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Payment Operations Specialist

08C489536736DC74D2C102147A2A4AA5 · Corporate Office - Rapid City, SD 57702; 2700 N Plaza Dr, Rapid City, SD, 57702, USA · Active · Paycom ATS

Job facts

FieldValue
Company08C489536736DC74D2C102147A2A4AA5
TitlePayment Operations Specialist
Normalized title-
Department / teamBanking
LocationRapid City, SD, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-06-01 / 2026-06-03
Changed / last seen2026-06-03 / 2026-06-06

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Linked records

Company08C489536736DC74D2C102147A2A4AA5
Sourced2474413-fba3-4e08-bf39-131905f51fa9
ATS providerPaycom ATS

Description

Description Who We Are We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members. At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths. General Purpose:   Provide multiple services to members and BHFCU staff in the areas ACH, drafts, check processing, mobile, person to person, cards, dishonored and insufficient funds, and collections. Essential Duties/Responsibilities: Assist members and staff personally or by telephone by answering their payment, payment processing, and card related questions or concerns for designated focus area. Process financial transactions and other account information to members’ accounts or operational accounts. Responsible for the daily balancing of processing in designated focus area.  Research and correct out of balance situations.  Notify members and/or appropriate staff when a transactional error has occurred. Responsible for balancing general ledger accounts in designated area and submitting adjustment request to the Federal Reserve Bank or other financial institutions to reconcile differences. Determined by designated focus area: Work closely with other departments to perform daily balancing of tellers, branches, ATM/ITM/ESS, accounts payable ACH files, dealer direct ACH files, and ACH origination files.  Basic understanding of teller transactions necessary to perform daily balancing of tellers, branches, and ATM/ITM/ESS. Manage debit/credit/ATM card records on the core and processor systems. Ensure interface between the systems function effectively and appropriately.  Perform credit card loan maintenance to include interest calculations and payment adjustments. Timely troubleshoot and resolve discovered issues with IT and/or processors. Create monthly reports for management, work assigned reports as necessary Perform necessary functions to ensure instant issuance is operating effectively, including coordinating troubleshooting efforts between staff, IT, and vendor. Conduct transaction research for members and staff. Provide research and documentation for court issued subpoenas. Complete and maintain assigned statistical reports that reflect accurate departmental information. Maintain a working knowledge of the specific vendor software required to perform duties within your designated area. Maintain a basic understanding of previous processing software and core systems.  Knowledge of these systems may be required to conduct research. Responsible for the development of guides utilized by staff. Educate staff on features within our software that will aid them in their day-to-day operations, balancing, and in researching transactions. Responsible for managing the collection of outstanding debt from members or other financial institutions. Other Duties/Responsibilities: Analyze existing departmental systems and procedures.  Make changes necessary to improve efficiency and productivity. Remain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services. Perform other duties as may be assigned by the Payment Operations Manager. Job Knowledge: Working knowledge of the Credit Union's products and services. Working knowledge of organization's policies/procedures and Credit Union's service philosophy. Working knowledge of Credit Union's in-house computer system. Working knowledge of item processing hardware and software. Working knowledge of collection agencies administrative portal. Job Qualifications (Skills): BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision:  A sighted person to effectively review documents. Speech/Hearing:  Ability to communicate verbally and in writing with staff, members and vendors. Manual Dexterity:  Ability to perform necessary computer-related input. Physical Mobility:  Limited mobility required.  Requires the ability to work flexible hours. Job Qualifications (Ability): Ability to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible.  Ability to handle daily routine with moderate freedom to interpret and act upon various situations. Ability to prioritize multiple, and sometimes, conflicting tasks. Ability to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution. Ability to interact with more than one department daily. Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances. Ability to handle moderate financial record keeping requirements to keep personal work updated and accurate. Ability to accept limited responsibility for funds/records. Ability to accept responsibility for quality and accuracy of personal work. Ability to accept responsibility for access to confidential data. Job Qualifications (Education/Experience): Job requires a high school level of language, math and reasoning skills.  Two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education. Working Conditions: Material and Equipment Involved In-House Computer System Personal Computer 10-Key Calculator Work Environment/Physical Activities   Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required. Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise. Mental and/or Emotional Requirements Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters. Notice:   This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment.  Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer. Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.

Full job record

Job IDb601bed6a3d4d7e6db3e05b809dbcbfa4a4574a4
Org ID897081c8-13a8-42ec-81d9-1524996722a8
Source IDd2474413-fba3-4e08-bf39-131905f51fa9
Board IDd2474413-fba3-4e08-bf39-131905f51fa9
Providerpaycom
Provider Job Key535234
TitlePayment Operations Specialist
Normalized Title—
Statusactive
Activeyes
Location TextCorporate Office - Rapid City, SD 57702; 2700 N Plaza Dr, Rapid City, SD, 57702, USA
DepartmentBanking
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionSD
CityRapid City
Salary RawDescription Who We Are We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members. At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths. General Purpose:   Provide multiple services to members and BHFCU staff in the areas ACH, drafts, check processing, mobile, person to person, cards, dishonored and insufficient funds, and collections. Essential Duties/Responsibilities: Assist members and staff personally or by telephone by answering their payment, payment processing, and card related questions or concerns for designated focus area. Process financial transactions and other account information to members’ accounts or operational accounts. Responsible for the daily balancing of processing in designated focus area.  Research and correct out of balance situations.  Notify members and/or appropriate staff when a transactional error has occurred. Responsible for balancing general ledger accounts in designated area and submitting adjustment request to the Federal Reserve Bank or other financial institutions to reconcile differences. Determined by designated focus area: Work closely with other departments to perform daily balancing of tellers, branches, ATM/ITM/ESS, accounts payable ACH files, dealer direct ACH files, and ACH origination files.  Basic understanding of teller transactions necessary to perform daily balancing of tellers, branches, and ATM/ITM/ESS. Manage debit/credit/ATM card records on the core and processor systems. Ensure interface between the systems function effectively and appropriately.  Perform credit card loan maintenance to include interest calculations and payment adjustments. Timely troubleshoot and resolve discovered issues with IT and/or processors. Create monthly reports for management, work assigned reports as necessary Perform necessary functions to ensure instant issuance is operating effectively, including coordinating troubleshooting efforts between staff, IT, and vendor. Conduct transaction research for members and staff. Provide research and documentation for court issued subpoenas. Complete and maintain assigned statistical reports that reflect accurate departmental information. Maintain a working knowledge of the specific vendor software required to perform duties within your designated area. Maintain a basic understanding of previous processing software and core systems.  Knowledge of these systems may be required to conduct research. Responsible for the development of guides utilized by staff. Educate staff on features within our software that will aid them in their day-to-day operations, balancing, and in researching transactions. Responsible for managing the collection of outstanding debt from members or other financial institutions. Other Duties/Responsibilities: Analyze existing departmental systems and procedures.  Make changes necessary to improve efficiency and productivity. Remain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services. Perform other duties as may be assigned by the Payment Operations Manager. Job Knowledge: Working knowledge of the Credit Union's products and services. Working knowledge of organization's policies/procedures and Credit Union's service philosophy. Working knowledge of Credit Union's in-house computer system. Working knowledge of item processing hardware and software. Working knowledge of collection agencies administrative portal. Job Qualifications (Skills): BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job. Vision:  A sighted person to effectively review documents. Speech/Hearing:  Ability to communicate verbally and in writing with staff, members and vendors. Manual Dexterity:  Ability to perform necessary computer-related input. Physical Mobility:  Limited mobility required.  Requires the ability to work flexible hours. Job Qualifications (Ability): Ability to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible.  Ability to handle daily routine with moderate freedom to interpret and act upon various situations. Ability to prioritize multiple, and sometimes, conflicting tasks. Ability to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution. Ability to interact with more than one department daily. Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances. Ability to handle moderate financial record keeping requirements to keep personal work updated and accurate. Ability to accept limited responsibility for funds/records. Ability to accept responsibility for quality and accuracy of personal work. Ability to accept responsibility for access to confidential data. Job Qualifications (Education/Experience): Job requires a high school level of language, math and reasoning skills.  Two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education. Working Conditions: Material and Equipment Involved In-House Computer System Personal Computer 10-Key Calculator Work Environment/Physical Activities   Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required. Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise. Mental and/or Emotional Requirements Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters. Notice:   This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment.  Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer. Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.
Salary Min—
Salary Max—
Salary Currency—
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=535234&clientkey=08C489536736DC74D2C102147A2A4AA5
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=535234&clientkey=08C489536736DC74D2C102147A2A4AA5
First Seen At2026-06-03 10:07:19Z
Last Seen At2026-06-06 09:57:54Z
Last Checked At2026-06-06 09:57:54Z
Last Changed At2026-06-03 10:07:19Z
Inactive At—
Source Posted At2026-06-01 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=08C489536736DC74D2C102147A2A4AA5/date=2026-06-06/2026-06-06T09-57-52-671Z-3c7365171fc4d26d2fd309fca7ee9a31c518da013d4be2b6f311d77eb471a9da.json
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    "description": "<p align=\"center\" style=\"text-align:center;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u>Who We Are</u></b></span></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"letter-spacing:-0.1pt;\">We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, \"We Improve Lives.\" This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.</span></i></span></span></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"letter-spacing:-0.1pt;\">At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.</span></i></span></span></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:107%;\"><span style=\"letter-spacing:-0.1pt;\">General Purpose:</span></span></b>  <a><span style=\"letter-spacing:-0.1pt;\">Provide multiple services to members and BHFCU staff in the areas ACH, drafts, check processing, mobile, person to person, cards, dishonored and insufficient funds, and collections.</span></a></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Essential Duties/Responsibilities:</span></b></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Assist members and staff personally or by telephone by answering their payment, payment processing, and card related questions or concerns for designated focus area.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Process financial transactions and other account information to members’ accounts or operational accounts.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Responsible for the daily balancing of processing in designated focus area.  Research and correct out of balance situations.  Notify members and/or appropriate staff when a transactional error has occurred. Responsible for balancing general ledger accounts in designated area and submitting adjustment request to the Federal Reserve Bank or other financial institutions to reconcile differences.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Determined by designated focus area:</span></span></span></span></span>\n\t<ul style=\"list-style-type:circle;\">\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Work closely with other departments to perform daily balancing of tellers, branches, ATM/ITM/ESS, accounts payable ACH files, dealer direct ACH files, and ACH origination files.  Basic understanding of teller transactions necessary to perform daily balancing of tellers, branches, and ATM/ITM/ESS.</span></span></span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Manage debit/credit/ATM card records on the core and processor systems. Ensure interface between the systems function effectively and appropriately.  Perform credit card loan maintenance to include interest calculations and payment adjustments.</span></span></span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Timely troubleshoot and resolve discovered issues with IT and/or processors.  </span></span></span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Create monthly reports for management, work assigned reports as necessary</span></span></span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Perform necessary functions to ensure instant issuance is operating effectively, including coordinating troubleshooting efforts between staff, IT, and vendor.  </span></span></span></span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Conduct transaction research for members and staff. Provide research and documentation for court issued subpoenas.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Complete and maintain assigned statistical reports that reflect accurate departmental information.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Maintain a working knowledge of the specific vendor software required to perform duties within your designated area. Maintain a basic understanding of previous processing software and core systems.  Knowledge of these systems may be required to conduct research.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Responsible for the development of guides utilized by staff. Educate staff on features within our software that will aid them in their day-to-day operations, balancing, and in researching transactions.</span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Responsible for managing the collection of outstanding debt from members or other financial institutions.</span></span></span></span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\" style=\"margin-left:48px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><a></a></span></span></p>\n\n<p class=\"MsoNoSpacing\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Other Duties/Responsibilities:</b></span></span></p>\n\n<ul>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Analyze existing departmental systems and procedures.  Make changes necessary to improve efficiency and productivity.  </span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Remain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services.</span></span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Perform other duties as may be assigned by the Payment Operations Manager.</span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Job Knowledge:</span></b></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of the Credit Union's products and services.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of organization's policies/procedures and Credit Union's service philosophy. </span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of Credit Union's in-house computer system.          </span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of item processing hardware and software.</span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of collection agencies administrative portal.</span></span></span></span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Job Qualifications (Skills):</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job.</span></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Vision:  A sighted person to effectively review documents.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Speech/Hearing:  Ability to communicate verbally and in writing with staff, members and vendors.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Manual Dexterity:  Ability to perform necessary computer-related input.</span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Physical Mobility:  Limited mobility required.  Requires the ability to work flexible hours.</span></span></span></span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Job Qualifications (Ability):</span></b></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible.  Ability to handle daily routine with moderate freedom to interpret and act upon various situations.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to prioritize multiple, and sometimes, conflicting tasks.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to interact with more than one department daily.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to handle moderate financial record keeping requirements to keep personal work updated and accurate.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to accept limited responsibility for funds/records.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to accept responsibility for quality and accuracy of personal work.</span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to accept responsibility for access to confidential data.</span></span></span></span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Job Qualifications (Education/Experience):</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><a><span style=\"letter-spacing:-0.1pt;\">Job requires a high school level of language, math and reasoning skills.  Two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education.</span></a></span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Working Conditions:</span></b></span></span></span></span></p>\n\n<p style=\"margin-left:48px;text-align:justify;text-indent:-0.5in;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Material and Equipment Involved</span></b> </span></span></span></span></p>\n\n<ul>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">In-House Computer System</span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Personal Computer</span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">10-Key Calculator</span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p style=\"margin-left:48px;text-align:justify;text-indent:-0.5in;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Work Environment/Physical Activities</span></b></span></span></span></span></p>\n\n<p style=\"text-indent:-4.5pt;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><a>  Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.</a></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Physical Requirements</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Working Conditions</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Mental and/or Emotional Requirements</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Notice:</span></b><span style=\"letter-spacing:-0.1pt;\">  This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment.  Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer.</span></span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#444444;\">Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.</span></span></span></i></span></span></span></span></p>",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Payment Operations Specialist\",\"identifier\":\"J0WF02535234\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/08C489536736DC74D2C102147A2A4AA5/jobs/535234\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=08C489536736DC74D2C102147A2A4AA5\",\"datePosted\":\"2026-06-01\",\"description\":\"Job DetailsJob Location: Corporate Office - Rapid City, SD 57702Job Category: BankingWho We Are\\n\\nWe have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, \\\"We Improve Lives.\\\" This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.\\n\\nAt Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.\\n\\n \\n\\nGeneral Purpose:  Provide multiple services to members and BHFCU staff in the areas ACH, drafts, check processing, mobile, person to person, cards, dishonored and insufficient funds, and collections.\\n\\nEssential Duties/Responsibilities:\\n\\n\\n\\tAssist members and staff personally or by telephone by answering their payment, payment processing, and card related questions or concerns for designated focus area.\\n\\tProcess financial transactions and other account information to members’ accounts or operational accounts.\\n\\tResponsible for the daily balancing of processing in designated focus area.  Research and correct out of balance situations.  Notify members and/or appropriate staff when a transactional error has occurred. Responsible for balancing general ledger accounts in designated area and submitting adjustment request to the Federal Reserve Bank or other financial institutions to reconcile differences.\\n\\tDetermined by designated focus area:\\n\\t\\n\\t\\tWork closely with other departments to perform daily balancing of tellers, branches, ATM/ITM/ESS, accounts payable ACH files, dealer direct ACH files, and ACH origination files.  Basic understanding of teller transactions necessary to perform daily balancing of tellers, branches, and ATM/ITM/ESS.\\n\\t\\tManage debit/credit/ATM card records on the core and processor systems. Ensure interface between the systems function effectively and appropriately.  Perform credit card loan maintenance to include interest calculations and payment adjustments.\\n\\t\\tTimely troubleshoot and resolve discovered issues with IT and/or processors.  \\n\\t\\tCreate monthly reports for management, work assigned reports as necessary\\n\\t\\tPerform necessary functions to ensure instant issuance is operating effectively, including coordinating troubleshooting efforts between staff, IT, and vendor.  \\n\\t\\n\\t\\n\\tConduct transaction research for members and staff. Provide research and documentation for court issued subpoenas.\\n\\tComplete and maintain assigned statistical reports that reflect accurate departmental information.\\n\\tMaintain a working knowledge of the specific vendor software required to perform duties within your designated area. Maintain a basic understanding of previous processing software and core systems.  Knowledge of these systems may be required to conduct research.\\n\\tResponsible for the development of guides utilized by staff. Educate staff on features within our software that will aid them in their day-to-day operations, balancing, and in researching transactions.\\n\\tResponsible for managing the collection of outstanding debt from members or other financial institutions.\\n\\n\\n\\n\\nOther Duties/Responsibilities:\\n\\n\\n\\tAnalyze existing departmental systems and procedures.  Make changes necessary to improve efficiency and productivity.  \\n\\tRemain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services.\\n\\tPerform other duties as may be assigned by the Payment Operations Manager.\\n\\n\\n \\n\\nJob Knowledge:\\n\\n\\n\\tWorking knowledge of the Credit Union's products and services.\\n\\tWorking knowledge of organization's policies/procedures and Credit Union's service philosophy. \\n\\tWorking knowledge of Credit Union's in-house computer system.          \\n\\tWorking knowledge of item processing hardware and software.\\n\\tWorking knowledge of collection agencies administrative portal.\\n\\n\\n \\n\\nJob Qualifications (Skills):\\n\\nBHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job.\\n\\n\\n\\tVision:  A sighted person to effectively review documents.\\n\\tSpeech/Hearing:  Ability to communicate verbally and in writing with staff, members and vendors.\\n\\tManual Dexterity:  Ability to perform necessary computer-related input.\\n\\tPhysical Mobility:  Limited mobility required.  Requires the ability to work flexible hours.\\n\\n\\n \\n\\nJob Qualifications (Ability):\\n\\n\\n\\tAbility to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible.  Ability to handle daily routine with moderate freedom to interpret and act upon various situations.\\n\\tAbility to prioritize multiple, and sometimes, conflicting tasks.\\n\\tAbility to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution.\\n\\tAbility to interact with more than one department daily.\\n\\tAbility to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.\\n\\tAbility to handle moderate financial record keeping requirements to keep personal work updated and accurate.\\n\\tAbility to accept limited responsibility for funds/records.\\n\\tAbility to accept responsibility for quality and accuracy of personal work.\\n\\tAbility to accept responsibility for access to confidential data.\\n\\n\\n \\n\\nJob Qualifications (Education/Experience):\\n\\nJob requires a high school level of language, math and reasoning skills.  Two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education.\\n\\nWorking Conditions:\\n\\nMaterial and Equipment Involved \\n\\n\\n\\tIn-House Computer System\\n\\tPersonal Computer\\n\\t10-Key Calculator\\n\\n\\n \\n\\nWork Environment/Physical Activities\\n\\n  Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.\\n\\nPhysical Requirements\\n\\nPerform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.\\n\\nWorking Conditions\\n\\nMust be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.\\n\\nMental and/or Emotional Requirements\\n\\nMust be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.\\n\\nNotice:  This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment.  Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer.\\n\\n \\n\\nBlack Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.Qualifications\",\"responsibilities\":\"Who We Are\\n\\nWe have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, \\\"We Improve Lives.\\\" This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.\\n\\nAt Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.\\n\\n \\n\\nGeneral Purpose:  Provide multiple services to members and BHFCU staff in the areas ACH, drafts, check processing, mobile, person to person, cards, dishonored and insufficient funds, and collections.\\n\\nEssential Duties/Responsibilities:\\n\\n\\n\\tAssist members and staff personally or by telephone by answering their payment, payment processing, and card related questions or concerns for designated focus area.\\n\\tProcess financial transactions and other account information to members’ accounts or operational accounts.\\n\\tResponsible for the daily balancing of processing in designated focus area.  Research and correct out of balance situations.  Notify members and/or appropriate staff when a transactional error has occurred. Responsible for balancing general ledger accounts in designated area and submitting adjustment request to the Federal Reserve Bank or other financial institutions to reconcile differences.\\n\\tDetermined by designated focus area:\\n\\t\\n\\t\\tWork closely with other departments to perform daily balancing of tellers, branches, ATM/ITM/ESS, accounts payable ACH files, dealer direct ACH files, and ACH origination files.  Basic understanding of teller transactions necessary to perform daily balancing of tellers, branches, and ATM/ITM/ESS.\\n\\t\\tManage debit/credit/ATM card records on the core and processor systems. Ensure interface between the systems function effectively and appropriately.  Perform credit card loan maintenance to include interest calculations and payment adjustments.\\n\\t\\tTimely troubleshoot and resolve discovered issues with IT and/or processors.  \\n\\t\\tCreate monthly reports for management, work assigned reports as necessary\\n\\t\\tPerform necessary functions to ensure instant issuance is operating effectively, including coordinating troubleshooting efforts between staff, IT, and vendor.  \\n\\t\\n\\t\\n\\tConduct transaction research for members and staff. Provide research and documentation for court issued subpoenas.\\n\\tComplete and maintain assigned statistical reports that reflect accurate departmental information.\\n\\tMaintain a working knowledge of the specific vendor software required to perform duties within your designated area. Maintain a basic understanding of previous processing software and core systems.  Knowledge of these systems may be required to conduct research.\\n\\tResponsible for the development of guides utilized by staff. Educate staff on features within our software that will aid them in their day-to-day operations, balancing, and in researching transactions.\\n\\tResponsible for managing the collection of outstanding debt from members or other financial institutions.\\n\\n\\n\\n\\nOther Duties/Responsibilities:\\n\\n\\n\\tAnalyze existing departmental systems and procedures.  Make changes necessary to improve efficiency and productivity.  \\n\\tRemain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services.\\n\\tPerform other duties as may be assigned by the Payment Operations Manager.\\n\\n\\n \\n\\nJob Knowledge:\\n\\n\\n\\tWorking knowledge of the Credit Union's products and services.\\n\\tWorking knowledge of organization's policies/procedures and Credit Union's service philosophy. \\n\\tWorking knowledge of Credit Union's in-house computer system.          \\n\\tWorking knowledge of item processing hardware and software.\\n\\tWorking knowledge of collection agencies administrative portal.\\n\\n\\n \\n\\nJob Qualifications (Skills):\\n\\nBHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job.\\n\\n\\n\\tVision:  A sighted person to effectively review documents.\\n\\tSpeech/Hearing:  Ability to communicate verbally and in writing with staff, members and vendors.\\n\\tManual Dexterity:  Ability to perform necessary computer-related input.\\n\\tPhysical Mobility:  Limited mobility required.  Requires the ability to work flexible hours.\\n\\n\\n \\n\\nJob Qualifications (Ability):\\n\\n\\n\\tAbility to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible.  Ability to handle daily routine with moderate freedom to interpret and act upon various situations.\\n\\tAbility to prioritize multiple, and sometimes, conflicting tasks.\\n\\tAbility to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution.\\n\\tAbility to interact with more than one department daily.\\n\\tAbility to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.\\n\\tAbility to handle moderate financial record keeping requirements to keep personal work updated and accurate.\\n\\tAbility to accept limited responsibility for funds/records.\\n\\tAbility to accept responsibility for quality and accuracy of personal work.\\n\\tAbility to accept responsibility for access to confidential data.\\n\\n\\n \\n\\nJob Qualifications (Education/Experience):\\n\\nJob requires a high school level of language, math and reasoning skills.  Two years’ experience in a related field with equal responsibilities is acceptable.  Formal training should be supplemented with continuing education.\\n\\nWorking Conditions:\\n\\nMaterial and Equipment Involved \\n\\n\\n\\tIn-House Computer System\\n\\tPersonal Computer\\n\\t10-Key Calculator\\n\\n\\n \\n\\nWork Environment/Physical Activities\\n\\n  Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.\\n\\nPhysical Requirements\\n\\nPerform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.\\n\\nWorking Conditions\\n\\nMust be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.\\n\\nMental and/or Emotional Requirements\\n\\nMust be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.\\n\\nNotice:  This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment.  Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer.\\n\\n \\n\\nBlack Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"BLACK HILLS FEDERAL CREDIT UNION\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=08C489536736DC74D2C102147A2A4AA5\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2700 N Plaza Dr\",\"addressLocality\":\"Rapid City\",\"addressRegion\":\"SD\",\"postalCode\":57702,\"addressCountry\":\"USA\"}},\"industry\":\"Banking\",\"validThrough\":\"-0001-11-30\"}",
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