Front Office Administrator - Brentwood, TN

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    "location": {
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      "state": "Tennessee",
      "postalCode": "37027",
      "addressCountry": "United States"
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    "datePosted": "2026-05-04",
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    "description": "<p><span style=\"font-weight: bold\">Front Office Administrator</span></p>\n<p><br><span style=\"font-weight: bold\">Location:</span><span> </span>Brentwood, Tennessee </p>\n<p><br><span style=\"font-weight: bold\">Organization:</span><span> </span><em>Synaptic Psych (formerly NeuroScience and TMS Treatment Centers)</em></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Application Link (Please apply on company</span></p>\n<p><span style=\"font-weight: bold\">site):<em><span> <a href=\"https://cromwellmc.bamboohr.com/careers/53\" target=\"_blank\" rel=\"noopener noreferrer\">https://cromwellmc.bamboohr.com/careers/53</a> </span></em></span></p>\n<p><br></p>\n<p>At<span> </span><span style=\"font-weight: bold\">Synaptic Psych</span>, we believe that<span> </span><em>optimal brain health is vital to everyone’s mental wellness journey</em>. We’re looking for a<span> </span><span style=\"font-weight: bold\">Front Office Administrator</span><span> </span>who shares our passion for compassionate, evidence-based mental healthcare.</p>\n<p>If you're organized, people-centered, and thrive in a mission-driven environment—we’d love to meet you.</p>\n<p><br></p>\n<p><span>About the Role</span></p>\n<p>As our<span> </span><span style=\"font-weight: bold\">Front Office Administrator</span>, you’ll be the first face our clients see and a key player in creating a supportive, professional, and welcoming environment. You’ll keep the front office running smoothly, support our clinical staff, and ensure every patient interaction reflects our core values of<span> </span><span style=\"font-weight: bold\">hope, personalized care, and clinical excellence</span>.</p>\n<p><br></p>\n<p><span>What You’ll Do:</span></p>\n<ul>\n<li>Warmly welcome clients, families, and visitors to the clinic</li>\n<li>Answer phones and emails, and handle front-line communication with professionalism and discretion</li>\n<li>Schedule appointments and manage calendars for multiple clinicians</li>\n<li>Maintain strict patient confidentiality and HIPAA compliance</li>\n<li>Collaborate with clinical and administrative team members to streamline daily operations</li>\n<li>Maintain a clean, efficient, and welcoming environment</li>\n</ul>\n<p><br></p>\n<p><span>Qualifications:</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Bachelor’s degree in a Human Sciences field</span><span> </span>(e.g., psychology, social work, health administration)</li>\n<li><span style=\"font-weight: bold\">Relevant front office or administrative experience</span>, ideally in a behavioral or medical healthcare setting</li>\n<li>Excellent interpersonal skills and the ability to provide calm, compassionate client service</li>\n<li>Strong organizational and multitasking abilities</li>\n<li><span style=\"font-weight: bold\">Working knowledge of Google Suite (Gmail, Calendar, Docs, Sheets)</span></li>\n<li>Comfort with learning and using electronic health records (EHR) systems</li>\n<li>A commitment to patient-centered care and upholding the mission of Synaptic Psych</li>\n</ul>\n<p><br></p>\n<p><span>What We Offer:</span></p>\n<ul>\n<li>A meaningful role in a leading-edge mental health clinic with a strong legacy and a fresh new identity</li>\n<li>Supportive and collaborative workplace culture</li>\n<li>Ongoing opportunities for growth and professional development</li>\n<li>Competitive compensation and benefits (details provided upon offer)</li>\n</ul>\n<p><br></p>\n<p>Join us as we continue our mission to provide<span> </span><span style=\"font-weight: bold\">hope</span>,<span> </span><span style=\"font-weight: bold\">personalized care</span>, and<span> </span><span style=\"font-weight: bold\">cutting-edge treatments</span><span> </span>to every individual on their mental wellness journey.</p>",
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