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Resort Manager

B2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001 · Palm Beach Gardens, FL, US, Palm Beach Gardens, FL · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001
TitleResort Manager
Normalized title-
Department / team-
LocationPalm Beach Gardens, FL, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from B2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001.Open
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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Palm Beach Gardens.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001
Source6ed3deae-61d2-4b6a-a0cd-282b4ece3996
ATS providerADP Workforce Now Recruiting

Description

POSITION OBJECTIVE The Resort Manager oversees the Front Office, Housekeeping, Spa, Kids Club (Banyan Buddies), Pool, Engineering, and Food & Beverage. ESSENTIAL JOB FUNCTIONS Plan and manage the operations of the Resort to achieve high levels of guest and member satisfaction through personalized service and prompt issuer s olution, while meeting/exceeding financial goals. Maintain a high- level of positive and professional approach with associates and guests. Establish and maintain established revenue strategy and forecasting, while identifying ways to grow Resort revenue, Occupancy, RevPAR, and ADR. Staying aware of competitor strategies Control labor and resort expenditures. Set performance goals for staff including department managers. Recruit, train and m otivate staff to be optimal in their respective departments and deliver exceptional service . Perform administrative duties including reading and writing reports, orally communicating with guests, managers, corporate office , local associations, etc. Critically review reports of occupancy, revenues . Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan , annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners. Meet with, develop and delegate improvement plans for operation and review performance of management team. Conduct Performance evaluations, resolve problems, provide open communication and approve discipline and all terminations. Participate in community affairs and maintain positive public image for PGA National Resort Meet with potential and current clients and promote the resort. Communicate both verbally and in writing to provide clear direction to staff. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers. Appropriately handle associate issues in conjunction with Human Resources following PGA National policies. Perform any other job-related duties as assigned Oversee and respond to all guest feedback including surveys, internal reporting and social media reviews Assumes full leadership responsibilities during Managing Director’s absence Ensure compliance with company policies, health and safety regulations, and local laws. REQUIRED SKILLS AND ABILITIES Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Communicate well with guests. Must be willing to “pitch-in” and help co - workers with their job duties and be a team player. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to move throughout premises and visually inspect conditions including bending, stooping and reaching arms overhead. Ability to work effectively under time constraints and deadlines. Ability to travel to various sites on and off hotel property and continuously perform essential job functions. Ability to work long and flexible hours including holidays and weekends FINANCIAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Ability to forecast and budget multiple departments, understand and manage a P&L Responsible for forecasting and budgeting in ProfitSword and labor management system. Familiarity with Agilysys, ProfitSword, Sage, ADP Workforce, Hotel Effectiveness preferred. REASONING ABILITIES Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to remain calm under pressure and make sound, timely decisions during emergencies or challenging situations; demonstrates adaptability and resourcefulness in resolving unexpected issues OTHER SKILLS AND ABILITIES Knowledge of general accounting principles, experience with personal computers , general office equipment. PHYSICAL DEMANDS Regularly stand, walk, and talk. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone. QUALIFICATIONS Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in Resort Leadership Operations in a Luxury Hotel (preferred) Strong leadership, communication and problem-solving skills Proficiency in property management systems and Microsoft Office Suite

Full job record

Job IDb6f179124b40c5f173d0ddfde55bb23c04de0e7f
Org ID02774798-50cb-4d84-b90e-b2a958346c3e
Source ID6ed3deae-61d2-4b6a-a0cd-282b4ece3996
Board ID6ed3deae-61d2-4b6a-a0cd-282b4ece3996
Provideradp_workforcenow
Provider Job Key566658
TitleResort Manager
Normalized Title—
Statusactive
Activeyes
Location TextPalm Beach Gardens, FL, US, Palm Beach Gardens, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CityPalm Beach Gardens
Salary Raw—
Salary Min—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=566658&jwId=9202767562433_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=566658&jwId=9202767562433_1
First Seen At2026-05-31 18:35:55Z
Last Seen At2026-06-06 13:07:44Z
Last Checked At2026-06-06 13:07:44Z
Last Changed At2026-06-06 13:07:44Z
Inactive At—
Source Posted At2026-05-19 16:25:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><p data-pasted=\"true\">POSITION OBJECTIVE&nbsp;</p><p>&nbsp;</p><p>The Resort Manager oversees the Front Office, Housekeeping, Spa, Kids Club (Banyan Buddies), Pool, Engineering, and Food &amp; Beverage.&nbsp;</p><p>&nbsp;</p><p>ESSENTIAL JOB FUNCTIONS&nbsp;</p><ul><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Plan and manage the operations of the Resort to achieve high levels of </span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">guest </span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">and </span><span class=\"NormalTextRun SCXW235275890 BCX8\">member </span><span class=\"NormalTextRun SCXW235275890 BCX8\">satisfaction </span><span class=\"NormalTextRun SCXW235275890 BCX8\">through personalized service and prompt issuer</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">&nbsp;s</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">olution, </span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">while&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">meeting/exceeding financial goals.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Maintain a high-</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">level of </span><span class=\"NormalTextRun SCXW235275890 BCX8\">positive and professional approach with associates and guests.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Establish and maintain established revenue strategy and forecasting, while identifying ways to grow Resort revenue, Occupancy, RevPAR, and ADR.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Staying aware of competitor strategies</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Control labor and resort expenditures.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Set performance goals for&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">staff&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">including department managers.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Recruit,&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">train&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">and&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">m</span><span class=\"NormalTextRun SCXW235275890 BCX8\">otivate&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">staff to be&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">optimal&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">in their respective departments&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">and deliver exceptional service</span><span class=\"NormalTextRun SCXW235275890 BCX8\">.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Perform administrative duties including reading</span><span class=\"NormalTextRun SCXW235275890 BCX8\">&nbsp;and writing reports, orally communicating with guests, managers, corporate&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">office</span><span class=\"NormalTextRun SCXW235275890 BCX8\">, local associations, etc. </span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Critically review reports of occupancy, revenues</span><span class=\"NormalTextRun SCXW235275890 BCX8\">.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Make judgments and implement changes to maximize profits.&nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Supervise&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">development of&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">and revision to business&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">plan</span><span class=\"NormalTextRun SCXW235275890 BCX8\">, annual&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">budget and&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">annual and monthly forecasts, etc. </span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Formulate complex reports. Communicate with the public, staff, corporate office and owners.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Meet with, develop and delegate improvement plans for operation and review performance of management team.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">Conduct Performance </span><span class=\"NormalTextRun SCXW235275890 BCX8\">evaluations, resolve problems, provide open </span><span class=\"NormalTextRun SCXW235275890 BCX8\">communication </span><span class=\"NormalTextRun SCXW235275890 BCX8\">and approve discipline and all terminations.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Participate in community affairs and maintain positive public image for PGA National Resort</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Meet with potential and current clients and promote the resort.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Communicate both verbally and in writing to provide clear direction to staff.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel.&nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Greet and maintain rapport with associates and customers.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Appropriately handle&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">associate&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">issues in conjunction with Human Resources following PGA National policies.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Perform any other job-related duties as assigned</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Oversee and respond to all guest feedback including surveys, internal reporting and social media reviews</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Assumes full leadership responsibilities during Managing Director&rsquo;s absence</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Ensure compliance with company policies, health and safety regulations, and local laws.</span></span></li></ul><p>&nbsp;</p><p>REQUIRED SKILLS AND ABILITIES &nbsp;</p><ul><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Must have the ability to communicate in English. Self-starting personality with an even disposition.&nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Maintain a professional appearance and manner at all times.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Communicate well with guests. Must be willing to &ldquo;pitch-in&rdquo; and help co</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">- workers&nbsp;</span><span class=\"NormalTextRun SCXW235275890 BCX8\">with their job duties and be a team player. </span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.&nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Leadership skills to motivate and develop staff and to ensure accomplishment of goals.&nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Able to set priorities, plan, organize, and delegate.&nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Written communication skills to be concise, well organized, complete, and clear.&nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Ability to move throughout premises and visually inspect conditions including bending, stooping and reaching arms overhead.&nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Ability to work effectively under time constraints and deadlines. &nbsp;</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Ability to travel to various sites on and off hotel property and continuously perform essential job functions.</span></span></li><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Ability to work long and flexible hours including holidays and weekends</span></span></li></ul><p>&nbsp;</p><p>FINANCIAL SKILLS&nbsp;</p><p>&nbsp;</p><ul><li>Ability to work with mathematical concepts such as probability and statistical inference.&nbsp;</li><li>Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.</li><li>Ability to apply concepts of basic algebra and geometry.</li><li>Ability to forecast and budget multiple departments, understand and manage a P&amp;L</li><li>Responsible for forecasting and budgeting in ProfitSword and labor management system.</li><li>Familiarity with Agilysys, ProfitSword, Sage, ADP Workforce, Hotel Effectiveness preferred.</li></ul><p>&nbsp;</p><p>REASONING ABILITIES&nbsp;</p><p>&nbsp;</p><ul><li>Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.</li><li>Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.&nbsp;</li><li>Ability to define problems, collect data, establish facts and draw valid conclusions.</li><li>Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.</li><li>Ability to remain calm under pressure and make sound, timely decisions during emergencies or challenging situations; demonstrates adaptability and resourcefulness in resolving unexpected issues</li></ul><p>&nbsp;</p><p>OTHER SKILLS AND ABILITIES&nbsp;</p><p>&nbsp;</p><ul><li><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW235275890 BCX8\"><span class=\"NormalTextRun SCXW235275890 BCX8\">Knowledge of general accounting principles, experience with personal computers</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW235275890 BCX8\">, general </span><span class=\"NormalTextRun SCXW235275890 BCX8\">office equipment.</span></span></li></ul><p>PHYSICAL DEMANDS&nbsp;</p><p>&nbsp;</p><ul><li>Regularly stand, walk, and talk.&nbsp;</li><li>The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone.</li></ul><p>&nbsp;</p><p>QUALIFICATIONS&nbsp;</p><p>&nbsp;</p><ul><li>Bachelor&rsquo;s degree in hospitality management or related field (preferred)</li><li>Minimum 5 years of experience in Resort Leadership Operations in a Luxury Hotel (preferred)</li><li>Strong leadership, communication and problem-solving skills</li><li>Proficiency in property management systems and Microsoft Office Suite</li></ul><p>&nbsp;</p></div></div>\n",
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