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HomeCompaniesFa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Counselor-Finance

Counselor-Finance

Fa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Memphis, TN, United States; BMG - Central Business Office, Memphis, TN, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleCounselor-Finance
Normalized title-
Department / teamDenial Mitigation
LocationMemphis, TN, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-15 / 2026-06-16
Changed / last seen2026-06-19 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Memphis.Open
Department jobsActive postings in Denial Mitigation.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source0cead87d-1746-4fa1-903d-b78860bac855
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Summary The Financial Counselor ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior-authorizations per payer guidelines prior to services being rendered. The Financial Counselor counsels patients regarding their financial responsibility for treatment, educates and initiates enrollment in third party assistance programs that reduce patients' out-of-pocket expenses. Initiates enrollment in the Baptist Financial Assistance Program for self-pay patients and serves as a liaison between the patient and the Patient Assistance Team. Collects deductibles, co-insurance and prior balances and initiates payment plans. Performs other duties as assigned Responsibilities Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements. Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites Review patient medical records and identify necessary information for pre-certification for confirmation of medical necessity Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner Meet with new patients to provide patient-specific education on their insurance benefits and estimated out-of-pocket expenses for their prescribed therapy prior to treatment initiation Works with patients and caregivers to collect deductibles and co-pays and set up payment plans. Obtains necessary consent forms and financial documents from patients and providers to initiate applications for copay assistance and PAP drug programs Assists self-pay patients with initiating applications for the Baptist Financial Assistance Program. Works closely with physicians and clinic staff to promote positive patient outcomes and timely treatment Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff. Performs other duties as assigned. Education   Preferred : Associates degree or 2 years of college level courses.   Minimum : Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Experience   Preferred : 5 years of business experience in a healthcare environment. Front-end collections experience desired.   Minimum : 3 years of business-related office experience with 1 of those years being healthcare related experience. Licensure, Registration, Certification   Preferred : CHAA Special Skills   Preferred : Knowledge of oncology pre-certification requirements and guidelines.   Minimum : Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines. Must be able to multi-task and be flexible. Basic computer skills, ability to perform basic math computation, type 25 words per minute, and problem-solving skills. Dealing with confrontational issues and high stress situations with patients, family, and physicians.

Full job record

Job IDb7a591bb290ec408bcd940bae68e27f1b300e53c
Org IDdf979f94-fc0c-4c58-970a-0978141f9d27
Source ID0cead87d-1746-4fa1-903d-b78860bac855
Board ID0cead87d-1746-4fa1-903d-b78860bac855
Provideroracle_hcm
Provider Job Key41879
TitleCounselor-Finance
Normalized Title
Statusactive
Activeyes
Location TextMemphis, TN, United States; BMG - Central Business Office, Memphis, TN, US
DepartmentDenial Mitigation
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionTN
CityMemphis
Salary RawDescription Summary The Financial Counselor ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior-authorizations per payer guidelines prior to services being rendered. The Financial Counselor counsels patients regarding their financial responsibility for treatment, educates and initiates enrollment in third party assistance programs that reduce patients' out-of-pocket expenses. Initiates enrollment in the Baptist Financial Assistance Program for self-pay patients and serves as a liaison between the patient and the Patient Assistance Team. Collects deductibles, co-insurance and prior balances and initiates payment plans. Performs other duties as assigned Responsibilities Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements. Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites Review patient medical records and identify necessary information for pre-certification for confirmation of medical necessity Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner Meet with new patients to provide patient-specific education on their insurance benefits and estimated out-of-pocket expenses for their prescribed therapy prior to treatment initiation Works with patients and caregivers to collect deductibles and co-pays and set up payment plans. Obtains necessary consent forms and financial documents from patients and providers to initiate applications for copay assistance and PAP drug programs Assists self-pay patients with initiating applications for the Baptist Financial Assistance Program. Works closely with physicians and clinic staff to promote positive patient outcomes and timely treatment Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff. Performs other duties as assigned. Education   Preferred : Associates degree or 2 years of college level courses.   Minimum : Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Experience   Preferred : 5 years of business experience in a healthcare environment. Front-end collections experience desired.   Minimum : 3 years of business-related office experience with 1 of those years being healthcare related experience. Licensure, Registration, Certification   Preferred : CHAA Special Skills   Preferred : Knowledge of oncology pre-certification requirements and guidelines.   Minimum : Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines. Must be able to multi-task and be flexible. Basic computer skills, ability to perform basic math computation, type 25 words per minute, and problem-solving skills. Dealing with confrontational issues and high stress situations with patients, family, and physicians.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-ewpe-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/41879
Apply URLhttps://fa-ewpe-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/41879
First Seen At2026-06-16 10:43:02Z
Last Seen At2026-06-20 11:48:14Z
Last Checked At2026-06-20 11:48:14Z
Last Changed At2026-06-19 11:01:00Z
Inactive At
Source Posted At2026-06-15 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewpe-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-20/2026-06-20T11-47-01-372Z-8d4e3881e840cf19513033f0ab498324055e8ba06626ed3b4d263454fe496fb0.json
Event Fields
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Parsed Structured
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Extensions
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Performs other duties as assigned</p></div></div></div></div></div><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px; padding: 0px;\">&nbsp;</div><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px; padding: 0px;\"><strong>Responsibilities</strong></div></div><div style=\"border-width: 0px; box-sizing: border-box; font-style: normal; font-weight: 400; margin: 0px auto; padding: 0px 20px 0px 0px; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial;\"><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px; padding: 0px;\"><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px; padding: 0px;\"><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px 0px 12px; padding: 0px;\"><div style=\"border-radius: 0px 0px 2px 2px; border-style: none; box-sizing: border-box; font-weight: 400; margin: 0px; padding: 0px;\"><p>&nbsp;</p><ul><li>Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements.</li><li>Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites</li><li>Review patient medical records and identify necessary information for pre-certification for confirmation of medical necessity</li><li>Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner</li><li>Meet with new patients to provide patient-specific education on their insurance benefits and estimated out-of-pocket expenses for their prescribed therapy prior to treatment initiation</li><li>Works with patients and caregivers to collect deductibles and co-pays and set up payment plans.</li><li>Obtains necessary consent forms and financial documents from patients and providers to initiate applications for copay assistance and PAP drug programs</li><li>Assists self-pay patients with initiating applications for the Baptist Financial Assistance Program.</li><li>Works closely with physicians and clinic staff to promote positive patient outcomes and timely treatment</li><li>Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff.</li><li>Performs other duties as assigned.</li></ul><p>&nbsp;</p></div><div style=\"border-width: 0px; box-sizing: border-box; margin: -6px 0px 0px; padding: 0px;\"><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px; padding: 0px;\">&nbsp;</div></div></div></div></div></div><div style=\"border-width: 0px; box-sizing: border-box; font-style: normal; font-weight: 400; margin: 0px; padding: 0px 20px 0px 0px; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial;\"><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px; padding: 0px;\"><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px; padding: 0px;\"><div style=\"border-width: 0px; box-sizing: border-box; margin: 0px 0px 12px; padding: 0px;\"><div style=\"border-radius: 0px 0px 2px 2px; border-style: none; box-sizing: border-box; font-weight: 400; margin: 0px; padding: 0px;\"><p><strong><u>Education</u></strong></p><p> <u>Preferred</u>:&nbsp;&nbsp;Associates degree or 2 years of college level courses.</p><p> <u>Minimum</u>:&nbsp;&nbsp;Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. 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