People & Culture Operation Lead

{
  "content_hash": "d8c7fc9d520fa73b08cc4ebb566155bbd964ac826c9dca05544da6fa39380a67",
  "source_hash": "375675cc45dba7baefc3be6c58908dc1090015bb560b03442afbb310b0223c60",
  "last_changed_at": "2026-06-01T12:02:47.830Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Cairo, Cairo, 11511, Egypt",
    "city": "Cairo",
    "region": "Cairo",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-05-30T07:10:43.019Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Cairo, Cairo, 11511, Egypt",
      "city": "Cairo",
      "region": "Cairo",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "211",
    "isRemote": null,
    "location": {
      "city": "Cairo",
      "state": "Cairo"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18746",
    "locationType": "0",
    "jobOpeningName": "People & Culture Operation Lead",
    "departmentLabel": "People & Culture",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Cairo",
      "state": "Cairo",
      "postalCode": "11511",
      "addressCountry": "Egypt"
    },
    "datePosted": "2026-04-26",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">About Taager</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Taager is on a mission to democratize e-commerce by empowering entrepreneurs to start, run, and scale their businesses with zero inventory risk. We are building the infrastructure for social commerce, connecting manufacturers with a new generation of merchants. We believe in data-driven logistics, operational excellence, and putting our merchants first.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Role Summary:</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">You will be responsible for the end-to-end employee experience for our agents and warehouse staff, ensuring that our high-volume environment runs smoothly, legally, and ethically. </span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">This is a high-impact role that bridges the gap between <span style=\"font-weight: bold\">strategic HR compliance</span> and <span style=\"font-weight: bold\">boots-on-the-ground operational excellence</span>. You will manage the delicate balance of labor law adherence, vendor accountability, and culture-building, ensuring that every worker—whether direct-hire or outsourced—feels part of the \"one team\" mission.<br><br></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What will you do</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">:</span><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><br></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Operational Lifecycle Management:</span> Own the full employee journey from seamless onboarding to structured offboarding, ensuring all site practices strictly adhere to <span style=\"font-weight: bold\">Egyptian Labor Law</span> and internal policies.<br><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Performance &amp; Discipline:</span> Partner directly with Shift Leads and Floor Managers to oversee attendance, KPI tracking, and disciplinary actions with total consistency and fairness.<br><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Vendor &amp; SLA Accountability:</span> Act as the primary gatekeeper for outsourcing agencies. You will hold partners to strict <span style=\"font-weight: bold\">SLAs</span>, manage business escalations (such as mass absenteeism), and lead business reviews to optimize labor supply and quality.<br><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Conflict Resolution &amp; Culture:</span> Serve as the first point of contact for frontline grievances. You will mediate disputes between internal supervisors and outsourced personnel, fostering an \"open-door\" culture that prioritizes transparency and unity.<br><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Strategic Mediation:</span> Conduct thorough investigations into misconduct or performance gaps, transforming escalations into actionable improvements for the site.<br></span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><br></span></li>\n</ul>\n<p><span style=\"font-size: 13.3333px\">Required Experience</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Experience:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"><span> </span>5:7 of years of experience in an HR or Personnel management role, with significant experience supporting high-volume, performance-driven teams like sales or operations.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Education:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"><span> </span>Bachelor's degree in Business Adminstration, Law, Human Resources, Business Administration, or a related field.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Skills:</span>\n<ul>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Fluency in both Arabic and English (written and spoken).</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Strong knowledge and proven practice of Egyptian labor law.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Exceptional communication and conflict resolution skills.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Proven ability to manage recruitment cycles efficiently.</span></li>\n</ul>\n</li>\n</ul>",
    "compensation": null,
    "departmentId": "18746",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "People & Culture Operation Lead",
    "departmentLabel": "People & Culture",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://taager.bamboohr.com/careers/211",
    "employmentStatusLabel": "Full-Time"
  }
}