Director of Inside Sales

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    "ExternalDescriptionStr": "<p>As Director of Inside Sales, you will be responsible for overseeing the Inside Sales team’s production over multiple Caesars Entertainment properties/markets.&nbsp; Your team’s foremost role will be to act as the primary growth engine for Caesars’ VIP customer base through outbound sales marketing – converting sales activities into casino trips with a seamless hand-off to the on-property service team.</p>",
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    "CorporateDescriptionStr": "At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. &nbsp;<br/><br/>Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.&nbsp; If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.<br/>",
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    "ExternalQualificationsStr": "<ul><li>Bachelor’s degree in marketing or business</li><li>5+ years of sales leadership experience (telesales experience preferred).</li><li>Proven ability to effectively collaborate as well as manage and motivate a sales workforce.</li><li>Strong analytical skills. Ability to develop and communicate customer insight findings and recommendations, creating actionable strategies for sales functions.</li><li>Ability to work independently and manage multiple initiatives and projects.</li><li>Must possess a minimum of five to seven years of successful Management experience as well as five to seven years of successful experience in direct sales, sales management, or business development background in a suitable or related sales field.</li><li>College degree or equivalent experience preferred.</li><li>Excellent interpersonal, communication, problem solving, leadership and analytical skills required.</li><li>Motivator, coach and trainer.</li><li>Strategic problem-solving skills, yet comfortable overseeing day-to-day activities.</li><li>Must be a proactive change agent.</li><li>Should have track record of success in both taking risks and making prudent business decisions.</li><li>Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.</li></ul><p><strong>ADDITIONAL REQUIREMENTS&nbsp;</strong></p><ul><li>Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machines, PC computers, telephone/headset, fax machine, photocopy machine.</li><li>Must be able to work in moderate to loud noise conditions.</li><li>Must be able to lift up to 15 pounds.</li><li>Must be able to move in and around the Casino/Hotel/Mall areas.</li><li>Must be able to tolerate areas containing secondhand smoke.</li><li>Must be able to work for long periods of time, under fluorescent lighting.</li><li>Must be able to work at a desk for the majority of the day, in a seated position.</li><li>Must be able to spend the majority of the day working off computer monitors and operating a keyboard.</li><li>Although the majority of position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one’s feet for long periods of time, and/or walk for long distances.</li><li>Must be able to travel as needed.</li></ul><p>&nbsp;</p><p><strong><u>CRITICAL COMPETENCIES:</u></strong></p><p><i><strong>Sales Excellence:</strong></i> Leveraging sales techniques to maximize team’s performance</p><p><i><strong>Passion for Service:&nbsp;</strong></i> Internally motivated to graciously serve, delight and build player loyalty; as well as lead a team of Sales Executives to do the same.</p><p><i><strong>Drive:</strong></i> Harnessing energy and passion to excel</p><p><i><strong>Customer / Commercial / Market Awareness:</strong></i>&nbsp; Anticipating and listening to customer needs / looking outside our world</p><p><i><strong>Influence:&nbsp;</strong></i> Engaging, leading and motivating a team of Sales Executives to succeed.</p><p><i><strong>Professional Excellence:</strong></i>&nbsp; Applied functional / business knowledge; professionalism, composure, effectiveness</p>",
    "InternalQualificationsStr": "<ul><li>Bachelor’s degree in marketing or business</li><li>5+ years of sales leadership experience (telesales experience preferred).</li><li>Proven ability to effectively collaborate as well as manage and motivate a sales workforce.</li><li>Strong analytical skills. Ability to develop and communicate customer insight findings and recommendations, creating actionable strategies for sales functions.</li><li>Ability to work independently and manage multiple initiatives and projects.</li><li>Must possess a minimum of five to seven years of successful Management experience as well as five to seven years of successful experience in direct sales, sales management, or business development background in a suitable or related sales field.</li><li>College degree or equivalent experience preferred.</li><li>Excellent interpersonal, communication, problem solving, leadership and analytical skills required.</li><li>Motivator, coach and trainer.</li><li>Strategic problem-solving skills, yet comfortable overseeing day-to-day activities.</li><li>Must be a proactive change agent.</li><li>Should have track record of success in both taking risks and making prudent business decisions.</li><li>Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.</li></ul><p><strong>ADDITIONAL REQUIREMENTS&nbsp;</strong></p><ul><li>Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machines, PC computers, telephone/headset, fax machine, photocopy machine.</li><li>Must be able to work in moderate to loud noise conditions.</li><li>Must be able to lift up to 15 pounds.</li><li>Must be able to move in and around the Casino/Hotel/Mall areas.</li><li>Must be able to tolerate areas containing secondhand smoke.</li><li>Must be able to work for long periods of time, under fluorescent lighting.</li><li>Must be able to work at a desk for the majority of the day, in a seated position.</li><li>Must be able to spend the majority of the day working off computer monitors and operating a keyboard.</li><li>Although the majority of position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one’s feet for long periods of time, and/or walk for long distances.</li><li>Must be able to travel as needed.</li></ul><p>&nbsp;</p><p><strong><u>CRITICAL COMPETENCIES:</u></strong></p><p><i><strong>Sales Excellence:</strong></i> Leveraging sales techniques to maximize team’s performance</p><p><i><strong>Passion for Service:&nbsp;</strong></i> Internally motivated to graciously serve, delight and build player loyalty; as well as lead a team of Sales Executives to do the same.</p><p><i><strong>Drive:</strong></i> Harnessing energy and passion to excel</p><p><i><strong>Customer / Commercial / Market Awareness:</strong></i>&nbsp; Anticipating and listening to customer needs / looking outside our world</p><p><i><strong>Influence:&nbsp;</strong></i> Engaging, leading and motivating a team of Sales Executives to succeed.</p><p><i><strong>Professional Excellence:</strong></i>&nbsp; Applied functional / business knowledge; professionalism, composure, effectiveness</p>",
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    "ExternalResponsibilitiesStr": "<ul><li>Be the liaison between the Inside Sales department and the on-property team for assigned markets.</li><li>Ensure teams of Sales Executives are aware of business needs, updates and changes in assigned markets.</li><li>Work with Inside Sales Managers to consistently challenge and motivate Inside Sales Executives to reach desired production goals.</li><li>Collaborate with the property to create any sales contests/incentives to increase market production and meet business demands.</li><li>Provide regular feedback and coaching as well as annual, mid-year, and quarterly reviews for direct reports using available HR tools.</li><li>Responsible for performance management, including coaching, motivation and development of Inside Sales Managers.</li><li>Coordinate sales programs, activities, and databases with general marketing programs and systems.</li><li>Gather information from sales executives with regard to best practices, and keep current on all property events, promotions and marketing offers for up-selling and cross-selling opportunities.</li><li>Identify business opportunities and best practices while managing expenses to achieve desired profitability goals.</li><li>Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.</li><li>Identify compliance risks and take actions necessary to eliminate or minimize risks.</li><li>Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.</li><li>Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.<br>&nbsp;</li></ul>",
    "InternalResponsibilitiesStr": "<ul><li>Be the liaison between the Inside Sales department and the on-property team for assigned markets.</li><li>Ensure teams of Sales Executives are aware of business needs, updates and changes in assigned markets.</li><li>Work with Inside Sales Managers to consistently challenge and motivate Inside Sales Executives to reach desired production goals.</li><li>Collaborate with the property to create any sales contests/incentives to increase market production and meet business demands.</li><li>Provide regular feedback and coaching as well as annual, mid-year, and quarterly reviews for direct reports using available HR tools.</li><li>Responsible for performance management, including coaching, motivation and development of Inside Sales Managers.</li><li>Coordinate sales programs, activities, and databases with general marketing programs and systems.</li><li>Gather information from sales executives with regard to best practices, and keep current on all property events, promotions and marketing offers for up-selling and cross-selling opportunities.</li><li>Identify business opportunities and best practices while managing expenses to achieve desired profitability goals.</li><li>Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.</li><li>Identify compliance risks and take actions necessary to eliminate or minimize risks.</li><li>Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.</li><li>Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.<br>&nbsp;</li></ul>",
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