Reliability Engineer

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">This position is on-site in Philadelphia</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About Proscia</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital, AI-driven approaches, unlocking new possibilities in precision medicine.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">The digital pathology market is experiencing explosive growth as advances in AI enable unprecedented insights into diseases like cancer. Pathology is central to medicine, and the shift to AI-powered solutions is not just modernizing workflows—it’s transforming how diseases are diagnosed, treated, and understood. Predictions for the future of pathology show a tidal wave of adoption, with experts describing the field as “poised for the next major breakthrough” in healthcare innovation.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Backed by over $100 million in funding from leading healthcare and technology investors, Proscia is at the forefront of this revolution. Joining Proscia means being part of a company at the cutting edge of healthcare innovation, where the possibilities are limitless. With the convergence of AI, precision medicine, and digital pathology, we’re not just changing pathology—we’re redefining what’s possible in medicine.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About This Position</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">As a Reliability Engineer reporting to the VP, Technical Operations, you will own the reliability, performance, and operational excellence of Proscia’s installations at customer sites. Our platform powers high-resolution digital pathology and AI-assisted workflows/diagnostics in clinical and research environments, often running on customer-managed infrastructure. You’ll ensure these deployments are stable, performant, secure, and continuously improving. AI tools are a natural part of how you diagnose, automate, and operate.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">This is a hands-on role with a focus on container-based deployments, systems performance, and real-world operational problem-solving in environments where rigor matters.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What You’ll Do</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Working at a startup like Proscia means wearing many hats, but when you come to work you can expect to focus on the following:</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Deploy, configure, and support Proscia’s container based application stack in on-premise customer environments.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Own system reliability across customer installations, including uptime, performance, backup/recovery, and upgrade workflows.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Diagnose and resolve production incidents—deep root cause analysis across application, container, host, storage, and networking layers, using AI alongside traditional debugging to correlate signals and cut through noise.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Optimize performance for large image datasets and AI workloads running on customer-managed compute infrastructure.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Improve installation automation, configuration management, and repeatability across diverse environments integrating agentic workflows in your day-to-day to keep pace with demands from Engineering.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Develop and refine monitoring, logging, and alerting patterns appropriate for customer-hosted deployments.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Collaborate closely with Engineering, Customer Success, and Support to translate field learnings into product and operational improvements.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Create operational playbooks—written with the clarity and structure that makes them useful to teammates, customers, and the AI-augmented workflows the team relies on.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Contribute to Proscia’s technical presence—whether through internal demos, engineering blog posts, or operational knowledge sharing that raises the bar for how the team works.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About You</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">You think in systems—you reason about how applications, infrastructure, and customer environments interact, not just the layer you’re working in. AI tools are part of how you operate: troubleshooting, writing automation, navigating the complexity of diverse on-premise environments.</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Deep hands-on experience deploying and operating containerized applications using container orchestration in production environments.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong Linux systems expertise (process management, networking, storage, security hardening, performance tuning)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Expert troubleshooting skills in distributed systems across application, container, and infrastructure layers.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience with enterprise networking—you can troubleshoot and recommend corrections in customer infrastructure. Comfortable operating software in customer-managed and on-premise environments.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience supporting data-intensive systems, ideally involving large image files or compute-heavy workloads.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Working knowledge of observability practices (logs, metrics, tracing) and pragmatic monitoring approaches in non-cloud-native environments.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Comfort working directly with customers or customer-facing teams to resolve high-impact issues.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">You already use AI tools in your operational work, in troubleshooting, writing automation, analyzing logs, or however it fits your practice.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">A mindset aligned with Proscia’s values: ownership, speed, simplification, and a willingness to challenge the status quo.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience building with or on top of LLMs, AI agents, or agentic pipelines.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Demonstrated fluency applying AI tools to real operational problems beyond basic code completion.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Familiarity with prompt engineering, tool use patterns, and evaluation of AI systems—you know when AI output is production-ready and when it needs different guardrails.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Nice to Have</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience with healthcare or regulated environments.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Exposure to Kubernetes (for hybrid or future-state deployments).</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience with infrastructure automation or configuration management tools.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Familiarity with database performance tuning for large datasets.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience supporting GPU-enabled workloads.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Open-source contributions, side projects, or a portfolio that shows how you think and build.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Background that spans multiple domains or disciplines</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Active in technical communities, forums, or meetups.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Beyond Just Work</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">As a company in healthcare, we want our people to be happy and healthy, in and out of the office. In addition to competitive pay, we ensure everyone on our team is supported with savings, schedule, and insurance options that promote long-term health and personal growth.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Our office environment is designed for creativity and agility: with walls as notepads and couches for collaboration. We’re located in the heart of Philadelphia, with views of the city so you can spend your time focusing on what matters most.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">At Proscia, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. Proscia is proud to be an equal opportunity workplace.</span></p>",
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