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HomeCompaniesIndigobooksmusicCustomer Experience Representative

Customer Experience Representative

Indigobooksmusic · Victoria, BC, Canada · Active · CAD 18–CAD 18 / hour · SmartRecruiters

Job facts

FieldValue
CompanyIndigobooksmusic
TitleCustomer Experience Representative
Normalized title-
Department / teamCustomer Service
LocationVictoria, BC, Canada
Work model-
Employment typePart Time
SalaryCAD 18–CAD 18 / hour
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from Indigobooksmusic.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Victoria.Open
Department jobsActive postings in Customer Service.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyIndigobooksmusic
Source19188f32-42d4-4db3-bd89-86b81416c6cb
ATS providerSmartRecruiters

Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. WHO WE ARE We love books and all things beautiful We are Canada’s Cultural Department Store Books are our heart and our soul and Great Books are JUST the Beginning… We play by the following rules: We exist to add joy to our customers’ lives each and every time they interact with us and our products Our job is to create joyful moments for our customers We treat each other the way we’d treat a valued friend We inspire each other to do our best work We seek to ignite creativity and innovation every day We give back to the communities in which we operate WHAT YOU’LL DO Engage and inspire our customers on the floor Make meaningful connections Create a warm and welcoming environment in our stores Leverage our product to tell stories Add joy to our customers’ lives Curate specific product collections for each customer you meet Leave a lasting impression WHO YOU ARE Passionate Enthusiastic Curious Humble Giving Driven Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. WELCOME HOME

Full job record

Job IDb6c656243b9a38bfe830e49c573257b2b3d75a5a
Org ID69aa438f-e36a-48fb-ae38-3ce279d09a46
Source ID19188f32-42d4-4db3-bd89-86b81416c6cb
Board ID19188f32-42d4-4db3-bd89-86b81416c6cb
Providersmartrecruiters
Provider Job Key744000129010954
TitleCustomer Experience Representative
Normalized Title
Statusactive
Activeyes
Location TextVictoria, BC, Canada
DepartmentCustomer Service
Team
Employment Typepart_time
Workplace Type
Remote Policy
CountryCanada
RegionBC
CityVictoria
Salary RawCAD 18.25-18.25 hour
Salary Min18.25
Salary Max18.25
Salary CurrencyCAD
Salary Periodhour
Source URLhttps://jobs.smartrecruiters.com/IndigoBooksMusic/744000129010954-customer-experience-representative
Apply URLhttps://jobs.smartrecruiters.com/IndigoBooksMusic/744000129010954-customer-experience-representative?oga=true
First Seen At2026-05-31 17:34:32Z
Last Seen At2026-06-18 10:42:19Z
Last Checked At2026-06-18 10:42:19Z
Last Changed At2026-05-31 17:34:32Z
Inactive At
Source Posted At2026-05-28 17:45:36Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=indigobooksmusic/date=2026-06-18/2026-06-18T10-42-12-103Z-c5387938b9003e6596a237cf73029ce3f0c987de8f55a47d658fba15ef5ed5b7.json
Event Fields
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  "last_changed_at": "2026-05-31T17:34:32.411Z",
  "active_status": "active"
}
Parsed Structured
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  "launch_scope": {
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "CAD"
}
Extensions
{}
Native Structured
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