Cybersecurity Support Specialist (Japanese Bilingual)

{
  "content_hash": "7bf54fd561ccc44aef3c58c4358c59d3b7cd6e99e364f4e50041e22620b468d6",
  "source_hash": "c044d5e485b947e4aec96f0bcd96ef1f1696b762183a04a95f3fd46c23fee4c3",
  "last_changed_at": "2026-06-04T14:31:14.854Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Plano, TX",
    "city": "Plano",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:49:22.588Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Plano, TX",
      "city": "Plano",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://cinter.applytojob.com/apply/jobs/details/rqiUqgVSUN?&",
    "heading": "Cybersecurity Support Specialist (Japanese Bilingual)",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://cinter.applytojob.com/apply/rqiUqgVSUN/Cybersecurity-Support-Specialist-Japanese-Bilingual",
    "description_html": "<p><u>▶︎ Job Details</u><br>・Job Title: Cybersecurity Support Specialist<br>・Client: Japanese IT Company<br>・Working Location: Plano, TX<br>・Working Style: Hybrid<br>・Employment Type: Full-time<br>・Benefit: Full Benefits<br>・Language: Japanese & English (Business Level Required)</p><p><u>▶︎ Key Responsibilities:</u><br>• Manage and triage incoming cybersecurity-related customer inquiries and track them through resolution.<br>• Serve as the primary point of contact for customers regarding cybersecurity matters.<br>• Collaborate with internal security engineers to gather technical information and communicate solutions clearly to clients.<br>• Understand customer business requirements and align cybersecurity solutions to their needs.<br>• Lead and support customer meetings, status updates, and incident communications in both Japanese and English.<br>• Provide guidance on cybersecurity best practices, security tools, and risk mitigation strategies.<br>• Build strong relationships with customers and stakeholders to ensure high levels of satisfaction and service quality.<br>• Monitor security systems, including firewalls, intrusion detection systems, and antivirus solutions.<br>• Investigate security incidents, document findings, and support remediation efforts.<br>• Maintain security compliance aligned with company and industry standards.<br>• Prepare security reports, incident documentation, and management summaries.<br>• Support deployment and operational support of security tools for Japan-based affiliates.<br>• Identify process improvement opportunities and participate in continuous improvement (Kaizen) initiatives.<br>• Assist team members with root cause analysis and implementation of corrective actions.<br>• Perform other duties as assigned.</p><p><u>▶︎ The Right Candidate Will Possess:</u><br>• Strong customer-facing communication and relationship management skills.<br>• Ability to explain technical cybersecurity concepts to non-technical stakeholders.<br>• Strong analytical and problem-solving abilities.<br>• Excellent organizational and multitasking skills.<br>• Ability to work effectively in a fast-paced, international environment.<br>• High level of professionalism, integrity, and confidentiality.</p><p><u>▶︎ Required Qualifications & Skills:</u><br>• Bachelor’s degree or equivalent experience.<br>• 3–5 years of experience in a technical support, cybersecurity, infrastructure, or IT-related role.<br>• Business-level Japanese and English communication skills (verbal and written).<br>• Experience working directly with customers, stakeholders, or vendors.<br>• Ability to translate technical cybersecurity concepts into business-friendly language.<br>• Strong analytical, troubleshooting, and communication skills.<br>• Proficiency with Microsoft Office Suite.</p><p><u>▶︎ Preferred Qualifications:</u><br>• Prior experience as a Technical Lead or Project Lead.<br>• Foundational cybersecurity knowledge, including security operations, networking, or IT support.<br>• Security certifications such as CompTIA Security+, Network+, or equivalent.<br>• Experience working in both U.S. and Japanese business environments.<br>• Experience with ticketing systems such as Jira, ServiceNow, Zendesk, or similar platforms.<br>• Familiarity with security monitoring tools, incident response processes, and compliance frameworks.</p><p><u>▶︎ Benefits:</u><br>• Medical, Dental, and Vision Insurance<br>• Life Insurance and AD&D<br>• Short-Term and Long-Term Disability Insurance<br>• 401(k) Plan<br>• Paid Time Off (PTO)<br>• Paid Holidays<br>• Employee Assistance Program (EAP)<br>• Professional Development Opportunities</p>",
    "description_text": "▶︎ Job Details\n・Job Title: Cybersecurity Support Specialist\n・Client: Japanese IT Company\n・Working Location: Plano, TX\n・Working Style: Hybrid\n・Employment Type: Full-time\n・Benefit: Full Benefits\n・Language: Japanese & English (Business Level Required)\n ▶︎ Key Responsibilities:\n• Manage and triage incoming cybersecurity-related customer inquiries and track them through resolution.\n• Serve as the primary point of contact for customers regarding cybersecurity matters.\n• Collaborate with internal security engineers to gather technical information and communicate solutions clearly to clients.\n• Understand customer business requirements and align cybersecurity solutions to their needs.\n• Lead and support customer meetings, status updates, and incident communications in both Japanese and English.\n• Provide guidance on cybersecurity best practices, security tools, and risk mitigation strategies.\n• Build strong relationships with customers and stakeholders to ensure high levels of satisfaction and service quality.\n• Monitor security systems, including firewalls, intrusion detection systems, and antivirus solutions.\n• Investigate security incidents, document findings, and support remediation efforts.\n• Maintain security compliance aligned with company and industry standards.\n• Prepare security reports, incident documentation, and management summaries.\n• Support deployment and operational support of security tools for Japan-based affiliates.\n• Identify process improvement opportunities and participate in continuous improvement (Kaizen) initiatives.\n• Assist team members with root cause analysis and implementation of corrective actions.\n• Perform other duties as assigned.\n ▶︎ The Right Candidate Will Possess:\n• Strong customer-facing communication and relationship management skills.\n• Ability to explain technical cybersecurity concepts to non-technical stakeholders.\n• Strong analytical and problem-solving abilities.\n• Excellent organizational and multitasking skills.\n• Ability to work effectively in a fast-paced, international environment.\n• High level of professionalism, integrity, and confidentiality.\n ▶︎ Required Qualifications & Skills:\n• Bachelor’s degree or equivalent experience.\n• 3–5 years of experience in a technical support, cybersecurity, infrastructure, or IT-related role.\n• Business-level Japanese and English communication skills (verbal and written).\n• Experience working directly with customers, stakeholders, or vendors.\n• Ability to translate technical cybersecurity concepts into business-friendly language.\n• Strong analytical, troubleshooting, and communication skills.\n• Proficiency with Microsoft Office Suite.\n ▶︎ Preferred Qualifications:\n• Prior experience as a Technical Lead or Project Lead.\n• Foundational cybersecurity knowledge, including security operations, networking, or IT support.\n• Security certifications such as CompTIA Security+, Network+, or equivalent.\n• Experience working in both U.S. and Japanese business environments.\n• Experience with ticketing systems such as Jira, ServiceNow, Zendesk, or similar platforms.\n• Familiarity with security monitoring tools, incident response processes, and compliance frameworks.\n ▶︎ Benefits:\n• Medical, Dental, and Vision Insurance\n• Life Insurance and AD&D\n• Short-Term and Long-Term Disability Insurance\n• 401(k) Plan\n• Paid Time Off (PTO)\n• Paid Holidays\n• Employee Assistance Program (EAP)\n• Professional Development Opportunities",
    "jsonld_jobposting": {
      "url": "https://cinter.applytojob.com/apply/rqiUqgVSUN/Cybersecurity-Support-Specialist-Japanese-Bilingual",
      "@type": "JobPosting",
      "title": "Cybersecurity Support Specialist (Japanese Bilingual)",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-03",
      "description": "<p><u>▶︎ Job Details</u><br>・Job Title: Cybersecurity Support Specialist<br>・Client: Japanese IT Company<br>・Working Location: Plano, TX<br>・Working Style: Hybrid<br>・Employment Type: Full-time<br>・Benefit: Full Benefits<br>・Language: Japanese & English (Business Level Required)</p><p><u>▶︎ Key Responsibilities:</u><br>• Manage and triage incoming cybersecurity-related customer inquiries and track them through resolution.<br>• Serve as the primary point of contact for customers regarding cybersecurity matters.<br>• Collaborate with internal security engineers to gather technical information and communicate solutions clearly to clients.<br>• Understand customer business requirements and align cybersecurity solutions to their needs.<br>• Lead and support customer meetings, status updates, and incident communications in both Japanese and English.<br>• Provide guidance on cybersecurity best practices, security tools, and risk mitigation strategies.<br>• Build strong relationships with customers and stakeholders to ensure high levels of satisfaction and service quality.<br>• Monitor security systems, including firewalls, intrusion detection systems, and antivirus solutions.<br>• Investigate security incidents, document findings, and support remediation efforts.<br>• Maintain security compliance aligned with company and industry standards.<br>• Prepare security reports, incident documentation, and management summaries.<br>• Support deployment and operational support of security tools for Japan-based affiliates.<br>• Identify process improvement opportunities and participate in continuous improvement (Kaizen) initiatives.<br>• Assist team members with root cause analysis and implementation of corrective actions.<br>• Perform other duties as assigned.</p><p><u>▶︎ The Right Candidate Will Possess:</u><br>• Strong customer-facing communication and relationship management skills.<br>• Ability to explain technical cybersecurity concepts to non-technical stakeholders.<br>• Strong analytical and problem-solving abilities.<br>• Excellent organizational and multitasking skills.<br>• Ability to work effectively in a fast-paced, international environment.<br>• High level of professionalism, integrity, and confidentiality.</p><p><u>▶︎ Required Qualifications & Skills:</u><br>• Bachelor’s degree or equivalent experience.<br>• 3–5 years of experience in a technical support, cybersecurity, infrastructure, or IT-related role.<br>• Business-level Japanese and English communication skills (verbal and written).<br>• Experience working directly with customers, stakeholders, or vendors.<br>• Ability to translate technical cybersecurity concepts into business-friendly language.<br>• Strong analytical, troubleshooting, and communication skills.<br>• Proficiency with Microsoft Office Suite.</p><p><u>▶︎ Preferred Qualifications:</u><br>• Prior experience as a Technical Lead or Project Lead.<br>• Foundational cybersecurity knowledge, including security operations, networking, or IT support.<br>• Security certifications such as CompTIA Security+, Network+, or equivalent.<br>• Experience working in both U.S. and Japanese business environments.<br>• Experience with ticketing systems such as Jira, ServiceNow, Zendesk, or similar platforms.<br>• Familiarity with security monitoring tools, incident response processes, and compliance frameworks.</p><p><u>▶︎ Benefits:</u><br>• Medical, Dental, and Vision Insurance<br>• Life Insurance and AD&D<br>• Short-Term and Long-Term Disability Insurance<br>• 401(k) Plan<br>• Paid Time Off (PTO)<br>• Paid Holidays<br>• Employee Assistance Program (EAP)<br>• Professional Development Opportunities</p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "",
          "addressRegion": "TX",
          "addressLocality": "Plano"
        }
      },
      "validThrough": "2026-09-01",
      "uniqueJobCode": "job_20260603181541_FQKCHGF2YYZMGU70",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20200924135118_30U7AMKMK5XE7MGE/logos/20210113192947_Career.jpg",
        "name": "Cinter Career",
        "@type": "Organization",
        "sameAs": "https://www.career.cinter.net/"
      },
      "experienceRequirements": "Experienced"
    }
  },
  "list_job": {
    "id": "rqiUqgVSUN",
    "title": "Cybersecurity Support Specialist (Japanese Bilingual)",
    "detailUrl": "https://cinter.applytojob.com/apply/jobs/details/rqiUqgVSUN?&"
  },
  "detail_errors": []
}