Senior Manager, Ag Retail Operations & Customer Excellence

{
  "content_hash": "3d9beb0ceaa18b0b0922e4e06328edb5ff92d0181ac7aad8b9bc40142060b540",
  "source_hash": "ada8902b0864342b05cecd71beda9c11996a76ea2a7e9d20318bcf9a10f4cae2",
  "last_changed_at": "2026-06-04T10:58:37.865Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Saskatoon, SK, Canada",
    "city": "Saskatoon",
    "region": "SK",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:20:53.173Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Saskatoon, SK, Canada",
      "city": "Saskatoon",
      "region": "SK",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "13908",
    "Title": "Senior Manager, Ag Retail Operations & Customer Excellence",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Business Strategy & Planning",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 100000004106013,
    "JobFamilyId": 300000004479595,
    "JobFunction": "Business_Strategy_and_Insights",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": "Regular",
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": "CA",
        "Region1": null,
        "Region2": null,
        "Region3": "SK",
        "Building": null,
        "Latitude": "52.12802",
        "Longitude": "-106.65982",
        "LocationId": 300000018440514,
        "PostalCode": "S7K 0H2",
        "TownOrCity": "Saskatoon",
        "AddressLine1": "401 - 22nd Street E Box 1050",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "FCL Home Office"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300000620744040,
    "WorkplaceType": "Hybrid",
    "BusinessUnitId": 300000004480001,
    "OrganizationId": 300000004350563,
    "GeographyNodeId": 100002183173148,
    "JobFunctionCode": "CRS_Business_Strat_Insights",
    "LegalEmployerId": 300000004350563,
    "PrimaryLocation": "Saskatoon, SK, Canada",
    "RequisitionType": "Professional",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": "ORA_HYBRID",
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [
      {
        "Name": "Regina, SK, Canada",
        "Latitude": "50.46138",
        "Longitude": "-104.58979",
        "CountryCode": "CA",
        "GeographyId": 100000004106012,
        "GeographyNodeId": 100002183172943,
        "RequisitionLocationId": 300000620744048
      },
      {
        "Name": "Calgary, AB, Canada",
        "Latitude": "51.03448",
        "Longitude": "-114.37353",
        "CountryCode": "CA",
        "GeographyId": 100000004097709,
        "GeographyNodeId": 100002183172606,
        "RequisitionLocationId": 300000620744049
      },
      {
        "Name": "Edmonton, AB, Canada",
        "Latitude": "53.61268",
        "Longitude": "-113.39947",
        "CountryCode": "CA",
        "GeographyId": 100000004097711,
        "GeographyNodeId": 100002183172394,
        "RequisitionLocationId": 300000620744050
      },
      {
        "Name": "Winnipeg, MB, Canada",
        "Latitude": "49.86626",
        "Longitude": "-97.12203",
        "CountryCode": "CA",
        "GeographyId": 100000004099816,
        "GeographyNodeId": 100002183172171,
        "RequisitionLocationId": 300000620744051
      }
    ],
    "ExternalContactName": null,
    "ShortDescriptionStr": "Federated Co-operatives Limited (FCL) is hiring a Senior Manager, Ag Retail Operations & Customer Excellence on a permanent basis on our Ag Solutions team.",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": "2026-06-08T05:55:00+00:00",
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "Standard",
        "Prompt": "Job Type",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 2
      }
    ],
    "ApplyWhenNotPostedFlag": null,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p style=\"margin-bottom: 0cm;\"><span>Federated Co-operatives Limited (FCL) is hiring a <strong>Senior Manager, Ag Retail Operations &amp; Customer Excellence</strong> on a permanent basis on our Ag Solutions team.</span></p><p style=\"margin-bottom: 0cm;\"><br><span>This position is a remote opportunity with preference for candidates located in Saskatoon, Regina, Calgary or Winnipeg.&nbsp;Preference for candidates within Saskatoon. &nbsp;based across Western Canada.&nbsp;</span><br><br>&nbsp;</p><p style=\"margin-bottom: 0cm;\"><span lang=\"EN-US\">In this role, you will drive the future of ag retail as a strategic leader shaping customer experience, digital adoption and data insights, and success across Co-op ag retails. This high-impact role blends strategy and execution to strengthen farmer relationships, unlock commercial value, and deliver a best-in-class customer journey.</span></p><p style=\"margin-bottom: 0cm;\">&nbsp;</p><p><span><strong>What you’ll do:</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0cm;\"><span>Provide strategic leadership and coaching to a high-performing team, through consistent feedback and development.&nbsp;</span></p></li><li><p style=\"margin-bottom: 0cm;\"><span>Foster strong cross-functional alignment with Ag Solutions and Energy teams while building a collaborative, accountable culture focused on performance, engagement, and results.</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0cm;\"><span lang=\"EN-US\">Drive a sales-focused culture by leading the development and adoption of training, ag retail operational KPIs, and cross-commodity insights—enabling Co-ops to improve performance, identify risks, and execute targeted action plans for continuous improvement.</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0cm;\"><span lang=\"EN-US\">Lead the development and execution of a holistic farm customer strategy, including segmentation, insights, and a collaborative roadmap with Co-ops to drive growth and engagement.&nbsp;</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0cm;\"><span lang=\"EN-US\">Own customer experience metrics and insights—leveraging data, research, and feedback to inform continuous improvement and deliver actionable strategies across marketing, agronomy, product, and operations.</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0cm;\"><span lang=\"EN-US\">Partner with Central Marketing to deliver a strong Co-op Agro brand experience campaigns and own the tradeshow experience while ensuring materials are agronomically sound, locally relevant, and easy for field teams to execute.&nbsp;</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0cm;\"><span lang=\"EN-US\">Drive a seamless, consistent customer experience by enabling bundled solutions and fostering strong collaboration across sales, marketing, agronomy, digital, and operational teams.</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0cm;\"><span lang=\"EN-US\">Lead the Digital Ag and Data Insights function to drive adoption and value from AgZone, CRM, and analytics tools—translating data into actionable insights that improve customer outcomes and commercial performance.&nbsp;</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0cm;\"><span lang=\"EN-US\">Own and manage Marketing and Digital Ag budgets while providing leadership in annual planning, budgeting, and quarterly financial reporting to ensure effective allocation and performance against business goals.</span></p></li></ul><p style=\"margin: 12pt 0cm 0cm;\"><span><strong>Who you’ll work with:</strong></span><br><span><strong>The Team:</strong> You will work closely with and lead a team consisting of a Commodity Marketing &amp; Events Specialist, Ag Business Performance Leads, Digital Adoption and Data Manager and a Senior Sales Advisor, and will have 5 direct reports. You will report into the AVP, Ag Solutions.&nbsp;This team strives to cultivate a culture of collaboration and innovation.</span></p><p style=\"margin: 12pt 0cm 0cm;\"><span><strong>The Collaborators:</strong> You will work closely with other functions in our Ag Solutions team, and across the organization with teams such as, Central Marketing, Finance and People &amp; Culture.</span></p><p style=\"margin: 12pt 0cm 0cm;\"><span><strong>The Customers:</strong> You will demonstrate customer focus while supporting Local Co-op Retail Ag teams.</span></p><p style=\"margin-top: 12pt;\"><span><strong>Why it matters:</strong></span><br><span>Our Agro team helps to feed and grow Western Canadian communities by sourcing and distributing products and services to local Co-ops in the feed, crop supplies and fertilizer business.</span></p><p><span><strong>Who you are:</strong></span><br><span>You are looking for a career in</span> Business Strategy &amp; Planning and<span>:</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0cm;\"><span>Have 8+ years of relevant progressive experience in agriculture industry leadership.&nbsp;</span></li><li style=\"margin-bottom: 0cm;\"><span>Have a Bachelor’s Degree in Business with a major in Marketing; or a Bachelor of Science in Agriculture (a combination of relevant education and experience may be considered).</span></li><li style=\"margin-bottom: 0cm;\"><p><span>Experience in ag marketing, customer strategies, CRM, and knowledge of the Co-operative Retailing System would be considered an asset!&nbsp;</span></p><p style=\"margin-bottom: 0cm;\">&nbsp;</p></li></ul><p style=\"margin-bottom: 0cm;\">&nbsp;</p><p style=\"margin-bottom: 0cm;\"><span lang=\"EN-CA\"><strong>What we offer:</strong></span><span style=\"font-family: Arial, sans-serif;\"> </span><span>&nbsp;</span></p><ul><li><span lang=\"EN-CA\">Competitive salaries, short-term incentives, a comprehensive benefits package, and an employer-contributed pension plan.</span><span style=\"font-family: Arial, sans-serif;\"> </span><span>&nbsp;</span></li><li><span lang=\"EN-CA\">Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span> </span><span>&nbsp;</span></li><li><span lang=\"EN-CA\">As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><a href=\"https://www.fcl.crs/\" target=\"_blank\"><span lang=\"EN-CA\">www.fcl.crs</span></a><span lang=\"EN-CA\">.</span><span style=\"font-family: Arial, sans-serif;\"> </span><span>&nbsp;</span></li></ul><p style=\"margin: 0cm 0cm 0cm 36pt;\">&nbsp;</p><p style=\"margin-bottom: 0cm;\"><span lang=\"EN-CA\">We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><span lang=\"EN-CA\">submit</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><span lang=\"EN-CA\">your requests to us via</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><span lang=\"EN-CA\">[email protected]. All information received will be kept confidential.</span><span style=\"font-family: Arial, sans-serif;\"> </span><span>&nbsp;</span></p><p><span lang=\"EN-CA\">If this opportunity speaks to you, we invite you to apply by</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><span lang=\"EN-CA\">June&nbsp;7, 2026.</span><span style=\"font-family: Arial, sans-serif;\"> </span><span>&nbsp;</span></p><p><span lang=\"EN-CA\">We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\">  ​</span></span><span style=\"color: white;\"><span lang=\"EN-CA\">FCLHP</span></span><span style=\"color: white; font-family: Arial, sans-serif;\"><span lang=\"EN-CA\">​</span> </span><span style=\"color: white;\">&nbsp;</span></p><p><span lang=\"EN-CA\">As this position is considered a position of trust, you may</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><span lang=\"EN-CA\">be required</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><span lang=\"EN-CA\">to complete</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><span lang=\"EN-CA\">a criminal record check</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> </span></span><span lang=\"EN-CA\">in accordance with</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\"> ​</span></span><span lang=\"EN-CA\">FCL</span><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-CA\">​ </span></span><span lang=\"EN-CA\">policies.</span><span style=\"font-family: Arial, sans-serif;\"> </span><span>&nbsp;</span></p><p><i><span lang=\"EN-CA\"><strong>FCL embraces diversity and inclusion.</strong></span></i><span style=\"font-family: Arial, sans-serif;\"><i><span lang=\"EN-CA\"><strong> </strong></span></i></span><i><span lang=\"EN-CA\"><strong>We’re</strong></span></i><span style=\"font-family: Arial, sans-serif;\"><i><span lang=\"EN-CA\"><strong> </strong></span></i></span><i><span lang=\"EN-CA\"><strong>working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully</strong></span></i><span style=\"font-family: Arial, sans-serif;\"><i><span lang=\"EN-CA\"><strong> </strong></span></i></span><i><span lang=\"EN-CA\"><strong>participate</strong></span></i><span style=\"font-family: Arial, sans-serif;\"><i><span lang=\"EN-CA\"><strong> </strong></span></i></span><i><span lang=\"EN-CA\"><strong>during the recruitment process.</strong></span></i><span>&nbsp;</span></p><p>&nbsp;</p><div class=\"OutlineElement Ltr SCXW148304480 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p style=\"margin-left: 0px;\">&nbsp;</p></div>",
    "ObjectVerNumberProfile": "1",
    "PrimaryLocationCountry": "CA",
    "CorporateDescriptionStr": "As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our work is guided by our values of integrity, excellence and responsibility and driven by our vision of building sustainable communities together. To learn more about who we are, visit <a href=\"https://www.fcl.crs/\" target=\"_blank\">www.fcl.crs</a>.",
    "ExternalPostedStartDate": "2026-05-20T22:33:23+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "52.10981",
        "Longitude": "-106.69491",
        "CountryCode": "CA",
        "GeographyId": 100000004106013,
        "GeographyNodeId": 100002183173148
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "13908",
    "Title": "Senior Manager, Ag Retail Operations & Customer Excellence",
    "JobType": null,
    "Distance": 1779235200000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-05-20",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 100000004106013,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": "CA",
        "Region1": null,
        "Region2": null,
        "Region3": "SK",
        "Building": null,
        "Latitude": 52.12802,
        "Longitude": -106.65982,
        "LocationId": 300000018440514,
        "PostalCode": "S7K 0H2",
        "TownOrCity": "Saskatoon",
        "AddressLine1": "401 - 22nd Street E Box 1050",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "FCL Home Office"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "Hybrid",
    "BusinessUnitId": 300000004480001,
    "OrganizationId": 300000004350563,
    "PostingEndDate": null,
    "LegalEmployerId": 300000004350563,
    "PrimaryLocation": "Saskatoon, SK, Canada",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": "ORA_HYBRID",
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [
      {
        "Name": "Regina, SK, Canada",
        "Latitude": 50.46138,
        "Longitude": -104.58979,
        "CountryCode": "CA",
        "GeographyId": 100000004106012,
        "GeographyNodeId": 100002183172943,
        "RequisitionLocationId": 300000620744048
      },
      {
        "Name": "Calgary, AB, Canada",
        "Latitude": 51.03448,
        "Longitude": -114.37353,
        "CountryCode": "CA",
        "GeographyId": 100000004097709,
        "GeographyNodeId": 100002183172606,
        "RequisitionLocationId": 300000620744049
      },
      {
        "Name": "Edmonton, AB, Canada",
        "Latitude": 53.61268,
        "Longitude": -113.39947,
        "CountryCode": "CA",
        "GeographyId": 100000004097711,
        "GeographyNodeId": 100002183172394,
        "RequisitionLocationId": 300000620744050
      },
      {
        "Name": "Winnipeg, MB, Canada",
        "Latitude": 49.86626,
        "Longitude": -97.12203,
        "CountryCode": "CA",
        "GeographyId": 100000004099816,
        "GeographyNodeId": 100002183172171,
        "RequisitionLocationId": 300000620744051
      }
    ],
    "ShortDescriptionStr": "Federated Co-operatives Limited (FCL) is hiring a Senior Manager, Ag Retail Operations & Customer Excellence on a permanent basis on our Ag Solutions team.",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "CA",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://fa-esfc-saasfaprod1.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2213908%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 16333
  },
  "detail_errors": []
}