DevOps Supervisor NEX

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    "ShortDescriptionStr": "The DevOps / SRE Supervisor owns and evolves the full lifecycle of the company’s cloud and edge platform. This role leads the team responsible for cloud infrastructure, CI/CD, container orchestration, edge deployments, and 24/7 on-call operations. The supervisor reports directly to the Director of Platform Development and serves as the technical authority for reliability, delivery velocity, and infrastructure cost. Much of this infrastructure is being built from the ground up, requiring a bias for pragmatic automation and strong foundational architecture thinking.",
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    "ExternalDescriptionStr": "<p style=\"margin-bottom: 0in;\"><span style=\"color: black;\"><strong>Cloud Infrastructure &amp; Platform</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Own end-to-end cloud infrastructure strategy — networking, Kubernetes cluster management, IAM, secrets management, and cost optimization.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Lead all Terraform IaC development across environments (dev, staging, production), enforcing consistent module patterns and state management.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Design and operate Kubernetes workloads using Kustomize overlays for both cloud and edge deployment targets.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Manage supporting infrastructure: time-series and relational databases, caching layers, and cloud-managed services.</span></p></li></ul><p>&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\"><strong>CI/CD &amp; Deployment</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Own and mature CI/CD pipelines across all services using the Atlassian suite (Bitbucket, Bamboo / Bitbucket Pipelines) — building, linting, testing, publishing, and deploying Python/FastAPI microservices.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Standardize Docker build practices, image tagging strategies, and container registry management.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Implement and enforce GitOps workflows for Kubernetes deployments, ensuring audit trails and safe rollback capabilities.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Collaborate with development teams to reduce deployment friction and improve feedback loops.</span></p></li></ul><p>&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\"><strong>Edge Deployments</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Own deployment architecture for edge-tier workloads running on field hardware — Docker Compose stacks including MQTT and Modbus/TCP protocol adapters.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Develop reliable provisioning, update, and monitoring workflows for edge nodes in remote or low-connectivity environments.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Coordinate with product and field operations teams on edge deployment requirements, connectivity constraints, and rollout planning.</span></p></li></ul><p>&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\"><strong>Site Reliability &amp; 24/7 Support</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Build and own the on-call program: runbooks, alerting, escalation paths, and SLO definitions.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Lead incident response, ensuring fast mitigation and thorough post-mortems that prevent recurrence.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Define and track reliability metrics (availability, MTTR, error budgets) and report to the Director of Platform Development.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Continuously improve observability across cloud and edge environments through structured logging, metrics, and distributed tracing.</span></p></li></ul><p>&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\"><strong>Team Leadership &amp; Cross-Functional Collaboration</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Hire, mentor, and grow a team of DevOps and Platform Engineers; define career ladders and performance expectations.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Partner with backend engineering teams to support the Python/FastAPI microservices platform, authentication, and authorization policy rollouts.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Champion a security-first culture: secrets management, least-privilege IAM, dependency scanning, and compliance automation.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Manage vendor relationships, cloud spend, and tooling budget with transparency to leadership.</span></p></li></ul><p>&nbsp;</p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in; margin-top: 0in;\"><span>Perform additional duties as required and assigned.</span></li></ul><p style=\"margin-bottom: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"margin-bottom: 8pt;\"><strong>Job Requirements:</strong></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">5+ years in DevOps, SRE, or Platform Engineering roles, with at least 1–2 years in a tech lead or supervisory capacity.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Deep hands-on experience with a major cloud platform (GCP preferred) including Kubernetes, IAM, networking, and managed services.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Strong Terraform skills — writing modules, managing remote state, and structuring multi-environment configurations.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Proficiency in Kubernetes and Kustomize for managing multi-environment, multi-target (cloud + edge) workloads.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Experience building and maintaining CI/CD pipelines in the Atlassian suite (Bitbucket, Bamboo, or Bitbucket Pipelines); comfort with pipeline-as-code patterns.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Solid Docker expertise including multi-stage builds, Compose stacks, and container runtime troubleshooting.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Hands-on experience with Prometheus, structured/JSON logging, and building actionable alerting systems.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Ability to lead on-call rotations and drive incident management processes end-to-end.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Comfortable working in a Python-centric engineering environment (Python 3.12, Poetry, FastAPI familiarity preferred).</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Experience with edge / IoT deployment patterns — field hardware, intermittent connectivity, or OTA update strategies.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"color: black;\">Demonstrates positive people management skills: communicates effectively, treats team members fairly and consistently, coaches well, and takes an interest in team members’ career development.</span></p></li></ul><p>&nbsp;</p><p style=\"margin-bottom: 0in; margin-top: 0in;\"><strong>Minimum Qualifications:</strong></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in; margin-top: 0in;\">Bachelor’s Degree in Computer Science, Information Systems, or a related technical field (Required).</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">5+ years of progressive experience in DevOps, SRE, or Platform Engineering (Required).</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">1–2 years of experience in a team lead or supervisory capacity (Required).</li></ul><p style=\"margin-bottom: 0in; margin-top: 0in;\">&nbsp;</p><hr><p style=\"margin-bottom: 0in; margin-top: 0in;\"><strong>Additional Details:</strong></p><p><span style=\"color: black;\">The DevOps / SRE Supervisor works with broad ownership and limited direction. The incumbent determines and develops the approach to infrastructure solutions. Work is evaluated on outcomes: system reliability, delivery velocity, and infrastructure cost efficiency.</span></p><p style=\"margin-bottom: 0in; margin-top: 0in;\">&nbsp;</p><p><span style=\"color: black;\">Resolves a wide range of platform and infrastructure problems, from routine operational tasks to complex architectural decisions. Uses judgment within engineering best practices to determine the appropriate course of action. Problem resolution timeframes range from immediate incident response to multi-week infrastructure projects.</span></p><p style=\"margin-bottom: 0in; margin-top: 0in;\">&nbsp;</p><p><span style=\"color: black;\">Candidates should expect to work across the following technologies (or comparable equivalents): GCP (GKE, Cloud SQL, IAM, VPC) • Kubernetes / Kustomize • Terraform • Docker / Docker Compose • Bitbucket / Bamboo / Bitbucket Pipelines • Prometheus / structured JSON logging • TimescaleDB / PostgreSQL / Redis • Auth0 (AuthN) / Cerbos (AuthZ) • Python 3.12 / FastAPI / Poetry • MQTT / Modbus/TCP (edge protocols).</span></p>",
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