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Customer Service Representative

82f6e1bb 42d8 44fe 8c48 350b21a3f2f5 9202409250753 2 · Maryland Heights, MO, US, Maryland Heights, MO · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company82f6e1bb 42d8 44fe 8c48 350b21a3f2f5 9202409250753 2
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationMaryland Heights, MO, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-03 / 2026-06-04
Changed / last seen2026-06-05 / 2026-06-05

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Company jobsActive postings from 82f6e1bb 42d8 44fe 8c48 350b21a3f2f5 9202409250753 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Maryland Heights.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company82f6e1bb 42d8 44fe 8c48 350b21a3f2f5 9202409250753 2
Source2367a7f8-32ca-47d1-ae17-a40cb4f80915
ATS providerADP Workforce Now Recruiting

Description

BETTER MOBILITY FOR LIFE Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,450 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia. SAVARIA PATIENT CARE Built from a heritage of brands including Span, Handicare and Silvalea, Savaria Patient Care provides products designed for safe patient handling and positive outcomes. Our research and clinically based product portfolio include therapeutic surfaces for pressure management and positioning, a complete range of innovative ceiling and floor lifts and slings. Savaria Patient Care is a division of Savaria Corporation, a global leader in accessibility. OVERVIEW: The primary purpose and function of this position is to support Handicare’s customer base, outside sales representatives and senior management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Enter, modify and expedite customer orders. Respond to customer inquiries regarding existing orders. Ensure the client’s requests are handled to completion. Field incoming customer calls regarding product details. Provide technical customer assistance on product troubleshooting/repair. Handle incoming (walk-in) customer requests. Demonstrate products. Prepare and issue quotations for customers, dealers and field-based sales representatives. Communicate any product/promotional updates to customers. Provide product support and education to existing dealers. Provide product support and help institute Handicare USA policies to both inside and outside sales representatives. Respond to sales reps on status of current orders. Generate and qualify leads. Provide telemarketing support on specific territory marketing initiatives. Fulfill requests for literature from dealers, sales reps and customers. Maintain and expand current customer database. As required, attend local trade shows and/or conferences. Execute direct mail/email campaigns; provide follow-up. Provide input to Handicare USA Management to assist with on-going product development. Assist in the development of marketing plans and general corporate communications (brochures, internet site, etc.). Additional duties as requested or required. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. COMPETENCIES: Manages difficult or emotional customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service. Responds to requests for service and assistance. Listens to others without interrupting. Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Writes clearly and informatively. Able to read and interpret written information. Demonstrate knowledge of company products, their application, use, features, benefits etc. Works with integrity and ethically. Is consistently at work and on time. Treats others with respect and consideration, regardless of their status or position Follows through on commitments Demonstrates accuracy and thoroughness Meets productivity standards LANGUAGE SKILLS: Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Ability to write reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. EDUCATION, EXPERIENCE & TRAINING: Bachelor’s Degree (B.A. / B.S.) from a four-year college or university; 2 years related experience in marketing, sales support & customer service; or equivalent combination of education and experience. COMPUTER SKILLS: Proficiency in Microsoft Word, Excel, PowerPoint and Outlook is required. Proficiency in Multiflex ERP, Microsoft Dynamics or other ERP systems preferred. PHYSICAL DEMANDS: The employee may occasionally stand, walk, stoop, kneel or crouch during shift. Employee will be required to regularly sit, use hand to finger, handle, feel and reach with hands and arms. Employee must be able to occasionally lift and or move up to 25 lbs. WORK ENVIRONMENT: This position works in an environment with moderate noise levels. TRAVEL: No travel is required Savaria provides equal employment opportunities and consideration to all qualified employees and applicants, including disabled individuals and veterans. #savariapatientcare

Full job record

Job IDb6b96f16a4b5ba7d3716adb8ad15398cb227c9df
Org ID4a6134f6-f788-4e44-b1d9-753c6b18901a
Source ID2367a7f8-32ca-47d1-ae17-a40cb4f80915
Board ID2367a7f8-32ca-47d1-ae17-a40cb4f80915
Provideradp_workforcenow
Provider Job Key594523
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextMaryland Heights, MO, US, Maryland Heights, MO
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMO
CityMaryland Heights
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=82f6e1bb-42d8-44fe-8c48-350b21a3f2f5&ccId=9202409250753_2&lang=en_US&type=JS&jobId=594523&jwId=9204885061905_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=82f6e1bb-42d8-44fe-8c48-350b21a3f2f5&ccId=9202409250753_2&lang=en_US&type=JS&jobId=594523&jwId=9204885061905_1
First Seen At2026-06-04 09:31:53Z
Last Seen At2026-06-05 03:03:38Z
Last Checked At2026-06-05 03:03:38Z
Last Changed At2026-06-05 03:03:38Z
Inactive At—
Source Posted At2026-06-03 12:33:00Z
Source Updated At—
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Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;' id=\"isPasted\"><strong><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: black;\">BETTER MOBILITY FOR LIFE</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. &nbsp;Savaria employs 2,450 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-size: 14px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>SAVARIA PATIENT CARE</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">Built from a heritage of brands including Span, Handicare and Silvalea, Savaria Patient Care provides products designed for safe patient handling and positive outcomes. Our research and clinically based product portfolio include therapeutic surfaces for pressure management and positioning, a complete range of innovative ceiling and floor lifts and slings. Savaria Patient Care is a division of Savaria Corporation, a global leader in accessibility.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;line-height:normal;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;line-height:normal;' id=\"isPasted\"><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>OVERVIEW:</strong>&nbsp; The primary purpose and function of this position is to support Handicare&rsquo;s customer base, outside sales representatives and senior management.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;line-height:normal;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;line-height:normal;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Enter, modify and expedite customer orders.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Respond to customer inquiries regarding existing orders.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Ensure the client&rsquo;s requests are handled to completion.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Field incoming customer calls regarding product details.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Provide technical customer assistance on product troubleshooting/repair.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Handle incoming (walk-in) customer requests. &nbsp;Demonstrate products.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Prepare and issue quotations for customers, dealers and field-based sales representatives.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Communicate any product/promotional updates to customers.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Provide product support and education to existing dealers.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Provide product support and help institute Handicare USA policies to both inside and outside sales representatives.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Respond to sales reps on status of current orders.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Generate and qualify leads.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Provide telemarketing support on specific territory marketing initiatives.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Fulfill requests for literature from dealers, sales reps and customers.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Maintain and expand current customer database.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">As required, attend local trade shows and/or conferences.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Execute direct mail/email campaigns; provide follow-up.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Provide input to Handicare USA Management to assist with on-going product development.&nbsp;</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Assist in the development of marketing plans and general corporate communications (brochures, internet site, etc.).</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Additional duties as requested or required.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>SUPERVISORY RESPONSIBILITIES:</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif;\">This position has no supervisory responsibilities.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>COMPETENCIES:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Manages difficult or emotional customer situations.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Responds promptly to customer needs.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Solicits customer feedback to improve service.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Responds to requests for service and assistance.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Listens to others without interrupting.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Speaks clearly and persuasively in positive or negative situations.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Listens and gets clarification.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Responds well to questions.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Writes clearly and informatively.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Able to read and interpret written information.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Demonstrate knowledge of company products, their application, use, features, benefits etc.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Works with integrity and ethically.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Is consistently at work and on time.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Treats others with respect and consideration, regardless of their status or position</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Follows through on commitments</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Demonstrates accuracy and thoroughness</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Meets productivity standards</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>LANGUAGE SKILLS:</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif;\">Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. &nbsp; Ability to write reports and correspondence. &nbsp;Ability to speak effectively before groups of customers or employees of the organization.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>EDUCATION, EXPERIENCE &amp; TRAINING:</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif;\">Bachelor&rsquo;s Degree (B.A. / B.S.) from a four-year college or university; 2 years related experience in marketing, sales support &amp; customer service; or equivalent combination of education and experience.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>COMPUTER SKILLS:</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif;\">Proficiency in Microsoft Word, Excel, PowerPoint and Outlook is required. &nbsp;Proficiency in Multiflex ERP, Microsoft Dynamics or other ERP systems preferred.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>PHYSICAL DEMANDS:&nbsp;</strong>&nbsp;</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif;\">The employee may occasionally stand, walk, stoop, kneel or crouch during shift. &nbsp; Employee will be required to regularly sit, use hand to finger, handle, feel and reach with hands and arms. &nbsp; Employee must be able to occasionally lift and or move up to 25 lbs.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>WORK ENVIRONMENT:</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif;\">This position works in an environment with moderate noise levels.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong><strong>TRAVEL:</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif;\">No travel is required</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">Savaria provides equal employment opportunities and consideration to all qualified employees and applicants, including disabled individuals and veterans.&nbsp;</span></p><p><span style=\"font-size: 14px; font-family: verdana, sans-serif;\" id=\"isPasted\">#savariapatientcare</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;text-align:center;line-height:normal;' id=\"isPasted\"><br></p></div></div></div></div></div></div></div>\n",
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