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SIU Field Investigator II - S. CA

Caret Holdings, Inc. · Los Angeles, CA, United States · Remote · Active · $78,800–$98,500 / year · Rippling ATS

Job facts

FieldValue
CompanyCaret Holdings, Inc.
TitleSIU Field Investigator II - S. CA
Normalized title-
Department / teamClaims
LocationLos Angeles, CA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$78,800–$98,500 / year
Statusactive
ATS providerRippling ATS
Posted / first seen2026-05-27 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Caret Holdings, Inc..Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Los Angeles.Open
Department jobsActive postings in Claims.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCaret Holdings, Inc.
Source71cf69f9-271e-48fd-bac9-97d57a11d075
ATS providerRippling ATS

Description

company Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world. role The Opportunity We are looking for a SIU Field Investigator II. In this role, you will play a critical role in driving the values on which our company was founded. As is the case with everyone we hire, this position will challenge you and push your critical thinking, creativity, and communication skills to help us solve complex problems. We’re looking for an investigator who integrates well with our claims culture. Our perfect candidate understands the auto claims fraud landscape with experience conducting investigations in the field , is financially savvy, articulates both sides of an issue with clarity, digests complex information quickly and accurately, and is comfortable making decisions. This role is vital to our claims team’s success. Salary Range : $78,800 - $98,500 Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US. How You Will Make an Impact Conduct field investigations involving claims suspected of fraud, including complex investigations involving multiple claims, organized fraudulent activity, staged accidents, and provider-related fraud Perform in-person investigative activities including scene investigations, neighborhood canvasses, witness interviews, recorded statements, accident-site documentation, and surveillance operations Identify, document, preserve, and report investigative findings through detailed written reports, photographs, video evidence, diagrams, and other supporting materials Investigate claims involving potential misrepresentation through examination of physical evidence, vehicle inspections, social media research, public records, and coordination with internal and external partners Coordinate forensic inspections and investigative efforts with vendors, law enforcement, legal counsel, and other stakeholders Conduct and support Examinations Under Oath (EUOs), including gathering supporting documentation and investigative materials Occasionally testify in court proceedings, depositions, arbitration hearings, or remotely, and complete sworn affidavits as needed Serve as a field resource for Claims and SIU staff regarding fraud indicators, investigative strategy, and evidence development Proactively identify questionable claims and emerging fraud trends through field observations and investigative activity Maintain timely and accurate case documentation while managing a high-volume investigative caseload across assigned territories Engage in ongoing learning opportunities related to fraud trends, investigative techniques, court decisions, and applicable state regulations Provide input into continuous improvement of SIU investigative processes, best practices, and field operations Interact and communicate effectively with customers, witnesses, vendors, attorneys, law enforcement, peers, and leadership while maintaining professionalism and empathy Mentor and assist less experienced investigators by sharing investigative techniques, field practices, and fraud detection strategies What You Will Need to Succeed Minimum of 3 years of experience conducting insurance fraud investigations, with significant field investigation experience preferred Experience handling automobile injury, property damage, staged accident, and/or organized fraud investigations preferred Demonstrated experience conducting surveillance, scene investigations, witness interviews, and evidence collection Strong understanding and application of laws, statutes, regulations, and compliance requirements related to fraud investigations and field operations Ability to independently manage investigations, prioritize assignments, and make sound investigative decisions in the field Experience conducting or supporting Examinations Under Oath with minimal direction Strong written and verbal communication skills, including preparation of detailed investigative reports and courtroom testimony Understanding of telematics data, location services, Event Data Recorder (EDR) analysis, and other vehicle forensic technologies preferred Fraud Claim Law Specialist (FCLS), Certified Fraud Examiner (CFE), CPCU, or other fraud-related certifications preferred High degree of professionalism, discretion, and sound judgment while remaining empathetic and customer-focused Ability and willingness to travel regularly within assigned territory, including occasional overnight travel as needed, and utilize vehicle as a workstation Valid driver’s license with acceptable driving record required As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through. Please see our Privacy Notice available HERE for more information on how we process your personal data. Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact [email protected]

Full job record

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Org ID1ffc0c5b-007d-44a0-9ead-68fdbfa31142
Source ID71cf69f9-271e-48fd-bac9-97d57a11d075
Board ID71cf69f9-271e-48fd-bac9-97d57a11d075
Providerrippling
Provider Job Key1840cfe8-f391-4609-87c7-2cbac036dd83
TitleSIU Field Investigator II - S. CA
Normalized Title—
Statusactive
Activeyes
Location TextLos Angeles, CA, United States
DepartmentClaims
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionCA
CityLos Angeles
Salary RawSalary Range : $78,800 - $98,500 Root is a “work where it works best” company
Salary Min78,800
Salary Max98,500
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/joinroot/jobs/1840cfe8-f391-4609-87c7-2cbac036dd83
Apply URLhttps://ats.rippling.com/joinroot/jobs/1840cfe8-f391-4609-87c7-2cbac036dd83
First Seen At2026-05-29 07:16:19Z
Last Seen At2026-06-06 08:44:19Z
Last Checked At2026-06-06 08:44:19Z
Last Changed At2026-06-06 08:44:19Z
Inactive At—
Source Posted At2026-05-27 14:02:14Z
Source Updated At—
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">The Opportunity</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">We are looking for a SIU Field Investigator II. In this role, you will play a critical role in driving the values on which our company was founded. As is the case with everyone we hire, this position will challenge you and push your critical thinking, creativity, and communication skills to help us solve complex problems. We’re looking for an investigator who integrates well with our claims culture.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Our perfect candidate understands the auto claims fraud landscape with experience conducting investigations in the field , is financially savvy, articulates both sides of an issue with clarity, digests complex information quickly and accurately, and is comfortable making decisions. This role is vital to our claims team’s success.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Salary Range</strong></b><span style=\"white-space:pre-wrap;\">: &nbsp;$78,800 - $98,500</span><br><br><span style=\"white-space:pre-wrap;\">Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">How You Will Make an Impact</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Conduct field investigations involving claims suspected of fraud, including complex investigations involving multiple claims, organized fraudulent activity, staged accidents, and provider-related fraud</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Perform in-person investigative activities including scene investigations, neighborhood canvasses, witness interviews, recorded statements, accident-site documentation, and surveillance operations</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Identify, document, preserve, and report investigative findings through detailed written reports, photographs, video evidence, diagrams, and other supporting materials</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Investigate claims involving potential misrepresentation through examination of physical evidence, vehicle inspections, social media research, public records, and coordination with internal and external partners</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Coordinate forensic inspections and investigative efforts with vendors, law enforcement, legal counsel, and other stakeholders</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Conduct and support Examinations Under Oath (EUOs), including gathering supporting documentation and investigative materials</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Occasionally testify in court proceedings, depositions, arbitration hearings, or remotely, and complete sworn affidavits as needed</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Serve as a field resource for Claims and SIU staff regarding fraud indicators, investigative strategy, and evidence development</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Proactively identify questionable claims and emerging fraud trends through field observations and investigative activity</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Maintain timely and accurate case documentation while managing a high-volume investigative caseload across assigned territories</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Engage in ongoing learning opportunities related to fraud trends, investigative techniques, court decisions, and applicable state regulations</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Provide input into continuous improvement of SIU investigative processes, best practices, and field operations</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Interact and communicate effectively with customers, witnesses, vendors, attorneys, law enforcement, peers, and leadership while maintaining professionalism and empathy</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Mentor and assist less experienced investigators by sharing investigative techniques, field practices, and fraud detection strategies</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br><b><strong style=\"white-space:pre-wrap;\">What You Will Need to Succeed</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Minimum of 3 years of experience conducting insurance fraud investigations, with significant field investigation experience preferred</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience handling automobile injury, property damage, staged accident, and/or organized fraud investigations preferred</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Demonstrated experience conducting surveillance, scene investigations, witness interviews, and evidence collection</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strong understanding and application of laws, statutes, regulations, and compliance requirements related to fraud investigations and field operations</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to independently manage investigations, prioritize assignments, and make sound investigative decisions in the field</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience conducting or supporting Examinations Under Oath with minimal direction</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strong written and verbal communication skills, including preparation of detailed investigative reports and courtroom testimony</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Understanding of telematics data, location services, Event Data Recorder (EDR) analysis, and other vehicle forensic technologies preferred</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Fraud Claim Law Specialist (FCLS), Certified Fraud Examiner (CFE), CPCU, or other fraud-related certifications preferred</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">High degree of professionalism, discretion, and sound judgment while remaining empathetic and customer-focused</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability and willingness to travel regularly within assigned territory, including occasional overnight travel as needed, and utilize vehicle as a workstation</span></li><li style=\"color:rgb(85,86,89);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Valid driver’s license with acceptable driving record required</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><br><span style=\"color:rgb(29,28,29);background-color:rgb(255,255,255);white-space:pre-wrap;\">As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(29,28,29);white-space:pre-wrap;\">Please see our Privacy Notice available&nbsp;</span><a href=\"http://inc.joinroot.com/california-job-applicant-privacy-notice/\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"color:rgb(29,28,29);white-space:pre-wrap;\">HERE</span></a><span style=\"color:rgb(29,28,29);white-space:pre-wrap;\">&nbsp;for more information on how we process your personal data.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(29,28,29);white-space:pre-wrap;\">Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact [email protected]</span></p>",
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