Operations Site Administrator

Creating a world where pets live longer, healthier lives, from their very first meal. Learn more about our brands. We’re Looking For A(n): Operations Site Lead Location: Memphis, TN What You’ll Be Doing: The Site Operations Administrator serves as a key support partner within the warehouse/distribution center, coordinating people programs, operational processes, compliance initiatives, and administrative functions that contribute to an efficient, safe, and productive workplace. This role supports site leadership by overseeing employee engagement programs, assisting with safety and GMP compliance activities, administering building access and onboarding processes, providing basic IT and equipment setup support, and ensuring smooth day-to-day operations across the facility. The Site Operations Administrator acts as a central point of coordination for employees, leadership, and cross-functional teams, helping maintain operational excellence, regulatory compliance, and a positive employee experience. This position requires strong organizational skills, attention to detail, discretion, and the ability to manage multiple priorities in a fast-paced warehouse environment. ●Coordinate and administer employee programs, engagement initiatives, recognition activities, and site communications. ● Support safety and GMP compliance efforts through documentation management, training coordination, audits, inspections, and follow-up actions. ● Facilitate new hire onboarding, including badge creation, building access, workstation setup, and orientation support. ● Provide basic IT support, including computer setup, user access requests, equipment inventory, and troubleshooting coordination with corporate IT teams. ● Manage site access controls, visitor processes, and employee badge administration. ● Support warehouse leadership with reporting, scheduling, meeting coordination, documentation, and special projects. ● Maintain operational records, compliance files, and employee-related documentation. ● Coordinate office, facility, and operational support activities to ensure a well-functioning workplace. ● Serve as a liaison between site employees and departments including HR, IT, Safety, Facilities, and Operations. ● Assist with continuous improvement initiatives that enhance efficiency, compliance, employee experience, and overall site performance. Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.): ●Operational Coordination & Organization – Effectively manages multiple priorities, administrative processes, and operational activities while maintaining accuracy and attention to detail. ● Safety, GMP & Compliance Focus – Promotes a safe work environment and supports adherence to GMP standards, company policies, and regulatory requirements. ● Communication & Customer Service – Builds positive relationships and provides responsive support to employees, leadership, and cross-functional partners. ● Technology & Systems Administration – Utilizes business systems effectively and manages basic IT support, access control, equipment setup, and recordkeeping. ● Problem Solving & Accountability – Demonstrates initiative, sound judgment, and ownership in identifying issues, implementing solutions, and driving results. Required Education: High School Diploma Required Experience: minimum of 2-3 years experience in facilities, compliance, safety, or HR operations Preferred Experience: Experience in manufacturing, distribution, or regulated environments (FDA/GMP) Experience working cross-functionally with HR and Operations teams Golden Perks & Benefits: Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans. Annual bonus We match up to 3.5% of your 401k contributions , ensuring your retirement savings grow alongside your career. 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being. Invest in your future with our Employee Stock Ownership Plan , where company contributions fund your retirement plan with company stock. Learn more. Reimbursements for a portion of personal cell phone and internet usage for eligible employees. Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career. Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date. Potential for quarterly KPI bonuses. The base salary range is $26.00hr-$32.00hr, plus bonus potential. The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. A Note to Recruiting Agencies: At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding. Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Pet Brands recruiters will only contact applicants from our official company e-mail domain, ( [email protected] ) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Pet Brands recruiters will never send you checks, or ask you to disclose personal financial details. Click here to learn more about general internet safety and our hiring practices.

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