Home › Companies › 978728D181DF73A07D71FF4C844ABA0E › Patient Services Representative
Patient Services Representative
978728D181DF73A07D71FF4C844ABA0E · Tyler, TX 75701; 3414 Golden Road, Tyler, TX, 75701, USA · On Site · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 978728D181DF73A07D71FF4C844ABA0E |
| Title | Patient Services Representative |
| Normalized title | - |
| Department / team | - |
| Location | Tyler, TX, United States |
| Work model | On Site |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-04-21 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 978728D181DF73A07D71FF4C844ABA0E. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Tyler. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 978728D181DF73A07D71FF4C844ABA0E |
| Source | 047ce5f1-153a-4baa-aff2-05d284eb6c81 |
| ATS provider | Paycom ATS |
Description
Description
GENERAL JOB DESCRIPTION : Perform all responsibilities of the reception area, which primarily involves; checking in and checking out patients, scheduling new and follow-up appointments, verifying insurance benefits, and collecting payments due at time of service.
ESSENTIAL FUNCTIONS:
Answer telephones, schedule appointments and redirect to appropriate departments as needed.
Schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments.
Confirm appointments in advance; reach out to patient when necessary.
Prepare schedules for clinic and identify any issues prior to visit.
Greet patients, check-in and help patients complete necessary intake forms.
Confirm, capture, and correct any changes in patient demographics and insurance.
Verify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect.
Collect patient payment according to the patient’s benefits and as noted within the EHR and other applicable software.
Collect and scan patient’s insurance card and photo ID.
Balance payments received and prepare deposit daily.
Complete all scheduling tasks, messages, requests, referrals, and faxes.
Return voicemails as well as making second and third attempts to patients who have left voicemails.
Provide EOB to patients and thoroughly explain balance as needed.
Collate, sort and identify a variety of medical information for scanning/queuing into EMR system
Sort faxes and assist with any fax failures and distributing to appropriate departments as needed.
Assist with Release of Information requests by completing in office or sending to third party accordingly.
All other duties as assigned.
Qualifications
Education :
High School diploma
Experience :
Previous experience in a medical office setting
Computer experience
Skills :
Knowledge of medical and insurance terminology
Attention to detail
Ability to multitask between multiple applications
Ability to effectively communicate both orally and written
Ability to work in a fast paced environment
Full job record
| Job ID | b879bff4ac2407d440983fcefcbda98db6ce3f08 |
| Org ID | 9abff06d-56f5-4d6f-977f-d056cf18f567 |
| Source ID | 047ce5f1-153a-4baa-aff2-05d284eb6c81 |
| Board ID | 047ce5f1-153a-4baa-aff2-05d284eb6c81 |
| Provider | paycom |
| Provider Job Key | 37655 |
| Title | Patient Services Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Tyler, TX 75701; 3414 Golden Road, Tyler, TX, 75701, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | TX |
| City | Tyler |
| Salary Raw | Description GENERAL JOB DESCRIPTION : Perform all responsibilities of the reception area, which primarily involves; checking in and checking out patients, scheduling new and follow-up appointments, verifying insurance benefits, and collecting payments due at time of service. ESSENTIAL FUNCTIONS: Answer telephones, schedule appointments and redirect to appropriate departments as needed. Schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments. Confirm appointments in advance; reach out to patient when necessary. Prepare schedules for clinic and identify any issues prior to visit. Greet patients, check-in and help patients complete necessary intake forms. Confirm, capture, and correct any changes in patient demographics and insurance. Verify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect. Collect patient payment according to the patient’s benefits and as noted within the EHR and other applicable software. Collect and scan patient’s insurance card and photo ID. Balance payments received and prepare deposit daily. Complete all scheduling tasks, messages, requests, referrals, and faxes. Return voicemails as well as making second and third attempts to patients who have left voicemails. Provide EOB to patients and thoroughly explain balance as needed. Collate, sort and identify a variety of medical information for scanning/queuing into EMR system Sort faxes and assist with any fax failures and distributing to appropriate departments as needed. Assist with Release of Information requests by completing in office or sending to third party accordingly. All other duties as assigned. Qualifications Education : High School diploma Experience : Previous experience in a medical office setting Computer experience Skills : Knowledge of medical and insurance terminology Attention to detail Ability to multitask between multiple applications Ability to effectively communicate both orally and written Ability to work in a fast paced environment |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=37655&clientkey=978728D181DF73A07D71FF4C844ABA0E |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=37655&clientkey=978728D181DF73A07D71FF4C844ABA0E |
| First Seen At | 2026-05-31 19:03:34Z |
| Last Seen At | 2026-06-06 18:51:51Z |
| Last Checked At | 2026-06-06 18:51:51Z |
| Last Changed At | 2026-05-31 19:03:34Z |
| Inactive At | — |
| Source Posted At | 2026-04-21 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=978728D181DF73A07D71FF4C844ABA0E/date=2026-06-06/2026-06-06T18-51-49-295Z-e4eb286686acf986a6530d06216ff6b6c79355e785bc0e81fc01d3b6729b935e.json |
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