Customer Service Officer

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  "source_hash": "ec08895bdd128cfd81ca71c9342918ad5caa10827766d4fe15fcf99bf8bcd4b0",
  "last_changed_at": "2026-05-30T05:59:02.943Z",
  "active_status": "active"
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  "detail": {
    "url": "https://gogovan.applytojob.com/apply/jobs/details/7uN8qTLdgl?&",
    "heading": "Customer Service Officer",
    "html_title": "JazzHR » Job Listings",
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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p style=\"line-height:1.3800000000000001;background-color:#ffffff;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Highlight</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide after sales service and CRM support for GoGo Energy Service</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;background-color:#ffffff;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What You Will Deliver</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Handle inquiries through inbound calls and other platforms, including account management and general inquiries.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Support daily operations administration such as fuel card application process, letter preparation.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Build and maintain strong relationships with existing customers, fostering business growth.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Prepare regular performance reports and analysis for management review.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perform other ad hoc duties as assigned.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;background-color:#ffffff;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Who You Are</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Form 5 / DSE graduate or above with a minimum of 1 year of working experience, preferably in CS/administration</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Mature with a positive attitude, resilient, aggressive, self-motivated, and strong desire to deliver exceptional results with great attention to accuracy and detail.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A good team player with good communication skills and a strong sense of responsibility.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proficient in Microsoft Word, Excel and Chinese word processing.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Able to work under pressure and meet tight deadlines.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Good command of spoken and written English and Chinese.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Candidates with strong telesales skills will be considered for the role of Sales &amp; Service Executive</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Fresh graduates are welcome to apply</span></span></span></span></span></span></li></ul><p style=\"line-height:1.295;margin-bottom:11px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Working Location &amp; Working Hours</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Kwun Tong (8-minute walk from Kwun Tong Station)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">5-day work in between Monday and Saturday (One Saturday per month)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">9 am - 6pm</span></span></span></span></span></span></li></ul><p style=\"line-height:1.3800000000000001;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">&#160;What We Offer</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">On-job training</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Public Holidays, Birthday Leave, Medical Insurance &amp; Dental Insurance</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A multi-cultural team</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A company provides a casual and flexible working environment</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Helvetica Neue', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:300;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A company promotes learning, continuous improvement, and personal growth</span></span></span></span></span></span></li></ul>",
    "description_text": "Job Highlight\n Provide after sales service and CRM support for GoGo Energy Service\n What You Will Deliver\n Handle inquiries through inbound calls and other platforms, including account management and general inquiries.\n Support daily operations administration such as fuel card application process, letter preparation.\n Build and maintain strong relationships with existing customers, fostering business growth.\n Prepare regular performance reports and analysis for management review.\n Perform other ad hoc duties as assigned.\n Who You Are\n Form 5 / DSE graduate or above with a minimum of 1 year of working experience, preferably in CS/administration\n Mature with a positive attitude, resilient, aggressive, self-motivated, and strong desire to deliver exceptional results with great attention to accuracy and detail.\n A good team player with good communication skills and a strong sense of responsibility.\n Proficient in Microsoft Word, Excel and Chinese word processing.\n Able to work under pressure and meet tight deadlines.\n Good command of spoken and written English and Chinese.\n Candidates with strong telesales skills will be considered for the role of Sales & Service Executive\n Fresh graduates are welcome to apply\n Working Location & Working Hours\n Kwun Tong (8-minute walk from Kwun Tong Station)\n 5-day work in between Monday and Saturday (One Saturday per month)\n 9 am - 6pm\n  What We Offer\n On-job training\n Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance\n A multi-cultural team\n A company provides a casual and flexible working environment\n A company promotes learning, continuous improvement, and personal growth",
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    "id": "7uN8qTLdgl",
    "title": "Customer Service Officer",
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