Nike - Head Coach (Store Manager)

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    "location": {
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      "postalCode": "00-120",
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    "datePosted": "2023-12-15",
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    "description": "<p><span style=\"font-size: 15px; text-decoration: underline\"><strong>Are you Ready?</strong></span></p>\n<p><span style=\"font-size: 15px\"><span style=\"color: #2d2d2d\">The <span style=\"font-weight: bold\">Head Coach’s</span> mission is to ensure the success of the store by hiring, training, and developing a high performing, customer-centric team who are brand passionate and love to win.  As a luxury brand retailer, you ensure a premium consumer experience; and you create a ‘great place to work’ for all employees where contributions are valued and recognized.  You are responsible for the achievement of all business metrics (sales, labour, staffing, expense management) for your store.</span><span style=\"color: #2d2d2d\"> </span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">ESSENTIAL DUTIES AND RESPONSIBILITIES:</span></span> </span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">People</span></span> </span></p>\n<p><span style=\"font-size: 15px\"><em><span style=\"text-decoration: underline\">Development &amp; Team Building</span></em> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Elevate and hire top talent to ensure a winning team and create a best-in-class service &amp; selling organization by developing and motivating a high-performance sales team </span></li>\n<li><span style=\"font-size: 15px\">Consistently building employee knowledge by engaging in continuous product training, action plans, and the effective delegation of tasks based on DORs.  </span></li>\n<li><span style=\"font-size: 15px\">Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.  </span></li>\n<li><span style=\"font-size: 15px\">Provide strategies and opportunities for succession planning by conducting monthly one-on-one conversations with the leadership team and creating individual development plans for their continued growth. </span></li>\n</ul>\n<p><span style=\"font-size: 15px\"><em><span style=\"text-decoration: underline\">Leadership and Communication</span></em><em> </em> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Demonstrate superior communication and customer service skills by communicating successes, opportunities, and solutions to drive employee engagement </span></li>\n<li><span style=\"font-size: 15px\">Participate and is fully engaged in Conference Calls &amp; Team Meetings.  </span></li>\n<li><span style=\"font-size: 15px\">Maintain high level of personal integrity (e.g., adhering to company policy and procedures and best practices) and expects the same of their team. </span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Store Operations</span></span>  </span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Oversee all daily operational procedures and ensure the successful operation of the store in all areas. </span></li>\n<li><span style=\"font-size: 15px\">Identify and execute efficiencies and best practices.  </span></li>\n<li><span style=\"font-size: 15px\">Effectively schedule according to payroll, sales trends, &amp; athlete performance to maximize opportunity.  </span></li>\n<li><span style=\"font-size: 15px\">Ensure the team meets sales goals and key metrics: Sales, Conversion, UPT, ADT, Payroll, Secret Shop, Turnover, Staffing </span></li>\n<li><span style=\"font-size: 15px\">Ensure compliance in Loss Prevention and Health and Safety measures and hold teams accountable. </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\">Collaborates with the Business Planner to set goals that are specific, actionable, and based on established KPI’s.  </span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Planning and Merchandising</span></span> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Oversee the Visual Merchandising team and ensure the merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times </span></li>\n<li><span style=\"font-size: 15px\">Deliver on the planning and execution of merchandise launches. </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\">Communicate qualitative and proactive feedback to the District VM Manager on products &amp; visual merchandising to drive results </span></li>\n<li><span style=\"font-size: 15px\">Effective management of product flow from Back of House to floor </span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Minimum Qualifications</span></span> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\">Minimum of 3 years' experience in a retail leadership role with a focus in retail operations, budgeting, planning, customer service, sales and people leadership and management, with acute understanding of financials and reporting. </span></li>\n<li><span style=\"font-size: 15px\">Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.  </span></li>\n<li><span style=\"font-size: 15px\">Proficient in Microsoft Office products and retail business systems  </span></li>\n<li><span style=\"font-size: 15px\">Self-motivated to build, grow, lead and manage high-performing teams, with strong coaching and mentoring abilities </span></li>\n<li><span style=\"font-size: 15px\">Ability to work weekends, evenings and holidays as needed. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #2d2d2d; font-family: Lato, sans-serif; font-size: 15px\">We thank all applicants for your interest in this position however, only those candidates that meet our qualifications will be contacted for an interview.</span></p>\n<p><br></p>\n<p> </p>",
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