Service Delivery Specialist

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  "source_hash": "72f7c3121b6c5bcac5ad093842c59790fdf0f2bc304f729dd655d283f77bf04f",
  "last_changed_at": "2026-06-02T10:53:22.547Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Mt Wellington, Auckland, 1060, New Zealand",
    "city": "Mt Wellington",
    "region": "Auckland",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T10:36:28.041Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Mt Wellington, Auckland, 1060, New Zealand",
      "city": "Mt Wellington",
      "region": "Auckland",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
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{}

{
  "list_job": {
    "id": "81",
    "isRemote": null,
    "location": {
      "city": "Mt Wellington",
      "state": "Auckland"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19190",
    "locationType": "2",
    "jobOpeningName": "Service Delivery Specialist",
    "departmentLabel": "Facilitated Support",
    "employmentStatusLabel": "Permanent (Full-time)"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Mt Wellington",
      "state": "Auckland",
      "postalCode": "1060",
      "addressCountry": "New Zealand"
    },
    "datePosted": "2026-05-20",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\"><span><span>Be the connection</span><span> who change</span><span>s</span><span> live</span><span>s.</span></span></span><span> </span></p>\n<p><span><br></span></p>\n<p><span><span>In some roles you do </span><span>good work</span><span>. In this one, you multiply it.</span></span><span> </span><br></p>\n<p><br></p>\n<p><span><span>As a</span><span> </span><span>Service </span><span>Delivery</span><span> </span><span>Specia</span><span>list at </span><span>Ka</span><span>ikaranga</span><span>, you</span><span> wi</span><span>ll bring your</span><span> sector </span><span>e</span><span>xpertise</span><span> to a leadership role that shapes how our teams support people with disabilities and mental health needs </span><span>-</span><span> inside an organisation that's genuinely people-first.</span></span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What you will be doing</span><span> </span><br></p>\n<ul>\n<li><span><span>Leading by example across your own caseload while supporting and </span><span>developing </span><span>the</span><span> team</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Overseeing team processes, ensuring they are agile, </span><span>compliant</span><span> and fit for purpose</span></span><span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Being the go-to for </span><span>client </span></span><span><span>complaint</span></span><span><span>s</span></span><span><span>, service delivery issues, process roadblocks and training gaps within the team</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Supporting </span><span>the Manager and </span><span>representing</span><span> the team with funders, providers and whānau</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Collaborat</span><span>e</span><span> with other teams across the organisation to ensure systems flow smoothly and key information is captured and easily accessible</span></span><span> </span><br></li>\n</ul>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><span style=\"font-weight: bold\"><span>What you will bring</span><span> </span></span></p>\n<ul>\n<li><span><span>At least th</span><span>ree </span></span><span><span>years </span></span><span><span>work experience in health / allied health / education and/or disability sector</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Leadership and mentoring experience with a natural ability to coach others</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Proven experience coordinating support for people with physical, </span><span>intellectual</span><span> or sensory needs</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Strong communication</span><span> skills and the ability to connect with a diverse range of people</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Passionate about what you do and committed to </span><span>Kaikaranga</span><span> values</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Working knowledge of </span><span>Te</span><span> </span><span>Tiriti</span><span> o Waitangi and the ability to coach others in its practical application</span></span><span> </span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What you will get</span><span> </span></p>\n<ul>\n<li><span><span>A supportive</span><span> and</span><span> diverse team</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ongoing learning and development, </span><span>EAP</span><span> and staff benefits</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>A workplace that welcomes, </span><span>supports</span><span> and thrives on difference</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Full time</span><span> and fle</span><span>xible </span></span><span><span>work arrangements, with part of the week working from home</span></span><span> </span></li>\n</ul>\n<p><br></p>\n<p><span><span>At </span><span>Kaikaranga</span><span>, we </span><span>don't</span><span> just accept difference — we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community</span><span>. </span></span><span><span> </span><span>We are proud to be a diverse, equal opportunity employer. We believe our workforce should reflect the communities we serve, and we warmly welcome applications from people with lived experience of disability and diverse backgrounds.</span></span><span> </span><span style=\"font-weight: bold\"><br></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Why not become the connection?</span></span></span><br></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span><span>If you have questions prior to applying, contact Paula on </span></span><span><span>0272 995 622 or on email </span><span>at [email protected]</span></span><span><span>.</span></span><span> </span></p>",
    "compensation": null,
    "departmentId": "19190",
    "locationType": "2",
    "seekPromoted": true,
    "jobCategoryId": null,
    "jobOpeningName": "Service Delivery Specialist",
    "departmentLabel": "Facilitated Support",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://kaikaranga.bamboohr.com/careers/81",
    "employmentStatusLabel": "Permanent (Full-time)"
  }
}