FRONT DESK SUPERVISOR

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    "city": "Richmond",
    "jobId": 84133,
    "level": "Experienced",
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    "description": "<p> </p>\n\n<p style=\"line-height:1.38;text-align:center;\"> </p>\n\n<p> </p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Title:</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Front Desk Supervisor</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Company:</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Shamin Hotels</span></span></span></span></span></span><br />\n<span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Reports To:</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Front Office Manager, AGM, and General Manager</span></span></span></span></span></span><br />\n<span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Department:</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Operations</span></span></span></span></span></span><br />\n<span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employment Type:</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Full-Time</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;\"> </p>\n\n<hr />\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Summary:</span></span></span></span></span></span><br />\n<span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and assisting in the training and development of front desk associates. This role requires strong leadership, problem-solving skills, and the ability to handle guest concerns efficiently while maintaining a welcoming and professional environment.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Key Responsibilities:</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Supervise front desk staff, ensuring smooth operations and adherence to company policies and procedures.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide excellent customer service by addressing guest inquiries, concerns, and special requests promptly and professionally.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist with the check-in and check-out process, ensuring accuracy and efficiency.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Train and mentor front desk associates to uphold high service standards.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Monitor room availability, reservations, and rates to maximize occupancy and revenue.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Handle guest complaints and resolve issues to ensure guest satisfaction.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Oversee cash handling procedures, billing, and financial transactions at the front desk.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Enforce safety and security procedures to protect guests and staff.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist in scheduling and managing front desk team members’ shifts.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensure compliance with hotel brand standards and operational policies.</span></span></span></span></span></span></p>\n\n<p> </p>",
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This role requires strong leadership, problem-solving skills, and the ability to handle guest concerns efficiently while maintaining a welcoming and professional environment.\\n\\nKey Responsibilities:\\n\\nSupervise front desk staff, ensuring smooth operations and adherence to company policies and procedures.\\n\\nProvide excellent customer service by addressing guest inquiries, concerns, and special requests promptly and professionally.\\n\\nAssist with the check-in and check-out process, ensuring accuracy and efficiency.\\n\\nTrain and mentor front desk associates to uphold high service standards.\\n\\nMonitor room availability, reservations, and rates to maximize occupancy and revenue.\\n\\nHandle guest complaints and resolve issues to ensure guest satisfaction.\\n\\nOversee cash handling procedures, billing, and financial transactions at the front desk.\\n\\nCoordinate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.\\n\\nEnforce safety and security procedures to protect guests and staff.\\n\\nAssist in scheduling and managing front desk team members’ shifts.\\n\\nEnsure compliance with hotel brand standards and operational policies.\\n\\n Qualifications \\n\\nQualifications &amp; Skills:\\n\\nHigh school diploma or equivalent required; hospitality or business-related degree preferred.\\n\\nPrevious experience in a hotel front desk role, preferably in a supervisory capacity.\\n\\nStrong customer service, communication, and problem-solving skills.\\n\\nProficiency in hotel management software and Microsoft Office Suite.\\n\\nAbility to work flexible hours, including nights, weekends, and holidays.\\n\\nLeadership and team-building skills with a focus on employee development.\\n\\nAbility to multitask and handle stressful situations professionally.\\n \\n\\nPhysical Requirements\\n\\nThis position requires prolonged periods of standing and walking throughout the shift while overseeing front desk operations and assisting guests.\\n\\nThe role requires the ability to sit, stand, and move between work areas for extended periods of time.\\n\\nThe individual must be able to frequently use hands and arms for typing, operating computers, phones, and other office equipment.\\n\\nThe position requires the ability to occasionally lift, carry, push, and pull items weighing up to 20–25 pounds, including office supplies, packages, and guest items.\\n\\nFrequent bending, reaching, and light stretching may be required to access supplies and assist with front desk operations.\\n\\nThe individual must be able to communicate clearly and effectively in person and over the phone in a fast-paced environment.\\n\\nThe role requires the ability to maintain focus, multitask, and respond quickly to guest and operational needs.\\n\\nThe position may require working long hours, including evenings, weekends, and holidays, based on business needs.\\n\\nWork Environment:\\n\\nStanding for extended periods.\\n\\nInteracting with guests, team members, and hotel management in a fast-paced environment.\\n\\nMay require lifting luggage or other items up to 25 lbs.\\n\\nOur Culture is TOP!\\n\\nTeam Up: Be Golden, Collaborate and Help Others Succeed.\\n\\nOwn It: Be a role model, Embrace Responsibility and Keep Learning.\\n\\nPassionately Serve: Be Positive, Care Deeply and Create Memories.\\n\\n \\n\\nWho are we looking for?\\n\\nAre you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!\\n\\nWhy Should You Work for Shamin Hotels?\\n\\nAmazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!\\n\\nEndless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.\\n\\nAdvancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!\\n\\nAbout Us:\\n\\nIn a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/\\n\\n \\n\\nShamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.\\n\\n \",\"responsibilities\":\" \\n\\n \\n\\n \\n\\nJob Title: Front Desk Supervisor\\n\\nCompany: Shamin Hotels\\nReports To: Front Office Manager, AGM, and General Manager\\nDepartment: Operations\\nEmployment Type: Full-Time\\n\\n \\n\\n\\nJob Summary:\\nThe Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and assisting in the training and development of front desk associates. This role requires strong leadership, problem-solving skills, and the ability to handle guest concerns efficiently while maintaining a welcoming and professional environment.\\n\\nKey Responsibilities:\\n\\nSupervise front desk staff, ensuring smooth operations and adherence to company policies and procedures.\\n\\nProvide excellent customer service by addressing guest inquiries, concerns, and special requests promptly and professionally.\\n\\nAssist with the check-in and check-out process, ensuring accuracy and efficiency.\\n\\nTrain and mentor front desk associates to uphold high service standards.\\n\\nMonitor room availability, reservations, and rates to maximize occupancy and revenue.\\n\\nHandle guest complaints and resolve issues to ensure guest satisfaction.\\n\\nOversee cash handling procedures, billing, and financial transactions at the front desk.\\n\\nCoordinate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.\\n\\nEnforce safety and security procedures to protect guests and staff.\\n\\nAssist in scheduling and managing front desk team members’ shifts.\\n\\nEnsure compliance with hotel brand standards and operational policies.\\n\\n \",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"SHAMIN HOTELS MASTER\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=895769C58B52D9DF59B67A02D35CF4C9\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4401 South Laburnum Avenue\",\"addressLocality\":\"Richmond\",\"addressRegion\":\"VA\",\"postalCode\":23231,\"addressCountry\":\"USA\"}},\"qualifications\":\" \\n\\nQualifications &amp; Skills:\\n\\nHigh school diploma or equivalent required; hospitality or business-related degree preferred.\\n\\nPrevious experience in a hotel front desk role, preferably in a supervisory capacity.\\n\\nStrong customer service, communication, and problem-solving skills.\\n\\nProficiency in hotel management software and Microsoft Office Suite.\\n\\nAbility to work flexible hours, including nights, weekends, and holidays.\\n\\nLeadership and team-building skills with a focus on employee development.\\n\\nAbility to multitask and handle stressful situations professionally.\\n \\n\\nPhysical Requirements\\n\\nThis position requires prolonged periods of standing and walking throughout the shift while overseeing front desk operations and assisting guests.\\n\\nThe role requires the ability to sit, stand, and move between work areas for extended periods of time.\\n\\nThe individual must be able to frequently use hands and arms for typing, operating computers, phones, and other office equipment.\\n\\nThe position requires the ability to occasionally lift, carry, push, and pull items weighing up to 20–25 pounds, including office supplies, packages, and guest items.\\n\\nFrequent bending, reaching, and light stretching may be required to access supplies and assist with front desk operations.\\n\\nThe individual must be able to communicate clearly and effectively in person and over the phone in a fast-paced environment.\\n\\nThe role requires the ability to maintain focus, multitask, and respond quickly to guest and operational needs.\\n\\nThe position may require working long hours, including evenings, weekends, and holidays, based on business needs.\\n\\nWork Environment:\\n\\nStanding for extended periods.\\n\\nInteracting with guests, team members, and hotel management in a fast-paced environment.\\n\\nMay require lifting luggage or other items up to 25 lbs.\\n\\nOur Culture is TOP!\\n\\nTeam Up: Be Golden, Collaborate and Help Others Succeed.\\n\\nOwn It: Be a role model, Embrace Responsibility and Keep Learning.\\n\\nPassionately Serve: Be Positive, Care Deeply and Create Memories.\\n\\n \\n\\nWho are we looking for?\\n\\nAre you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!\\n\\nWhy Should You Work for Shamin Hotels?\\n\\nAmazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!\\n\\nEndless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.\\n\\nAdvancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!\\n\\nAbout Us:\\n\\nIn a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/\\n\\n \\n\\nShamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.\\n\\n \",\"experienceRequirements\":\" \\n\\nQualifications &amp; Skills:\\n\\nHigh school diploma or equivalent required; hospitality or business-related degree preferred.\\n\\nPrevious experience in a hotel front desk role, preferably in a supervisory capacity.\\n\\nStrong customer service, communication, and problem-solving skills.\\n\\nProficiency in hotel management software and Microsoft Office Suite.\\n\\nAbility to work flexible hours, including nights, weekends, and holidays.\\n\\nLeadership and team-building skills with a focus on employee development.\\n\\nAbility to multitask and handle stressful situations professionally.\\n \\n\\nPhysical Requirements\\n\\nThis position requires prolonged periods of standing and walking throughout the shift while overseeing front desk operations and assisting guests.\\n\\nThe role requires the ability to sit, stand, and move between work areas for extended periods of time.\\n\\nThe individual must be able to frequently use hands and arms for typing, operating computers, phones, and other office equipment.\\n\\nThe position requires the ability to occasionally lift, carry, push, and pull items weighing up to 20–25 pounds, including office supplies, packages, and guest items.\\n\\nFrequent bending, reaching, and light stretching may be required to access supplies and assist with front desk operations.\\n\\nThe individual must be able to communicate clearly and effectively in person and over the phone in a fast-paced environment.\\n\\nThe role requires the ability to maintain focus, multitask, and respond quickly to guest and operational needs.\\n\\nThe position may require working long hours, including evenings, weekends, and holidays, based on business needs.\\n\\nWork Environment:\\n\\nStanding for extended periods.\\n\\nInteracting with guests, team members, and hotel management in a fast-paced environment.\\n\\nMay require lifting luggage or other items up to 25 lbs.\\n\\nOur Culture is TOP!\\n\\nTeam Up: Be Golden, Collaborate and Help Others Succeed.\\n\\nOwn It: Be a role model, Embrace Responsibility and Keep Learning.\\n\\nPassionately Serve: Be Positive, Care Deeply and Create Memories.\\n\\n \\n\\nWho are we looking for?\\n\\nAre you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!\\n\\nWhy Should You Work for Shamin Hotels?\\n\\nAmazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!\\n\\nEndless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.\\n\\nAdvancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!\\n\\nAbout Us:\\n\\nIn a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/\\n\\n \\n\\nShamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.\\n\\n \",\"industry\":\"Hospitality - Hotel\",\"validThrough\":\"2026-06-14\",\"workHours\":\"Any\",\"educationRequirements\":\"Not Specified\"}",
    "applyAvailable": true,
    "educationLevel": "Not Specified",
    "qualifications": "<p> </p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Qualifications &amp; Skills:</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">High school diploma or equivalent required; hospitality or business-related degree preferred.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Previous experience in a hotel front desk role, preferably in a supervisory capacity.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong customer service, communication, and problem-solving skills.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proficiency in hotel management software and Microsoft Office Suite.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to work flexible hours, including nights, weekends, and holidays.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leadership and team-building skills with a focus on employee development.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to multitask and handle stressful situations professionally.</span></span></span></span></span></span><br />\n </p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Physical Requirements</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This position requires prolonged periods of standing and walking throughout the shift while overseeing front desk operations and assisting guests.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The role requires the ability to sit, stand, and move between work areas for extended periods of time.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The individual must be able to frequently use hands and arms for typing, operating computers, phones, and other office equipment.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The position requires the ability to occasionally lift, carry, push, and pull items weighing up to 20–25 pounds, including office supplies, packages, and guest items.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Frequent bending, reaching, and light stretching may be required to access supplies and assist with front desk operations.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The individual must be able to communicate clearly and effectively in person and over the phone in a fast-paced environment.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The role requires the ability to maintain focus, multitask, and respond quickly to guest and operational needs.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The position may require working long hours, including evenings, weekends, and holidays, based on business needs.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work Environment:</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Standing for extended periods.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interacting with guests, team members, and hotel management in a fast-paced environment.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">May require lifting luggage or other items up to 25 lbs.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;margin-top:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Our Culture is TOP!</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">T</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">eam Up: Be Golden, Collaborate and Help Others Succeed.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">O</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">wn It: Be a role model, Embrace Responsibility and Keep Learning.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">P</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">assionately Serve: Be Positive, Care Deeply and Create Memories.</span></span></span></span></span></span></p>\n\n<p> </p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Who are we looking for?</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Are you someone who values teamwork, takes ownership of your role, and is passionate about</span></span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> serving our guests with warmth and hospitality? </span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Shamin Hotels invites you to join our team! </span></span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. </span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!</span></span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;background-color:#ffffff;margin-top:20px;padding:0pt 0pt 15pt 0pt;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Why Should You Work for Shamin Hotels?</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;background-color:#ffffff;padding:0pt 0pt 15pt 0pt;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Amazing Benefits!</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;background-color:#ffffff;padding:0pt 0pt 12pt 0pt;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Endless Opportunities</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;background-color:#ffffff;margin-bottom:16px;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advancement!</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> We're proud of our track record of promoting from within. </span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!</span></span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">About Us</span></span></span></span></span></span><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">:</span></span></span></span></span></span></p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. </span></span></span></span></span></span></span><a href=\"https://shaminhotels.com/\" style=\"text-decoration:none;\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#1155cc;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>https://shaminhotels.com/</span></span></span></span></span></span></span></span></span></a></p>\n\n<p> </p>\n\n<p style=\"line-height:1.38;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.</span></span></span></span></span></span></p>\n\n<p> </p>",
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