Manager, Professional Services - Travel Systems

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  "last_changed_at": "2026-05-29T07:02:33.150Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Dallas, TX",
    "city": "Dallas",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
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  "inferred_at": "2026-06-06T07:57:46.821Z",
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    "language": "en",
    "location": {
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    "countries": [
      "United States"
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  "remote_policy": null,
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  "workplace_type": "on_site",
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{}

{
  "lists": [
    {
      "text": "What you will do",
      "content": "<div>\n\n<li data-streamdown=\"list-item\">Lead, coach, and develop a high-performing team of Professional Services Consultants and Specialists, including hiring, performance management, and career development.</li>\n<li data-streamdown=\"list-item\">Define departmental goals aligned with company strategy and drive execution through key performance metrics and operational reporting.</li>\n<li data-streamdown=\"list-item\">Forecast and allocate resources to meet project delivery and business demands effectively.</li>\n<li data-streamdown=\"list-item\">Foster a culture of customer excellence, accountability, and continuous improvement within the Professional Services team.</li>\n<li data-streamdown=\"list-item\">Provide strategic oversight of travel software implementations, including GDS integrations (Sabre, Amadeus, Travelport), PNR logic, and TMC workflow optimization.</li>\n<li data-streamdown=\"list-item\">Ensure travel configuration and data integrations align with corporate travel policies, customer requirements, and downstream systems.</li>\n<li data-streamdown=\"list-item\">Serve as senior escalation point for complex travel system and integration issues, guiding consultants in troubleshooting and resolution.</li>\n<li data-streamdown=\"list-item\">Collaborate cross-functionally with Engineering, Product, Sales, and Customer Success to enhance solutions, resolve issues, and influence the product roadmap.</li>\n<li data-streamdown=\"list-item\">Partner with executive leadership to advance departmental strategy, process improvements, and customer relationship growth.</li>\n\n</div>"
    },
    {
      "text": "What you will bring",
      "content": "<div>\n\n<li>\n<p data-path-to-node=\"1,0,0\"><strong data-path-to-node=\"1,0,0\" data-index-in-node=\"0\">Education:</strong> Bachelor’s degree, college diploma, or equivalent professional experience.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,1,0\"><strong data-path-to-node=\"1,1,0\" data-index-in-node=\"0\">Leadership:</strong> 4+ years leading direct reports with a focus on coaching, development, and constructive feedback.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,2,0\"><strong data-path-to-node=\"1,2,0\" data-index-in-node=\"0\">Project Management:</strong> 4+ years of PM experience within a fast-paced technology or software implementation environment.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,3,0\"><strong data-path-to-node=\"1,3,0\" data-index-in-node=\"0\">Industry Expertise:</strong> 3+ years of hands-on experience with <strong data-path-to-node=\"1,3,0\" data-index-in-node=\"57\">Emburse</strong> products or equivalent enterprise platforms.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,4,0\"><strong data-path-to-node=\"1,4,0\" data-index-in-node=\"0\">GDS Mastery:</strong> Advanced knowledge of <strong data-path-to-node=\"1,4,0\" data-index-in-node=\"35\">Sabre, Amadeus, and Travelport</strong> (Apollo, Galileo, Worldspan).</p>\n</li>\n<li>\n<p data-path-to-node=\"1,5,0\"><strong data-path-to-node=\"1,5,0\" data-index-in-node=\"0\">Technical Travel Logic:</strong> Deep understanding of <strong data-path-to-node=\"1,5,0\" data-index-in-node=\"46\">PNR structure</strong>, ticketing, exchanges, TMC logic, and booking/rebooking workflows.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,6,0\"><strong data-path-to-node=\"1,6,0\" data-index-in-node=\"0\">System Integrations:</strong> Experience aligning travel booking data for <strong data-path-to-node=\"1,6,0\" data-index-in-node=\"65\">API integrations</strong> and familiarity with platforms like <strong data-path-to-node=\"1,6,0\" data-index-in-node=\"118\">Magna Tech</strong>.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,7,0\"><strong data-path-to-node=\"1,7,0\" data-index-in-node=\"0\">Financial Acumen:</strong> Strong knowledge of accounting systems, financial terminology, and CRM/database-driven workflow tools.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,8,0\"><strong data-path-to-node=\"1,8,0\" data-index-in-node=\"0\">Strategic Oversight:</strong> Ability to manage configurations that enforce corporate travel policies and optimize client savings.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,9,0\"><strong data-path-to-node=\"1,9,0\" data-index-in-node=\"0\">Analytical Skills:</strong> Strong ability to interpret team performance data and complex system-level travel data.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,10,0\"><strong data-path-to-node=\"1,10,0\" data-index-in-node=\"0\">Communication:</strong> Exceptional interpersonal, negotiation, and virtual presentation skills for a customer-facing environment.</p>\n</li>\n<li>\n<p data-path-to-node=\"1,11,0\"><strong data-path-to-node=\"1,11,0\" data-index-in-node=\"0\">Culture &amp; Drive:</strong> Proven ability to manage competing priorities while embodying and instilling Emburse core values.</p>\n</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1774533612413,
  "updatedAt": null,
  "categories": {
    "team": "Professional Services",
    "location": "Dallas, TX",
    "commitment": "Full-Time",
    "department": "Customer Success:",
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      "Dallas, TX"
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