VP of Operations

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    "type": "—",
    "title": "VP of Operations",
    "posted": "2026-02-12",
    "company": "Cache Ventures",
    "applyUrl": "https://apply.workable.com/cache/j/ADBBDD13B8/apply",
    "location": "Raleigh, United States (Remote)",
    "workplace": "remote",
    "department": "Emailable",
    "descriptionText": "Description\n\n Install the Engine. Scale the Machine.\n\nThis is not a typical “Head of Ops” role.\n\nThis is a scale inflection role.\n\nEmailable has been built founder led.\n\nNow we’re installing a revenue focused operator to turn aggressive growth into a predictable machine.\n\nIf you’ve scaled a chaotic $5M–$15M ARR SaaS and know what breaks between scrappy and scalable, keep reading.\n\nIf you want comfort, skip this.\n\n What We’re Building\n\nEmailable powers high volume senders who live and die by inbox placement.\n\nTech & SaaS, Ecommerce & Retail, Professional Services, Travel & Hospitality, and Media & Publishing.\n\nWhen deliverability drops, they bleed revenue.\n\nWe’re becoming the verification + deliverability infrastructure layer for that ecosystem.\n\nThis role is about making revenue predictable while we scale aggressively.\n\n Requirements\n\n What You Own\n\nYou own the revenue engine.\n\nNot meetings. \nNot culture slides. \nNot “alignment.”\n\nRevenue.\n\nSpecifically:\n\n Forecast accuracy (±10%)\n\n Pipeline discipline\n Net Revenue Retention\n Gross churn reduction\n Enterprise expansion\n Revenue visibility across the org\n\nYou will run:\n\n Sales\n Customer Success\n RevOps\n Support\n\nIf revenue misses, it’s on you. \nIf we scale hard, you’re the architect behind it.\n\n What This Role Is Not\n\n Not corporate COO\n Not process theater\n Not a founder babysitter\n Not maintenance mode\n\nWe want a builder.\n\nSomeone who has:\n\n Cleaned up messy CRMs\n Killed fake optimism in forecasts\n Reduced churn in usage based SaaS\n Installed discipline in scrappy teams\n Worked directly with a driven founder\n\nIf you’ve only operated inside polished enterprise orgs, this likely isn’t for you.\n\n What Success Looks Like\n\n By Day 90 \n\n Clean forecasting system\n Clear segmentation\n You running revenue meetings\n Founder removed from operational noise\n\n By 12 Months \n\n Revenue predictable\n Enterprise motion repeatable\n NRR strong and stable\n Internal execution tight\n\n Long Term \n\n Scale toward eight figures\n Revenue leadership under you installed\n Infrastructure level positioning in Media & Publishing\n\n Who Thrives Here\n\nYou might be:\n\n A VP Revenue at a growth stage SaaS who’s capped\n A Head of RevOps already doing CRO level work\n A COO at a scrappy martech company\n A former founder who learned revenue discipline the hard way\n\nYou are:\n\n Calm under pressure\n Direct\n Comfortable challenging a CEO\n Obsessed with numbers\n Energized by growth\n\n Benefits\n\n Fully Remote Work \n\nWork from anywhere. We’re a globally distributed team that optimizes for deep work, autonomy, and output, not office hours.\n\n Competitive Compensation \n\nStrong base salary + performance bonus. We pay for talent and expect high ownership in return.\n\n Flexible Time Off \n\nWe operate like adults, take time when you need it. No complicated policies, no counting days.\n\n Family Friendly Policies \n\nWe support parents with:\n\n Paid parental leave\n Flexible schedules\n Real understanding of life outside work\n\n Mental Health & Wellness Support \n\nWe encourage sustainable work (not burnout) and provide access to wellness stipends or services to keep you performing at your best.\n\n Annual Home Office & Productivity Budget \n\nUpgrade your setup monitors, keyboards, software, whatever helps you work better.\n\n Professional Development \n\nBudget for:\n\n Courses\n Certifications\n Conferences\n Books\n\nAnything that helps you grow into a future COO level operator.\n\n Cutting Edge Tech Stack \n\nWork with a modern toolset and help shape how our internal systems evolve.\n\n High Trust, No Bureaucracy Culture \n\nNo politics. No red tape. \nJust smart people working together to build something meaningful. \n\n Final Filter\n\nIf you want stability and incremental growth, this isn’t for you.\n\nIf you want to build the revenue machine behind a category defining infrastructure company, you'll figure out how to get in touch with me."
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