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HomeCompaniesCE8572F30BA8C10301925ED7102C1BB5E-Commerce Coordinator (60766)

E-Commerce Coordinator (60766)

CE8572F30BA8C10301925ED7102C1BB5 · Brookfield - Brookfield, MO 64628; 731 S Brunswick St, Brookfield, MO, 64628, USA · Active · Paycom ATS

Job facts

FieldValue
CompanyCE8572F30BA8C10301925ED7102C1BB5
TitleE-Commerce Coordinator (60766)
Normalized title-
Department / team-
LocationBrookfield, MO, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from CE8572F30BA8C10301925ED7102C1BB5.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Paycom ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Brookfield.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCE8572F30BA8C10301925ED7102C1BB5
Sourceedd795b5-fd8a-4e61-8713-6c5b6a7dce25
ATS providerPaycom ATS

Description

Description JOB PURPOSE AND REPORT STRUCTURE: Under the direction of the Customer Service Supervisor, the Customer Service Assistant supports order processing, customer communication, and issue resolution across multiple channels including phone, email, and online platforms. This role assists with order tracking, account maintenance, and troubleshooting customer concerns while maintaining a high level of professionalism and efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Respond to customer inquiries via phone, email, and messaging platforms regarding order status, shipping, pricing, account setup, and general assistance. - Assist customers with online ordering, password resets, and account navigation. - Process orders, returns, and change requests accurately in company systems. - Document all customer interactions and resolutions in the tracking system. - Investigate and resolve customer complaints or escalate to higher support when necessary. - Coordinate with internal departments (Production, Billing, IT, Shipping) to resolve customer needs efficiently. - Monitor open cases and follow up to ensure timely resolution. - Assist with maintaining online sales platforms and updating product listings when assigned. - Perform general administrative tasks such as reporting, file maintenance, and customer record updates. - Other duties as assigned. QUALIFICATIONS: - Strong verbal and written communication skills. - Ability to handle a fast-paced environment and manage multiple tasks simultaneously. - Customer-focused mindset with strong problem-solving skills. - Proficiency with Microsoft Office and ability to quickly learn internal systems. - Prior customer service or call center experience preferred. EDUCATION and/or EXPERIENCE: - High School Diploma or equivalent required. - One (1) year of customer service, call center, or order support experience preferred. PHYSICAL DEMANDS: - Must be able to sit or stand for extended periods while using a computer and phone. - May be required to lift or move materials up to 10 lbs. WORK ENVIRONMENT: - Office or call center environment. - May require occasional extended hours to meet deadlines.

Full job record

Job IDb6aff8f3264cdbd61e57cd001895e9a79bc37483
Org IDa6522f33-293f-47d9-af2d-2a3722c0eb02
Source IDedd795b5-fd8a-4e61-8713-6c5b6a7dce25
Board IDedd795b5-fd8a-4e61-8713-6c5b6a7dce25
Providerpaycom
Provider Job Key341586
TitleE-Commerce Coordinator (60766)
Normalized Title
Statusactive
Activeyes
Location TextBrookfield - Brookfield, MO 64628; 731 S Brunswick St, Brookfield, MO, 64628, USA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionMO
CityBrookfield
Salary RawDescription JOB PURPOSE AND REPORT STRUCTURE: Under the direction of the Customer Service Supervisor, the Customer Service Assistant supports order processing, customer communication, and issue resolution across multiple channels including phone, email, and online platforms. This role assists with order tracking, account maintenance, and troubleshooting customer concerns while maintaining a high level of professionalism and efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Respond to customer inquiries via phone, email, and messaging platforms regarding order status, shipping, pricing, account setup, and general assistance. - Assist customers with online ordering, password resets, and account navigation. - Process orders, returns, and change requests accurately in company systems. - Document all customer interactions and resolutions in the tracking system. - Investigate and resolve customer complaints or escalate to higher support when necessary. - Coordinate with internal departments (Production, Billing, IT, Shipping) to resolve customer needs efficiently. - Monitor open cases and follow up to ensure timely resolution. - Assist with maintaining online sales platforms and updating product listings when assigned. - Perform general administrative tasks such as reporting, file maintenance, and customer record updates. - Other duties as assigned. QUALIFICATIONS: - Strong verbal and written communication skills. - Ability to handle a fast-paced environment and manage multiple tasks simultaneously. - Customer-focused mindset with strong problem-solving skills. - Proficiency with Microsoft Office and ability to quickly learn internal systems. - Prior customer service or call center experience preferred. EDUCATION and/or EXPERIENCE: - High School Diploma or equivalent required. - One (1) year of customer service, call center, or order support experience preferred. PHYSICAL DEMANDS: - Must be able to sit or stand for extended periods while using a computer and phone. - May be required to lift or move materials up to 10 lbs. WORK ENVIRONMENT: - Office or call center environment. - May require occasional extended hours to meet deadlines.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=341586&clientkey=CE8572F30BA8C10301925ED7102C1BB5
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=341586&clientkey=CE8572F30BA8C10301925ED7102C1BB5
First Seen At2026-05-31 19:07:59Z
Last Seen At2026-06-06 09:59:14Z
Last Checked At2026-06-06 09:59:14Z
Last Changed At2026-05-31 19:07:59Z
Inactive At
Source Posted At2026-05-28 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=CE8572F30BA8C10301925ED7102C1BB5/date=2026-06-06/2026-06-06T09-59-12-449Z-4ae559064438e0d6e4217effa68f8a3ff622635fbfe81969b92e659155967463.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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