Home › Companies › 4b7387de Bc2d 4e53 8a80 6ed4a25ad36e 19000101 000001 › Customer Service Agent
Customer Service Agent
4b7387de Bc2d 4e53 8a80 6ed4a25ad36e 19000101 000001 · East Boston, MA, US, East Boston, MA · Remote · Active · $18–$18 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 4b7387de Bc2d 4e53 8a80 6ed4a25ad36e 19000101 000001 |
| Title | Customer Service Agent |
| Normalized title | - |
| Department / team | - |
| Location | East Boston, MA, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $18–$18 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2024-06-12 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 4b7387de Bc2d 4e53 8a80 6ed4a25ad36e 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in East Boston. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 4b7387de Bc2d 4e53 8a80 6ed4a25ad36e 19000101 000001 |
| Source | 69c730de-2aee-4f58-b597-9c00b93e931f |
| ATS provider | ADP Workforce Now Recruiting |
Description
SUMMARY: This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required.
PRIMARY RESPONSIBILITIES: • Check in passengers and baggage using Cape Air’s reservation system • Make passenger reservations and rebook flights • Make boarding announcements • Provide extra assistance to passengers with special needs • Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station • Share information with pilots/ramp/operations using radio communications • Organize ticket and cash reports • Handle delayed or missing baggage and process claims • Assure compliance with FAA and airport security procedures • Additional duties as assigned QUALIFICATIONS: • Airline work experience preferred • Airline reservation system experience preferred • Must be at least 18 years old • Must hold a high school diploma or equivalent • Must have valid US drivers license • Must be able to lift up to 70 lbs. • Basic computer skills required • Excellent communication and excellent customer service skills required • Ability to interact effectively with others • Ability to work independently and adapt to changing work priorities • Ability to communicate effectively, orally and in writing • Flexibility of schedule is a must • This position will often require working nights, weekends and holidays • Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
Full job record
| Job ID | b9b8eb7ccd93521c3db0b46b63eb8968f0f4be67 |
| Org ID | 1154008d-929a-4ea0-9e64-c49ce48723a1 |
| Source ID | 69c730de-2aee-4f58-b597-9c00b93e931f |
| Board ID | 69c730de-2aee-4f58-b597-9c00b93e931f |
| Provider | adp_workforcenow |
| Provider Job Key | 483200 |
| Title | Customer Service Agent |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | East Boston, MA, US, East Boston, MA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | MA |
| City | East Boston |
| Salary Raw | 18 To 18 (USD) Hourly |
| Salary Min | 18 |
| Salary Max | 18 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4b7387de-bc2d-4e53-8a80-6ed4a25ad36e&ccId=19000101_000001&lang=en_US&type=JS&jobId=483200&jwId=9200628786256_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4b7387de-bc2d-4e53-8a80-6ed4a25ad36e&ccId=19000101_000001&lang=en_US&type=JS&jobId=483200&jwId=9200628786256_1 |
| First Seen At | 2026-05-31 18:34:30Z |
| Last Seen At | 2026-06-06 12:39:50Z |
| Last Checked At | 2026-06-06 12:39:50Z |
| Last Changed At | 2026-06-06 12:39:50Z |
| Inactive At | — |
| Source Posted At | 2024-06-12 16:27:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=4b7387de-bc2d-4e53-8a80-6ed4a25ad36e|19000101_000001/date=2026-06-06/2026-06-06T12-39-46-616Z-086a9c96321c29b6f4672bf6c121da58772fa695f8f41e0537a9e7c59ed1e63c.json |
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