Housekeeping Supervisor

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    "requisitionDescription": "<div><div><div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Summary:</span></u></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp; Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Essential Job Functions:</span></u></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;Include the following. Other duties may be assigned.</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency. &nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. &nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. &nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. &nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Respond to guest requests, concerns and problems to ensure guest satisfaction. &nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. &nbsp; &nbsp; &nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Comply with attendance rules and be available to work on a regular basis.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Perform any other job related duties as assigned.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Must be able to work a flexible schedule including day/night shifts, weekends and holidays</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Education and Experience</span></u></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>: High school diploma or equivalent. Previous hotel experience</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Required Skills and Abilities:&nbsp;</span></u></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Must have the ability to communicate in English. Self-starting personality with an even disposition. &nbsp; Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to &ldquo;pitch-in&rdquo; and help co- workers with their job duties and be a team player.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Language Skills</span></u></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>: Excellent verbal communication skills. Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Reasoning Ability</span></u></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Physical Demands</span></u></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>: While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel objects, tools or controls. The employee frequently is required to talk and listen. Ability to grasp, lift, carry or otherwise move materials weighing up to 75 lbs. Ability to walk throughout the resort, bend, stoop and reach.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Work Environment</span></u></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>: The duties of this position are primarily performed in indoor climate conditions. A lot of movement and noise happening.</span></p></div></div></div>\n",
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