly responds to members requests, questions, and concerns by finding the appropriate solution. Collaborates and assists with other departments/branches to maintain unsurpassed service across all areas of the Credit Union.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;text-indent:-.5in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>5% &nbsp; &nbsp; Proactively performs other duties as needed or assigned. Assists with specific branch opening and closing duties.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><u><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Knowledge &amp; Skills</span></u></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>:</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Experience</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: One year to three years of similar or related experience.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Education</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: A high school education or GED.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Interpersonal Skills</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Other Skills</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: Excellent communications skills- verbal, written and listening. Needs based sales and referral ability. Good organizational and time management skills with the ability to work under occasional pressure. Good eye for detail/quality. Good team player. Strong computer and 10-key calculator skills.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Physical Requirements</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: Some lifting required (up to 30 pounds), continuous sitting, occasional standing and occasional walking. Finger dexterity while using computer. Occasional talking and hearing in person and on the telephone. Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Work Environment</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>: Normal workday with occasional overtime. Will require working Saturdays and a rotating, flexible schedule. Exposed to potentially hazardous conditions, i.e., robbery. Travel to other Rogue Credit Union regions may be required.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Disclaimer</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>:</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method, please call (541) 622-7295.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>This Job Description is not a complete statement of all duties and responsibilities comprising the position</span></strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><br></p><p><br></p><p><br></p></div>\n",
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