Support and Administrators for SharePoint, OneDrive, Intune, Defender- (remote from Europe)- 10/06/26

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  "description": "<p>We are looking for <strong>3 junior or intermediate profiles</strong> for daily operational support and administration for Microsoft cloud services such as SharePoint, OneDrive, Intune, Defender,</p><p class=\"MsoNormal\">Purview, Copilot and other Microsoft 365 platforms under a time and means arrangement.</p><p>The roles involve handling incoming tickets, creating documentation on the existing infrastructure, and supporting the Platform Manager creating governance policies, monitor and change management of new features released by Microsoft. The contractors will also collaborate with administrators of other Microsoft 365 services to ensure smooth platform operations</p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p><strong>Daily Operations and Ticket Management for SharePoint, Intune, Defender, Purview, OneDrive, Copilot</strong></p><p>• Efficiently manage and resolve daily support tickets related to the Microsoft services, ensuring timely and effective issue resolution.</p><p>• Monitor platform performance and escalate issues when necessary, with Microsoft.</p><p>• Workload report and ongoing tasks within the team meetings (weekly)</p><p>• Use of PowerShell to update system configurations when applicable.</p><p style=\"min-height: 1.7em;\"></p><p><strong>Documentation</strong></p><p>• Create and maintain documentation of the current infrastructure.</p><p>• Ensure documentation is up-to-date and accessible to relevant stakeholders.</p><p>• Update documentation based on the new features released by Microsoft, including material for change management.</p><p>3. 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Access (Supporting Scope)</strong></p><p>Strong understanding of identity as the control plane. o Configure and manage Conditional Access policies o Implement MFA and passwordless authentication o Manage role-based access control (RBAC) o Support B2B / guest access scenarios o Integrate applications with Azure AD / Entra ID SSO o Monitor and respond to risky sign-ins and identity alerts</p><p style=\"min-height: 1.7em;\"></p><p><strong>Cross-Platform &amp; Operational Tasks o Document solutions and maintain operational runbooks o Automate tasks using PowerShell / Graph API</strong></p><p>o Participate in service acceptance and transition to operations</p><p>o Work with stakeholders to translate business requirements into technical solutions o Ensure compliance with security and governance standards o Provide knowledge transfer to internal teams</p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p><strong>PROFILE N2 : The contractor responsible for Purview and Copilot will be responsible for:</strong></p><p style=\"min-height: 1.7em;\"></p><p>• <strong>Core Copilot Administration Tasks</strong></p><p>Secure deployment, access control, data protection, and monitoring.</p><p>o Configure Access &amp; Roles o Set Up Copilot Security Controls o Monitor Oversharing &amp; Data Exposure</p><p>o Support AI Regulatory Compliance</p><p style=\"min-height: 1.7em;\"></p><p>• <strong>Core Purview Administration Tasks for Copilot:</strong></p><p>Data security, compliance, auditing, and risk management.</p><p style=\"min-height: 1.7em;\"></p><p>o Enable Purview AI Security Features</p><p>o Apply Data Loss Prevention (DLP) for Copilot o Use Data Security Posture Management (DSPM) for AI</p><p>o Audit &amp; Retain Copilot Activity</p><p>o Investigate &amp; Respond to Risks</p><p style=\"min-height: 1.7em;\"></p><p>• <strong>Deployment &amp; Governance Tasks o Follow Microsoft’s Foundational Deployment Steps o Validate Defaults &amp; Test Policies</strong></p><p>o Monitor Copilot Usage Analytics</p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p><strong>PROFILE N3 : The contractor responsible for SharePoint and OneDrive will be responsible for:</strong></p><p style=\"min-height: 1.7em;\"></p><p>• <strong>Platform Governance &amp; Configuration</strong></p><p>Ensure SharePoint and OneDrive are configured securely, consistently, and aligned with organizational policies.</p><p>o Tenant Level Configuration activities such as admin centre settings o Information architecture, define site templates, naming convention.</p><p>o Monitor storage, usage and quotas</p><p style=\"min-height: 1.7em;\"></p><p>• <strong>Security, Compliance &amp; Data Protection</strong></p><p>Protect organizational data and ensure compliance with internal and external requirements.</p><p>o Manage access and permissions</p><p>o Apply data Loss prevention &amp; sensitivity labels and monitor</p><p style=\"min-height: 1.7em;\"></p><p>• <strong>Operational Management</strong></p><p>Maintain a healthy, performant, and well-supported SharePoint/OneDrive environment.</p><p>o Site &amp; Content Management o Sync &amp; Client Management o Monitoring &amp; Reporting</p><p>o User Enablement &amp; Support</p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p><strong>BEST PRACTICES for ALL</strong></p><p>• Adhere to IT Service Management (ITSM) best practices, ensuring consistent, efficient, and customer-focused service delivery.</p><p>• Comply with the organisation’s security policies and data protection regulations, including the General Data Protection Regulation (GDPR).</p><p>• Safeguard sensitive information through appropriate handling and confidentiality measures.</p><p>• Apply appropriate access controls to ensure that only authorized personnel can access relevant systems and data.</p><p>• Maintain audit trails for all administrative actions to support accountability and traceability.</p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p><p>Level : Junior / Intermediate</p><p>Delivery mode : Remote (from EU Countries)</p><p>Only EU Citizens</p><h2></h2>",
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