Branch Manager - Zanzibar

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  "source_hash": "7335c03de07daaf18f2cd3190dcac3a86fd532a6d50395abe915902633944072",
  "last_changed_at": "2026-05-30T05:53:22.856Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Dar es Salaam, Ilala, 00, Tanzania",
    "city": "Dar es Salaam",
    "region": "Ilala",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-04T11:39:41.358Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Dar es Salaam, Ilala, 00, Tanzania",
      "city": "Dar es Salaam",
      "region": "Ilala",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
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  "salary_period": null,
  "workplace_type": null,
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{}

{
  "list_job": {
    "id": "883",
    "isRemote": null,
    "location": {
      "city": "Dar es Salaam",
      "state": "Ilala"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19581",
    "locationType": "0",
    "jobOpeningName": "Branch Manager - Zanzibar",
    "departmentLabel": "Retail & Digital Banking",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Dar es Salaam",
      "state": "Ilala",
      "postalCode": "00",
      "addressCountry": "Tanzania"
    },
    "datePosted": "2026-02-25",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">Job Purpose</span></span></p>\n<p>In charge of customer retention, branch productivity; enhancing customer service and loyalty; and generating growth through effective customer relationship management and sales, in order to achieve the branch’s business target.</p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">Key Responsibilities/Tasks</span></span></p>\n<p><span style=\"font-weight: bold\">Business Growth</span>:<br></p>\n<ul>\n<li> Ensure business growth through marketing of bank products; build and maintain existing and new customer relationships to achieve annual business targets</li>\n<li>Monitor performance of branch in achieving its overall business target</li>\n<li>Set targets for the branch business team and monitor performance to ensure the Branch achieves its overall business targets</li>\n<li>Manage branch’s liability portfolio and cross selling</li>\n<li>Effective drive branch sales taking into account quality acquisition of the customer</li>\n<li>and comply to the bank’s laid-down procedures and KYC</li>\n<li> Provide recommendations in the development of new products as well market for the</li>\n</ul>\n<p>new product’s up take</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities/Tasks</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Customer Service:</span></p>\n<ul>\n<li>Ensure customer retention by enhancing customer service at the branch level e.g. monitoring of customers’ complaints and transactions, meeting with high-net-worth clients regularly and maintain personalized relations</li>\n<li>Respond to Customer related queries as they arise</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Operations</span>:<br></p>\n<ul>\n<li>Manage branch’s liability portfolio through pushing for growth of low-cost accounts and cross selling</li>\n<li> Assist in the development of new products as well as push for the new product’s up take</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Compliance:</span><br></p>\n<ul>\n<li> Ensure that branch business practices are compliant to relevant banking laws and regulations, systems and procedures</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Reporting:</span><br></p>\n<ul>\n<li>Ensure timely submission of reports such as periodic business, call reports and surprise check reports etc.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Risk Management:</span><br></p>\n<ul>\n<li> Coordinate the review of branch risk control self-assessments (RCSA) in liaison with Branch Operations Manager</li>\n<li>Develop, update and maintain risk procedures and systems with respect to risk identification, risk assessment, risk monitoring, risk mitigation strategies and risk reporting</li>\n<li> Ensure all required displays are in place such as relevant business permits, licenses, Tariffs etc.</li>\n<li>Ensure effective adoption and utilization of risk management tools</li>\n<li>Drive remediation of risk management exceptions identified during audit or risk reviews</li>\n<li> Promote risk management culture</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Administration:</span><br></p>\n<ul>\n<li>Implement board/management directives for the branch in an effective and timely manner</li>\n<li> Overall, in charge of staff within department including leave management, training, coaching and mentoring for the business staff</li>\n<li>Support the Head of Business Development in preparing branch business related budget by providing inputs</li>\n<li> Attend to audit queries related to Branch business</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities/Tasks</span></p>\n<ul>\n<li>Liaise with respective departments in the bank for efficient and effective administration of the branch</li>\n<li> Liaise with other branches and head office as issues arises</li>\n<li> Perform any other duties as may be assigned by the immediate supervisor from time to time</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Skills, Knowledge and Abilities</span></p>\n<ul>\n<li>Business development</li>\n<li>Marketing skills</li>\n<li>Analytical skills</li>\n<li>Leadership skills</li>\n<li> Communication skills</li>\n<li> Interpersonal skills</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Academic / Professional Qualifications</span></p>\n<ul>\n<li>Bachelor’s degree in business management, marketing, economics, accounting, finance or any other related field</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Working Experience Required</span></p>\n<ul>\n<li>  A minimum of 3 years of working experience at Branch Manager level.</li>\n</ul>",
    "compensation": null,
    "departmentId": "19581",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Branch Manager - Zanzibar",
    "departmentLabel": "Retail & Digital Banking",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://imbank.bamboohr.com/careers/883",
    "employmentStatusLabel": "Full-Time"
  }
}