Front Desk Agent - Best Western Valemount

{
  "content_hash": "e6b3bd5d51dd8935ae4fa74ea462abfdf84053e7c60b6761663adf85ff3c4f84",
  "source_hash": "65839a9aec193f5be57d2d7f60ab69f02de4ff835bddc3248778650fb51718da",
  "last_changed_at": "2026-06-03T10:30:12.734Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Best Western Plus Inn and Suites, Valemount, British Columbia, V0E 2Z0, Canada",
    "city": "Best Western Plus Inn and Suites",
    "region": null,
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-01T12:07:24.812Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Best Western Plus Inn and Suites, Valemount, British Columbia, V0E 2Z0, Canada",
      "city": "Best Western Plus Inn and Suites",
      "region": null,
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "123",
    "isRemote": null,
    "location": {
      "city": "Best Western Plus Inn and Suites, Valemount",
      "state": "British Columbia"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18677",
    "locationType": "0",
    "jobOpeningName": "Front Desk Agent - Best Western Valemount",
    "departmentLabel": "Front Desk",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Best Western Plus Inn and Suites, Valemount",
      "state": "British Columbia",
      "postalCode": "V0E 2Z0",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-04-24",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<ul>\n<li><span style=\"color: #2d2d2d; font-size: 16px\">Sorry. No LMIA available</span></li>\n<li><span style=\"color: #2d2d2d; font-size: 16px\">affordable shared housing available</span></li>\n<li><span style=\"color: #2d2d2d; font-size: 16px\">health benefits</span></li>\n<li><span style=\"color: #2d2d2d; font-size: 16px\">staff events and activities</span></li>\n<li><span style=\"color: #2d2d2d; font-size: 16px\">summer bonus </span></li>\n</ul>\n<p><br></p>\n<p><span><span>The </span></span><span style=\"font-weight: bold\"><span><span>Best Western </span><span>Plus </span><span>Valemount</span></span></span><span><span> </span></span><span style=\"font-weight: bold\"><span><span>Inn and</span><span> Suites</span></span></span><span><span> </span><span>is a friendly, family‑owned hotel offering a professional, welcoming workplace where team members are supported and encouraged to grow. If you enjoy meeting people, take pride in great service, and love mountain living, this could be the perfect opportunity for you.</span></span><span> </span></p>\n<p><span><br></span></p>\n<p><span><span>Nestled between </span><span>mountain ranges in the </span></span><span style=\"font-weight: bold\"><span><span>beautiful Robson Valley</span></span></span><span><span>, </span><span>Valemount</span><span> is a vibrant but small</span><br><span> community known for outdoor adventure, stunning scenery, and a relaxed lifestyle. From hiking, biking, and snow sports to wildlife viewing and community events, </span><span>Valemount</span><span> has a lot to offer if these are your interests.</span><span> </span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span><span>To learn more about our property, location, and s</span><span>ervices available in the community</span><span>, visit:</span></span></span><span> </span><a href=\"https://www.valemount.jobs/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: bold\"><span><span>www.valemount.jobs</span></span></span></a><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\"><span><span>Job Summary</span></span></span><span> </span></span></p>\n<p><span><span>As a </span></span><span style=\"font-weight: bold\"><span><span>Front Desk Agent / Night Auditor</span></span></span><span><span>, you will primarily </span><span>work </span></span><span style=\"font-weight: bold\"><span><span>day</span><span> shifts</span></span></span><span><span>, with some </span></span><span style=\"font-weight: bold\"><span><span>overnight shifts</span></span></span><span><span> included. </span><span>You’ll</span><span> provide warm, professional guest service while ensuring </span><span>accurate</span><span> financial reconciliation during night audit shifts. Reporting to the Front Desk Manager, </span><span>you’ll</span><span> work both independently and as part of a supportive team</span><span> interacting with other departments on a regular basis</span><span>.</span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Key Responsibilities</span></span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Front Desk Duties (Day / Evening Shifts)</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Welcome guests with a friendly, professional attitude</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Perform check‑ins and check‑outs; issue room keys and explain hotel amenities</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Manage reservations (phone, online, and walk‑in)</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Provide concierge services, recommend local attractions, and arrange bookings</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Process payments, cash/credit transactions, and guest folios</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Answer phones, resolve minor guest concerns, and coordinate with housekeeping</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain a clean, organized front desk area</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Complete shift‑end cash summaries</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Night Auditor Duties (11:00 pm – 7:00 am)</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Provide excellent service to late‑arriving and </span><span>departing</span><span> guests</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Process reservations and telephone inquiries</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Accurately post room charges, taxes, and folios</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Verify, balance, and reconcile daily financial accounts</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Run end‑of‑day audit and prepare financial reports</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Conduct security walk‑arounds and ensure guest and building safety</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain a clean work area and perform light public‑area tasks during quiet periods</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Follow all Occupational Health &amp; Safety policies</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Qualifications &amp; Skills</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Previous</span><span> hospitality or guest service experience is an asset</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Strong English communication and problem‑solving skills</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Excellent attention to detail and accuracy (especially for audit work)</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Basic computer skills (hotel system experience an asset; training provided)</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Self‑motivated and comfortable working independently during night shifts</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Team‑oriented, professional appearance, and positive attitude</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Criminal Record Check </span><span>required</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Our Values</span></span></span><span> :  </span><span style=\"font-weight: bold\"><span><span>Love it • Own it • Share it • Solve it • Laugh</span></span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Working Conditions</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Standing and being on your feet for </span></span><span style=\"font-weight: bold\"><span><span>4–8 hours per shift</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Occasional interaction with difficult guests or unexpected situations</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Fast‑paced, sometimes high‑stress environment</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Shift work including evenings, nights, weekends, and holidays</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>If </span><span>you’re</span><span> passionate about hospitality and excited to deliver exceptional guest experiences in a breathtaking mountain community, </span><span>we’d</span><span> love to hear from you. Apply today and start your adventure in </span><span>Valemount</span><span>!</span></span></span><span><span> </span></span><span> <br><br></span></p>\n<p>#BWV</p>",
    "compensation": "$19.00 - $21.50 / hour",
    "departmentId": "18677",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Front Desk Agent - Best Western Valemount",
    "departmentLabel": "Front Desk",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://vantagehotels.bamboohr.com/careers/123",
    "employmentStatusLabel": "Full-Time"
  }
}