Manufacturing Business Analyst- Bilingual (English/Spanish)

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    "Title": "Manufacturing Business Analyst- Bilingual (English/Spanish)",
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    "CorporateDescriptionStr": "<p style=\"margin: 0px 0px 12px;\"><b>About Pella Corporation</b></p>\n<p>As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by <i>Newsweek</i>, <i>Forbes</i> and <i>Glassdoor</i>, having most recently been named to America’s Greatest Workplaces for Diversity by <i>Newsweek</i> in 2024, as well as <i>Forbes</i>' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.</p>\n<p>At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.</p>\n<p>With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?</p>",
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    "ExternalResponsibilitiesStr": "<p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><span style=\"font-size: 14pt;\"><strong>Manufacturing Business Analyst</strong></span></span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><span style=\"font-weight: normal;\"><strong>Medley, FL (on-site)</strong></span></span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Works with internal business partners and external resources to provide application systems that enable functional processes.&nbsp; Responsible for medium size projects and tasks and demonstrates a solid knowledge of functional processes and system application.&nbsp; Trouble shoots system and data problems and recommends appropriate action.</span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>ESSENTIAL RESPONSIBILITIES:</u></strong></span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><i>Percentages represent guidelines only; May vary by position and fluctuate due to changing business needs.</i></span></p><ol><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>45</u>%</strong> Day-to-day support - Support current business systems including issue identification and resolution, functional performance monitoring and tuning and disaster recovery capability to meet business objectives leveraging both user feedback and internal metrics to drive improvement.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>20</u>%</strong> Analysis and design work - Analyze business requirements, develop design, manage configuration and integration, and conduct robust testing to support new system implementations, current system upgrades and business process changes and CI initiatives. Work to be reviewed with Sr. Analyst or manager.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>10</u>%</strong> Reports and Metrics - Extract and format data to support reporting and metric needs.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>10</u>%</strong> Project management – Development and coordination of medium projects or complex components for larger projects</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>10</u>%</strong> Documentation and Training - Create and maintain documentation and conduct end user training.&nbsp; Educate users in workflow, business processes, and reporting metrics enabled by system.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>5</u>%</strong> Advanced Support - Support other team members by providing industry expertise on difficult and complex issues.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Supervisory Responsibilities: None</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Responsibilities outside of normal business hours: Shared support, scheduled maintenance and disaster recovery assignments.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Other duties may be assigned.</span></li></ol><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">&nbsp;</span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong>SPECIFIC RESPONSIBILITIES:</strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Identification, development and implementation of IT programs and procedures which support internal customer satisfaction at the Manufacturing&nbsp;site.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Problem Solving and Troubleshooting day to day IT&nbsp;issues.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Responsible for on-site support of IT security, Networking &amp; Infrastructure.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Maintain and Support the ERP&nbsp;system.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Develop and manage Reports &amp; metrics to drive process&nbsp;improvements.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Collaborate with Corporate IT and other Pella manufacturing plants on best practices.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Provide IT &amp; Plant Management&nbsp;with detailed project plans for key initiatives, including milestones, effort and planned completion&nbsp;dates.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Documentation and Training.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Responsible for business continuity and disaster recovery initiatives.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Provide 24x7 support of all information and communication systems at the site.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Provide IT leadership at the Plant site in implementing initiatives.</span></li></ul><p>&nbsp;</p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>QUALIFICATIONS:</u></strong></span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong>Education and/or Experience:</strong>&nbsp;&nbsp;</span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Bachelor’s degree and 2+ years related functional experience.&nbsp; &nbsp;</span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong>Leadership Competencies</strong>:&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Manage and improve processes</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Demonstrate Adaptability</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Industry Knowledge</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Build relationships</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Drive Execution&nbsp;</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">High Impact Delivery</span></li></ul><p>&nbsp;</p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong>Technical &amp; Functional Skills:</strong></span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Office 365 (Outlook, Excel, Word, SharePoint etc.), Cisco WebEx, Cisco Jabber, Effective Problem-Solving Skills, Project Management Skills, Functional understanding of ERP systems- order processing, scheduling, purchasing, manufacturing applications etc.&nbsp;</span></p>",
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Work to be reviewed with Sr. Analyst or manager.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>10</u>%</strong> Reports and Metrics - Extract and format data to support reporting and metric needs.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>10</u>%</strong> Project management – Development and coordination of medium projects or complex components for larger projects</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>10</u>%</strong> Documentation and Training - Create and maintain documentation and conduct end user training.&nbsp; Educate users in workflow, business processes, and reporting metrics enabled by system.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>5</u>%</strong> Advanced Support - Support other team members by providing industry expertise on difficult and complex issues.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Supervisory Responsibilities: None</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Responsibilities outside of normal business hours: Shared support, scheduled maintenance and disaster recovery assignments.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Other duties may be assigned.</span></li></ol><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">&nbsp;</span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong>SPECIFIC RESPONSIBILITIES:</strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Identification, development and implementation of IT programs and procedures which support internal customer satisfaction at the Manufacturing&nbsp;site.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Problem Solving and Troubleshooting day to day IT&nbsp;issues.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Responsible for on-site support of IT security, Networking &amp; Infrastructure.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Maintain and Support the ERP&nbsp;system.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Develop and manage Reports &amp; metrics to drive process&nbsp;improvements.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Collaborate with Corporate IT and other Pella manufacturing plants on best practices.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Provide IT &amp; Plant Management&nbsp;with detailed project plans for key initiatives, including milestones, effort and planned completion&nbsp;dates.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Documentation and Training.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Responsible for business continuity and disaster recovery initiatives.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Provide 24x7 support of all information and communication systems at the site.</span></li><li><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Provide IT leadership at the Plant site in implementing initiatives.</span></li></ul><p>&nbsp;</p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong><u>QUALIFICATIONS:</u></strong></span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\"><strong>Education and/or Experience:</strong>&nbsp;&nbsp;</span></p><p><span style=\"font-family: &quot;Arial Narrow&quot;, sans-serif;\">Bachelor’s degree and 2+ years related functional experience.&nbsp; 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