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Customer Service Technician

A6313cb6 5a80 4c96 Bd78 184098a0da09 19000101 000001 · Liberty Pumps, Bergen, NY, US, Bergen, NY · Deleted · $24–$28 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyA6313cb6 5a80 4c96 Bd78 184098a0da09 19000101 000001
TitleCustomer Service Technician
Normalized title-
Department / team-
LocationLiberty Pumps, NY, United States
Work model-
Employment typeFull Time
Salary$24–$28 / hour
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-16 / 2026-05-31
Changed / last seen2026-06-08 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from A6313cb6 5a80 4c96 Bd78 184098a0da09 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Liberty Pumps.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyA6313cb6 5a80 4c96 Bd78 184098a0da09 19000101 000001
Source90b0a762-081d-4c98-94fa-7726c1979449
ATS providerADP Workforce Now Recruiting

Description

Summary of the position This position will perform a wide range of customer service activities, with an emphasis on the more technical areas, in order to support Liberty Pumps customers or users. Such activities will include fielding and handling technical questions, preparing quotations, and trouble-shooting pump and pump accessories. Essential Responsibilities Become familiar with Liberty Pumps product line (pumps, controls, accessories) and provide technical support to Liberty Pumps customers and end-users. Receive and answer phone calls pertaining to technical questions on Liberty Pumps products. Receive and answer emails pertaining to technical questions on Liberty Pumps products. Research required information using available resources in order to deliver service and support to customers and end-users. Follow up with customers by email or phone when necessary. Become familiar with the Technical Customer Service Department processes for troubleshooting, preparation and distribution of quotations. Prepare and distribute quotations for standard product and custom products to Liberty Pumps customers. Become familiar with the Liberty Pumps Quality statement. Develop and maintain an open, professional working relationship with all internal Liberty Pumps departments and individuals. Work with a team of technicians to distribute and complete all customer requests and inquiries in a timely manner. Logging and keeping records of specified customer calls or complaints to assist Engineering/Quality Departments with product improvement. Develop and maintain an open, professional working relationship with necessary Liberty Pumps partners, vendors, and customers. You will be expected to operate according to ISO 9001 requirements. Held responsible and accountable to follow safety guidelines, maintain a clean and organized work area and use good safety judgement. Expected to report all unsafe activities and conditions to Supervisor and/or Safety & Occupational Health Specialist. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualification and Education Requirements Minimum of a two-year engineering degree in Electrical, Mechanical, or related area; or minimum two years of equivalent work experience. Computer literate in common word processing, spreadsheet, email and other Windows-based PC programs necessary to perform customer service tasks. Strong communication skills and ability to answer phone calls, read and write emails. Experience/skills/abilities Ability to trouble-shoot pumps and electrical control panels. Read and understand graphs and pump curves. Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, proportions, and trigonometry to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. Handle multiple projects simultaneously. Self-motivated, capable of taking direction as well as working with minimal supervision. Physical requirements Moderate physical activity performing somewhat strenuous daily activities of a primarily production/technical nature. Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Close vision (clear vision at 20 inches or less). Color vision (ability to identify and distinguish colors). Working Conditions Well-lighted, heated and/or air-conditioned indoor office/production setting with adequate ventilation. Moderate noise level. Additional Notes Employment is contingent upon successful completion of a physical and drug test. Equal Opportunity Employer/ Protected Veterans/Individuals with Disabilities

Full job record

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Org ID71f0b311-115e-43e7-b66d-77a83c3c7f19
Source ID90b0a762-081d-4c98-94fa-7726c1979449
Board ID90b0a762-081d-4c98-94fa-7726c1979449
Provideradp_workforcenow
Provider Job Key584629
TitleCustomer Service Technician
Normalized Title—
Statusdeleted
Activeno
Location TextLiberty Pumps, Bergen, NY, US, Bergen, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityLiberty Pumps
Salary Raw24 To 28 (USD) Hourly
Salary Min24
Salary Max28
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:43:18Z
Last Seen At2026-06-06 22:42:13Z
Last Checked At2026-06-08 12:33:18Z
Last Changed At2026-06-08 12:33:18Z
Inactive At2026-06-08 12:33:18Z
Source Posted At2026-04-16 19:58:00Z
Source Updated At—
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Event Fields
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Extensions
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Computer literate in common word processing, spreadsheet, email and other Windows-based PC programs necessary to perform customer service tasks. &nbsp; Strong communication skills and ability to answer phone calls, read and write emails.</span></h1><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:19px;font-weight:normal;\">Experience/skills/abilities</span></h1><ul style=\"list-style-type: disc;\"><li><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;font-size:15px;color:black;\">Ability to trouble-shoot pumps and electrical control panels. Read and understand graphs and pump curves.&nbsp;</span></h1></li><li><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;font-size:15px;color:black;\">Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</span></h1></li><li><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;font-size:15px;color:black;\">&nbsp;Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. &nbsp;</span></h1></li><li><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;font-size:15px;color:black;\">Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, proportions, and trigonometry to practical situations. &nbsp;</span></h1></li><li><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;font-size:15px;color:black;\">Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. &nbsp;</span></h1></li><li><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;font-size:15px;color:black;\">Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. &nbsp;</span></h1></li><li><span style='font-family:\"Times New Roman\";font-size:15px;color:black;'>Handle multiple projects simultaneously. &nbsp;Self-motivated, capable of taking direction as well as working with minimal supervision.</span></li></ul><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:19px;font-weight:normal;\">Physical requirements</span></h1><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Moderate physical activity performing somewhat strenuous daily activities of a primarily production/technical nature. &nbsp;Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. &nbsp;Close vision (clear vision at 20 inches or less). &nbsp;Color vision (ability to identify and distinguish colors).</span></li></ul></div><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:19px;font-weight:normal;\">Working Conditions</span></h1><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Arial;font-size:15px;color:black;\">Well-lighted, heated and/or air-conditioned indoor office/production setting with adequate ventilation. Moderate noise level.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:16px;font-family:Arial;color:black;\">&nbsp;</span></p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'><span style='font-size:19px;font-family:\"Times New Roman\";'>Additional Notes</span></p><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Arial;font-size:16px;color:black;\">Employment is contingent upon successful completion of a physical and drug test. &nbsp;</span></li></ul></div><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><em><span style=\"font-size:15px;\">&nbsp;</span></em></p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;text-align:center;'><em><span style=\"font-size:15px;\">&nbsp;</span></em></p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;text-align:center;'><em><span style=\"font-size:15px;\">Equal Opportunity Employer/ Protected Veterans/Individuals with Disabilities</span></em></p></div></div></div></div>\n",
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    "requisitionTitle": "Customer Service Technician",
    "clientRequisitionID": "1057",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
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          "countrySubdivisionLevel1": {
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        "nameCode": {
          "shortName": "Liberty Pumps, Bergen, NY, US"
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    "screeningRequirements": [],
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  "detail_meta": {
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}
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