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Caseworker

Houseofcommonscanadachambredescommunescanada · Langford, BC, Canada · Deleted · SmartRecruiters

Job facts

FieldValue
CompanyHouseofcommonscanadachambredescommunescanada
TitleCaseworker
Normalized title-
Department / teamConservative
LocationLangford, BC, Canada
Work model-
Employment typePart Time
Salary-
Statusdeleted
ATS providerSmartRecruiters
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-02 / 2026-05-31

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PageWhat it containsOpen
Company jobsActive postings from Houseofcommonscanadachambredescommunescanada.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Langford.Open
Department jobsActive postings in Conservative.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHouseofcommonscanadachambredescommunescanada
Source3fa4abd8-57bd-43aa-8376-1f947a4c8bea
ATS providerSmartRecruiters

Description

The office of Jeff Kibble, Member of Parliament for Cowichan-Malahat-Langford, is currently looking to fill the position of Caseworker. Reporting to the Member of Parliament, the Caseworker supports constituents in navigating federal programs and services. The incumbent advocates on behalf of constituents, liaises with government departments and agencies, and provides timely updates on case progress. This role requires strong problem-solving skills, discretion, empathy, and a solid understanding of government processes. Primary responsibilities: Handle and respond to constituent inquiries—in writing, over the phone, and in person—with professionalism, discretion, and empathy. Advocate on behalf of constituents by liaising with government departments and agencies to resolve complex or time-sensitive issues. Maintain accurate and confidential records of constituent interactions, correspondence, and case progress. Provide timely updates to constituents on the status of their files and next steps. Track trends and emerging issues in the riding that may require the Member’s attention or broader policy consideration. Build and maintain positive relationships with community groups and stakeholders. Provide administrative support to the office as needed, including correspondence, scheduling, and reception duties. Working conditions: This role includes a requirement to work on-site at the Duncan office for a minimum of four hours per week. Candidates must also possess a valid driver’s license and have access to a vehicle. There is flexibility for the position to be either full-time or part-time. The expected start date for this position is July 27, 2026. Salary to be negotiated commensurate with experience and qualifications. Education: Post-secondary education from a recognized institution or an acceptable combination of education, training and relevant experience. Experiences: 1–3 years of experience in casework management or in a client-service role. Experience providing administrative or front-desk support in an office environment. Strong understanding of federal government programs, services and government processes. Strong ability to communicate orally and in writing. Strong problem-solving and analytical skills and attention to details. Ability to manage competing priorities in a fast-paced political environment. Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint and Outlook). Assets: Experience working in a client service or case management role, preferably within government social services or the non-profit sector. Experience working in a politically sensitive or public-facing environment. Members of Parliament are individual employers who are responsible for recruiting, hiring and managing the employees who help them carry out their parliamentary duties. Terms and conditions of employment vary from one MP's office to another. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at  [email protected] . We thank all candidates for their application. Only selected candidates will be contacted for next steps. This posting will remain advertised until all business requirements are met. Applicants who meet the qualifications may be contacted for further assessment at any time.

Full job record

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Org ID81f3d941-a567-4f2e-b1ba-9a96d5e0e3c8
Source ID3fa4abd8-57bd-43aa-8376-1f947a4c8bea
Board ID3fa4abd8-57bd-43aa-8376-1f947a4c8bea
Providersmartrecruiters
Provider Job Key744000127654274
TitleCaseworker
Normalized Title
Statusdeleted
Activeno
Location TextLangford, BC, Canada
DepartmentConservative
Team
Employment Typepart_time
Workplace Type
Remote Policy
CountryCanada
RegionBC
CityLangford
Salary RawThe office of Jeff Kibble, Member of Parliament for Cowichan-Malahat-Langford, is currently looking to fill the position of Caseworker. Reporting to the Member of Parliament, the Caseworker supports constituents in navigating federal programs and services. The incumbent advocates on behalf of constituents, liaises with government departments and agencies, and provides timely updates on case progress. This role requires strong problem-solving skills, discretion, empathy, and a solid understanding of government processes. Primary responsibilities: Handle and respond to constituent inquiries—in writing, over the phone, and in person—with professionalism, discretion, and empathy. Advocate on behalf of constituents by liaising with government departments and agencies to resolve complex or time-sensitive issues. Maintain accurate and confidential records of constituent interactions, correspondence, and case progress. Provide timely updates to constituents on the status of their files and next steps. Track trends and emerging issues in the riding that may require the Member’s attention or broader policy consideration. Build and maintain positive relationships with community groups and stakeholders. Provide administrative support to the office as needed, including correspondence, scheduling, and reception duties. Working conditions: This role includes a requirement to work on-site at the Duncan office for a minimum of four hours per week. Candidates must also possess a valid driver’s license and have access to a vehicle. There is flexibility for the position to be either full-time or part-time. The expected start date for this position is July 27, 2026. Salary to be negotiated commensurate with experience and qualifications. Education: Post-secondary education from a recognized institution or an acceptable combination of education, training and relevant experience. Experiences: 1–3 years of experience in casework management or in a client-service role. Experience providing administrative or front-desk support in an office environment. Strong understanding of federal government programs, services and government processes. Strong ability to communicate orally and in writing. Strong problem-solving and analytical skills and attention to details. Ability to manage competing priorities in a fast-paced political environment. Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint and Outlook). Assets: Experience working in a client service or case management role, preferably within government social services or the non-profit sector. Experience working in a politically sensitive or public-facing environment. Members of Parliament are individual employers who are responsible for recruiting, hiring and managing the employees who help them carry out their parliamentary duties. Terms and conditions of employment vary from one MP's office to another. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at  [email protected] . We thank all candidates for their application. Only selected candidates will be contacted for next steps. This posting will remain advertised until all business requirements are met. Applicants who meet the qualifications may be contacted for further assessment at any time.
Salary Min
Salary Max
Salary Currency
Salary Periodweek
Source URLhttps://jobs.smartrecruiters.com/HouseOfCommonsCanadaChambreDesCommunesCanada/744000127654274-caseworker
Apply URLhttps://jobs.smartrecruiters.com/HouseOfCommonsCanadaChambreDesCommunesCanada/744000127654274-caseworker?oga=true
First Seen At2026-05-31 17:38:02Z
Last Seen At2026-05-31 17:38:02Z
Last Checked At2026-06-02 10:51:13Z
Last Changed At2026-06-02 10:51:13Z
Inactive At2026-06-02 10:51:13Z
Source Posted At2026-05-21 12:11:30Z
Source Updated At
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