Operations Supervisor-(DHS) Casa Hope

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    "description": "<p><strong>Comunilife, Inc</strong>&nbsp;is looking for experienced <strong>Operations Shift Supervisors for it Queens, Casa Hope Sanctuary Services </strong>program. The Operations&nbsp;Shift&nbsp;Supervisor&nbsp;is responsible for&nbsp;managing Resident Assistants and the tour operations during&nbsp;the&nbsp;shift . &nbsp;Each tour will have&nbsp;a&nbsp;operations supervisor, reporting to the Program Director, who will monitor the overall program performance.&nbsp;The Operations Supervisor will oversee food service, housekeeping, room and common areas and interface with Security and hotel staff. &nbsp;Reporting to the Program Director, the Operations supervisor will be&nbsp;be&nbsp;&lsquo;the front line&rsquo; with the Resident Assistants, in supporting clients in the program environment. &nbsp;&nbsp;</p>\r\n\r\n<p><span style=\"font-size:12px;\"><strong>Essential Duties:&nbsp;</strong></span></p>\r\n\r\n<p>&bull;&nbsp;The Operations Supervisor is responsible for ensuring a safe and healthy environment for all clients. &nbsp;To accomplish this, you will work with a team to oversee food service, security, maintenance and client support&nbsp;</p>\r\n\r\n<p>&bull;&nbsp;This position is responsible for the direct supervision of a team of&nbsp;Resident&nbsp;Assistants who are the front line in interacting with clients; providing them with access to their units, food and meal service and coordination with other program staff.&nbsp;</p>\r\n\r\n<p>&bull;&nbsp;Assuring a safe environment is a key role. &nbsp;This is accomplished by working closely with the security team---contracted by&nbsp;Comunilife, who provide front door and floor security. &nbsp; The Operations Supervisor will liaison with security staff, identify any issues, follow-up as needed and report to the Program Director on any security issues that arise.</p>\r\n\r\n<p>&bull;&nbsp;The program is located in a hotel, and the hotel staff is responsible for maintenance and housekeeping. &nbsp;The Operations supervisor will work with the hotel staff to ensure facility and room cleanliness&mdash;conduct routine inspections of rooms and common areas &ndash; direct the Resident Assistants and housekeepers to follow-up&mdash;and report to Program Director on issues that arise.&nbsp;</p>\r\n\r\n<p>&bull;&nbsp;Conduct regular inspections of&nbsp;rooms to identify any maintenance issues and coordinate with the hotel staff on repairs. &nbsp; Resident assistants will submit work tickets for repair, and Operations&nbsp;Supervisor will monitor completion of work, and update reports accordingly.</p>\r\n\r\n<p>&bull;&nbsp;Work closely with the management team; Program Director and Assistant Program Director&nbsp;to ensure smooth program operations, report any issues as they arise,&nbsp;problem solve&nbsp;and communicate with all members of the team.</p>\r\n\r\n<p>&bull;&nbsp;Ensure food service operations are smooth, and that clients are provided with&nbsp;meals at designated times. &nbsp;Ensure that all procedures are followed, and that the Resident Assistants&nbsp;are monitoring food distribution and storage. &nbsp;</p>\r\n",
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