Business Systems Analyst

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    "jobTitle": "Business Systems Analyst",
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    "description": "<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">The&nbsp;<b>Business Systems Analyst</b> is a key technical contributor within the IT department responsible for designing, developing, and supporting custom business applications, data solutions, workflow automations and reporting systems across the organization. This position serves as both a developer and solutions analyst, bridging business needs with modern, scalable, secure technology solutions.</span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">The role encompasses application development, data modeling, systems integration, and the creation of internal tools using a variety of technologies across Microsoft 365 and other enterprise platforms, including the Electronic Health Record (myEvolv), HR/Payroll systems (Paycom), Learning Management Systems (LMS) and additional business applications.</span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">This position also plays a strategic role in SharePoint governance, Power Platform solution development and cross platform automation initiatives in addition to system design, improving workflows, building user friendly applications, supporting data initiatives and ensuring compliance with organizational, technical and regulatory requirements (including HIPAA).</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.</strong></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>Child &amp; Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.</strong></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><b>Job Responsibilities and Essential Functions</b></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><i>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Design, develop and deliver custom reports and dashboards across myEvolv, HR/Payroll, LMS and other internal/external systems.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Build and support advanced analytics solutions using Power BI/Tableau, including semantic models, DAX, ETL processes and shared datasets.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Integrate organizational data from multiple systems to enable unified analytics, regulatory reporting and operational insights.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Train staff in accessing, interpreting and leveraging reports to support data driven decision making.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Perform ongoing data validation, reconciliation and quality assurance across systems.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Develop custom business applications and tools using Power Apps, SharePoint, Python, SQL or other relevant frameworks.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Enhance existing internal applications and automations to improve workflows, productivity and system usability.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Support development projects that require integration between the EHR, HR/Payroll system, training systems and other enterprise platforms.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Participate in the design and deployment of new functionality within agency systems, including custom forms, workflows, APIs and scripts.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Provide technical consultation on system limitations, best practices and design recommendations.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Ensure Microsoft 365 solutions (SharePoint, Teams, Power Platform) follow agency governance, compliance and security standards.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Design, build, and support workflow automations using Power Automate, scripting and integrations with third party APIs.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Automate business processes across multiple platforms (EHR, HRIS, LMS, Finance, etc.).</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Optimize existing automations to improve performance, reliability and scalability.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Assist with system configuration, data extraction, form enhancements, reporting functions and workflow improvements within myEvolv.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Support EHR upgrades, testing, validation and implementation of new modules.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Troubleshoot and resolve EHR related data and reporting issues in collaboration with the HIS and Technical teams.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Document and track EHR assistance, development changes and system updates.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Lead or support assigned IT and EHR projects, ensuring timely delivery and cross team collaboration.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Maintain accurate project status, documentation and communication with stakeholders.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Assist other team members during high volume periods, outages or cross functional initiatives.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Provide end user training, guidance and issue resolution as needed.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Maintain strict compliance with HIPAA, information security standards and agency policies.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Implement and uphold data governance practices ensuring data integrity, accuracy and consistency.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Monitor emerging technologies and recommend enhancements to improve system performance and business capabilities.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><b>Other Requirements</b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:10px;\">\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Working knowledge of Microsoft Word, Excel and PowerPoint.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Strong overall IT aptitude and technical capability.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">High level of attention to detail; organized, accurate and dependable.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Excellent interpersonal and communication skills with the ability to work effectively with diverse personality types.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Valid driver&rsquo;s license and reliable transportation.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Availability for after hours or on call support during emergencies or planned system maintenance.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:10px;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</span></span></span></span></li>\r\n</ul>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Business Systems Analyst\",\"identifier\":\"J16W8995888\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/E542BC257CA7788FCEE066E9991D6729/jobs/95888\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=E542BC257CA7788FCEE066E9991D6729\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":65520,\"maxValue\":73320,\"unitText\":\"\"}},\"datePosted\":\"2026-06-09\",\"description\":\"Job DetailsJob Location: 3057 Acushnet Ave - New Bedford, MA 02745Education Level: Associate's DegreeSalary Range: $65,520.00 - $73,320.00 SalaryThe&nbsp;Business Systems Analyst is a key technical contributor within the IT department responsible for designing, developing, and supporting custom business applications, data solutions, workflow automations and reporting systems across the organization. This position serves as both a developer and solutions analyst, bridging business needs with modern, scalable, secure technology solutions.\\r\\n\\r\\nThe role encompasses application development, data modeling, systems integration, and the creation of internal tools using a variety of technologies across Microsoft 365 and other enterprise platforms, including the Electronic Health Record (myEvolv), HR/Payroll systems (Paycom), Learning Management Systems (LMS) and additional business applications.\\r\\n\\r\\nThis position also plays a strategic role in SharePoint governance, Power Platform solution development and cross platform automation initiatives in addition to system design, improving workflows, building user friendly applications, supporting data initiatives and ensuring compliance with organizational, technical and regulatory requirements (including HIPAA).\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nChild and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.\\r\\n\\r\\nChild &amp; Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.\\r\\n\\r\\nJob Responsibilities and Essential Functions\\r\\n\\r\\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tDesign, develop and deliver custom reports and dashboards across myEvolv, HR/Payroll, LMS and other internal/external systems.\\r\\n\\tBuild and support advanced analytics solutions using Power BI/Tableau, including semantic models, DAX, ETL processes and shared datasets.\\r\\n\\tIntegrate organizational data from multiple systems to enable unified analytics, regulatory reporting and operational insights.\\r\\n\\tTrain staff in accessing, interpreting and leveraging reports to support data driven decision making.\\r\\n\\tPerform ongoing data validation, reconciliation and quality assurance across systems.\\r\\n\\tDevelop custom business applications and tools using Power Apps, SharePoint, Python, SQL or other relevant frameworks.\\r\\n\\tEnhance existing internal applications and automations to improve workflows, productivity and system usability.\\r\\n\\tSupport development projects that require integration between the EHR, HR/Payroll system, training systems and other enterprise platforms.\\r\\n\\tParticipate in the design and deployment of new functionality within agency systems, including custom forms, workflows, APIs and scripts.\\r\\n\\tProvide technical consultation on system limitations, best practices and design recommendations.\\r\\n\\tEnsure Microsoft 365 solutions (SharePoint, Teams, Power Platform) follow agency governance, compliance and security standards.\\r\\n\\tDesign, build, and support workflow automations using Power Automate, scripting and integrations with third party APIs.\\r\\n\\tAutomate business processes across multiple platforms (EHR, HRIS, LMS, Finance, etc.).\\r\\n\\tOptimize existing automations to improve performance, reliability and scalability.\\r\\n\\tAssist with system configuration, data extraction, form enhancements, reporting functions and workflow improvements within myEvolv.\\r\\n\\tSupport EHR upgrades, testing, validation and implementation of new modules.\\r\\n\\tTroubleshoot and resolve EHR related data and reporting issues in collaboration with the HIS and Technical teams.\\r\\n\\tDocument and track EHR assistance, development changes and system updates.\\r\\n\\tLead or support assigned IT and EHR projects, ensuring timely delivery and cross team collaboration.\\r\\n\\tMaintain accurate project status, documentation and communication with stakeholders.\\r\\n\\tAssist other team members during high volume periods, outages or cross functional initiatives.\\r\\n\\tProvide end user training, guidance and issue resolution as needed.\\r\\n\\tMaintain strict compliance with HIPAA, information security standards and agency policies.\\r\\n\\tImplement and uphold data governance practices ensuring data integrity, accuracy and consistency.\\r\\n\\tMonitor emerging technologies and recommend enhancements to improve system performance and business capabilities.\\r\\n\\r\\n\\r\\nOther Requirements\\r\\n\\r\\n\\r\\n\\tWorking knowledge of Microsoft Word, Excel and PowerPoint.\\r\\n\\tStrong overall IT aptitude and technical capability.\\r\\n\\tHigh level of attention to detail; organized, accurate and dependable.\\r\\n\\tExcellent interpersonal and communication skills with the ability to work effectively with diverse personality types.\\r\\n\\tValid driver&rsquo;s license and reliable transportation.\\r\\n\\tAvailability for after hours or on call support during emergencies or planned system maintenance.\\r\\n\\tPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\\r\\n\\r\\nQualificationsRequired Education and Experience\\r\\n\\r\\n\\r\\n\\tBachelor&rsquo;s degree in Information Technology, Computer Science, Data Analytics or related field; or an Associate&rsquo;s degree in a related field with equivalent experience demonstrating at least three (3) years of relevant IT or development experience.\\r\\n\\tExperience with EHR systems, preferably myEvolv, or similar clinical or case management platforms.\\r\\n\\tHands-on experience with business intelligence tools such as Power BI, Tableau or similar analytics platforms.\\r\\n\\tProficiency in SQL/MySQL, including query optimization, stored procedures and database design.\\r\\n\\tExperience developing or supporting custom business applications across multiple platforms.\\r\\n\\tFamiliarity with SharePoint Site design, content management, permissions and governance principles.\\r\\n\\tExperience with automation and workflow technologies such as Power Automate, scripting or API based integrations.\\r\\n\\tWorking knowledge of Python, JavaScript, or equivalent languages used for automation, data processing or custom development.\\r\\n\\tUnderstanding of data security frameworks, HIPAA compliance and healthcare data handling standards.\\r\\n\\tExcellent analytical, troubleshooting and communication skills.\\r\\n\\tAbility to collaborate with cross functional teams and manage multiple projects concurrently.\\r\\n\\tAbility to travel to sites and participate in on call rotations when necessary\\r\\n\\r\\n\\r\\nCultural Competency Qualifications:&nbsp;\\r\\n\\r\\n\\r\\n\\tAwareness of personal attitudes, beliefs, biases, and assumptions about others&nbsp;\\r\\n\\tKnowledge of the various dimensions of diversity, including gender, race, and ethnicity&nbsp;\\r\\n\\tAcknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way&nbsp;\\r\\n\\tCultural knowledge of key populations that will be served to address disparities in service delivery\\r\\n\\tDemonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one&#39;s own&nbsp;\\r\\n\\tDemonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits:\\r\\n\\r\\n\\r\\n\\tBenefit eligible at 20+ hours per week\\r\\n\\tMedical &ndash; Harvard Pilgrim/HealthPlans Inc.\\r\\n\\tDental &ndash; Delta Dental of MA\\r\\n\\tVision - EyeMed\\r\\n\\tWellworks for You (Employee Wellness)\\r\\n\\t2 weeks&rsquo; vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years\\r\\n\\t12 Sick Days, 10&nbsp;Paid Holidays, and 2 Personal Days per year\\r\\n\\tTuition reimbursement &ndash; Up to $1,500 per calendar year\\r\\n\\tProfessional Licensure reimbursement (LICSW, LMHC)\\r\\n\\tFlexible spending accounts &ndash; save on medical expenses and dependent care!\\r\\n\\t401K &ndash; CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%\\r\\n\\t100% Employer paid Life Insurance\\r\\n\\t100% Employer paid Long Term Disability and AD&amp;D\\r\\n\\t24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!\\r\\n\\r\\n\\r\\nChild and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.\\r\\n\",\"responsibilities\":\"The&nbsp;Business Systems Analyst is a key technical contributor within the IT department responsible for designing, developing, and supporting custom business applications, data solutions, workflow automations and reporting systems across the organization. This position serves as both a developer and solutions analyst, bridging business needs with modern, scalable, secure technology solutions.\\r\\n\\r\\nThe role encompasses application development, data modeling, systems integration, and the creation of internal tools using a variety of technologies across Microsoft 365 and other enterprise platforms, including the Electronic Health Record (myEvolv), HR/Payroll systems (Paycom), Learning Management Systems (LMS) and additional business applications.\\r\\n\\r\\nThis position also plays a strategic role in SharePoint governance, Power Platform solution development and cross platform automation initiatives in addition to system design, improving workflows, building user friendly applications, supporting data initiatives and ensuring compliance with organizational, technical and regulatory requirements (including HIPAA).\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nChild and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.\\r\\n\\r\\nChild &amp; Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.\\r\\n\\r\\nJob Responsibilities and Essential Functions\\r\\n\\r\\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tDesign, develop and deliver custom reports and dashboards across myEvolv, HR/Payroll, LMS and other internal/external systems.\\r\\n\\tBuild and support advanced analytics solutions using Power BI/Tableau, including semantic models, DAX, ETL processes and shared datasets.\\r\\n\\tIntegrate organizational data from multiple systems to enable unified analytics, regulatory reporting and operational insights.\\r\\n\\tTrain staff in accessing, interpreting and leveraging reports to support data driven decision making.\\r\\n\\tPerform ongoing data validation, reconciliation and quality assurance across systems.\\r\\n\\tDevelop custom business applications and tools using Power Apps, SharePoint, Python, SQL or other relevant frameworks.\\r\\n\\tEnhance existing internal applications and automations to improve workflows, productivity and system usability.\\r\\n\\tSupport development projects that require integration between the EHR, HR/Payroll system, training systems and other enterprise platforms.\\r\\n\\tParticipate in the design and deployment of new functionality within agency systems, including custom forms, workflows, APIs and scripts.\\r\\n\\tProvide technical consultation on system limitations, best practices and design recommendations.\\r\\n\\tEnsure Microsoft 365 solutions (SharePoint, Teams, Power Platform) follow agency governance, compliance and security standards.\\r\\n\\tDesign, build, and support workflow automations using Power Automate, scripting and integrations with third party APIs.\\r\\n\\tAutomate business processes across multiple platforms (EHR, HRIS, LMS, Finance, etc.).\\r\\n\\tOptimize existing automations to improve performance, reliability and scalability.\\r\\n\\tAssist with system configuration, data extraction, form enhancements, reporting functions and workflow improvements within myEvolv.\\r\\n\\tSupport EHR upgrades, testing, validation and implementation of new modules.\\r\\n\\tTroubleshoot and resolve EHR related data and reporting issues in collaboration with the HIS and Technical teams.\\r\\n\\tDocument and track EHR assistance, development changes and system updates.\\r\\n\\tLead or support assigned IT and EHR projects, ensuring timely delivery and cross team collaboration.\\r\\n\\tMaintain accurate project status, documentation and communication with stakeholders.\\r\\n\\tAssist other team members during high volume periods, outages or cross functional initiatives.\\r\\n\\tProvide end user training, guidance and issue resolution as needed.\\r\\n\\tMaintain strict compliance with HIPAA, information security standards and agency policies.\\r\\n\\tImplement and uphold data governance practices ensuring data integrity, accuracy and consistency.\\r\\n\\tMonitor emerging technologies and recommend enhancements to improve system performance and business capabilities.\\r\\n\\r\\n\\r\\nOther Requirements\\r\\n\\r\\n\\r\\n\\tWorking knowledge of Microsoft Word, Excel and PowerPoint.\\r\\n\\tStrong overall IT aptitude and technical capability.\\r\\n\\tHigh level of attention to detail; organized, accurate and dependable.\\r\\n\\tExcellent interpersonal and communication skills with the ability to work effectively with diverse personality types.\\r\\n\\tValid driver&rsquo;s license and reliable transportation.\\r\\n\\tAvailability for after hours or on call support during emergencies or planned system maintenance.\\r\\n\\tPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CHILD & FAMILY SERVICES INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=E542BC257CA7788FCEE066E9991D6729\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3057 Acushnet Ave\",\"addressLocality\":\"New Bedford\",\"addressRegion\":\"MA\",\"postalCode\":2745,\"addressCountry\":\"USA\"}},\"qualifications\":\"Required Education and Experience\\r\\n\\r\\n\\r\\n\\tBachelor&rsquo;s degree in Information Technology, Computer Science, Data Analytics or related field; or an Associate&rsquo;s degree in a related field with equivalent experience demonstrating at least three (3) years of relevant IT or development experience.\\r\\n\\tExperience with EHR systems, preferably myEvolv, or similar clinical or case management platforms.\\r\\n\\tHands-on experience with business intelligence tools such as Power BI, Tableau or similar analytics platforms.\\r\\n\\tProficiency in SQL/MySQL, including query optimization, stored procedures and database design.\\r\\n\\tExperience developing or supporting custom business applications across multiple platforms.\\r\\n\\tFamiliarity with SharePoint Site design, content management, permissions and governance principles.\\r\\n\\tExperience with automation and workflow technologies such as Power Automate, scripting or API based integrations.\\r\\n\\tWorking knowledge of Python, JavaScript, or equivalent languages used for automation, data processing or custom development.\\r\\n\\tUnderstanding of data security frameworks, HIPAA compliance and healthcare data handling standards.\\r\\n\\tExcellent analytical, troubleshooting and communication skills.\\r\\n\\tAbility to collaborate with cross functional teams and manage multiple projects concurrently.\\r\\n\\tAbility to travel to sites and participate in on call rotations when necessary\\r\\n\\r\\n\\r\\nCultural Competency Qualifications:&nbsp;\\r\\n\\r\\n\\r\\n\\tAwareness of personal attitudes, beliefs, biases, and assumptions about others&nbsp;\\r\\n\\tKnowledge of the various dimensions of diversity, including gender, race, and ethnicity&nbsp;\\r\\n\\tAcknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way&nbsp;\\r\\n\\tCultural knowledge of key populations that will be served to address disparities in service delivery\\r\\n\\tDemonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one&#39;s own&nbsp;\\r\\n\\tDemonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits:\\r\\n\\r\\n\\r\\n\\tBenefit eligible at 20+ hours per week\\r\\n\\tMedical &ndash; Harvard Pilgrim/HealthPlans Inc.\\r\\n\\tDental &ndash; Delta Dental of MA\\r\\n\\tVision - EyeMed\\r\\n\\tWellworks for You (Employee Wellness)\\r\\n\\t2 weeks&rsquo; vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years\\r\\n\\t12 Sick Days, 10&nbsp;Paid Holidays, and 2 Personal Days per year\\r\\n\\tTuition reimbursement &ndash; Up to $1,500 per calendar year\\r\\n\\tProfessional Licensure reimbursement (LICSW, LMHC)\\r\\n\\tFlexible spending accounts &ndash; save on medical expenses and dependent care!\\r\\n\\t401K &ndash; CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%\\r\\n\\t100% Employer paid Life Insurance\\r\\n\\t100% Employer paid Long Term Disability and AD&amp;D\\r\\n\\t24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!\\r\\n\\r\\n\\r\\nChild and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.\\r\\n\",\"experienceRequirements\":\"Required Education and Experience\\r\\n\\r\\n\\r\\n\\tBachelor&rsquo;s degree in Information Technology, Computer Science, Data Analytics or related field; or an Associate&rsquo;s degree in a related field with equivalent experience demonstrating at least three (3) years of relevant IT or development experience.\\r\\n\\tExperience with EHR systems, preferably myEvolv, or similar clinical or case management platforms.\\r\\n\\tHands-on experience with business intelligence tools such as Power BI, Tableau or similar analytics platforms.\\r\\n\\tProficiency in SQL/MySQL, including query optimization, stored procedures and database design.\\r\\n\\tExperience developing or supporting custom business applications across multiple platforms.\\r\\n\\tFamiliarity with SharePoint Site design, content management, permissions and governance principles.\\r\\n\\tExperience with automation and workflow technologies such as Power Automate, scripting or API based integrations.\\r\\n\\tWorking knowledge of Python, JavaScript, or equivalent languages used for automation, data processing or custom development.\\r\\n\\tUnderstanding of data security frameworks, HIPAA compliance and healthcare data handling standards.\\r\\n\\tExcellent analytical, troubleshooting and communication skills.\\r\\n\\tAbility to collaborate with cross functional teams and manage multiple projects concurrently.\\r\\n\\tAbility to travel to sites and participate in on call rotations when necessary\\r\\n\\r\\n\\r\\nCultural Competency Qualifications:&nbsp;\\r\\n\\r\\n\\r\\n\\tAwareness of personal attitudes, beliefs, biases, and assumptions about others&nbsp;\\r\\n\\tKnowledge of the various dimensions of diversity, including gender, race, and ethnicity&nbsp;\\r\\n\\tAcknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way&nbsp;\\r\\n\\tCultural knowledge of key populations that will be served to address disparities in service delivery\\r\\n\\tDemonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one&#39;s own&nbsp;\\r\\n\\tDemonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits:\\r\\n\\r\\n\\r\\n\\tBenefit eligible at 20+ hours per week\\r\\n\\tMedical &ndash; Harvard Pilgrim/HealthPlans Inc.\\r\\n\\tDental &ndash; Delta Dental of MA\\r\\n\\tVision - EyeMed\\r\\n\\tWellworks for You (Employee Wellness)\\r\\n\\t2 weeks&rsquo; vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years\\r\\n\\t12 Sick Days, 10&nbsp;Paid Holidays, and 2 Personal Days per year\\r\\n\\tTuition reimbursement &ndash; Up to $1,500 per calendar year\\r\\n\\tProfessional Licensure reimbursement (LICSW, LMHC)\\r\\n\\tFlexible spending accounts &ndash; save on medical expenses and dependent care!\\r\\n\\t401K &ndash; CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%\\r\\n\\t100% Employer paid Life Insurance\\r\\n\\t100% Employer paid Long Term Disability and AD&amp;D\\r\\n\\t24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!\\r\\n\\r\\n\\r\\nChild and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.\\r\\n\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"Associate's Degree\"}",
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    "qualifications": "<p><span style=\"display:block;font-size:14px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal;\"><b>Required Education and Experience</b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Bachelor&rsquo;s degree in Information Technology, Computer Science, Data Analytics or related field; or an Associate&rsquo;s degree in a related field with equivalent experience demonstrating at least three (3) years of relevant IT or development experience.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Experience with EHR systems, preferably myEvolv, or similar clinical or case management platforms.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Hands-on experience with business intelligence tools such as Power BI, Tableau or similar analytics platforms.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Proficiency in SQL/MySQL, including query optimization, stored procedures and database design.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Experience developing or supporting custom business applications across multiple platforms.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Familiarity with SharePoint Site design, content management, permissions and governance principles.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Experience with automation and workflow technologies such as Power Automate, scripting or API based integrations.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Working knowledge of Python, JavaScript, or equivalent languages used for automation, data processing or custom development.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Understanding of data security frameworks, HIPAA compliance and healthcare data handling standards.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Excellent analytical, troubleshooting and communication skills.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Ability to collaborate with cross functional teams and manage multiple projects concurrently.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\">Ability to travel to sites and participate in on call rotations when necessary</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal;\"><b><span style=\"border:1pt;padding:0in;\">Cultural Competency Qualifications:&nbsp;</span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"border:1pt;padding:0in;\">Awareness of personal attitudes, beliefs, biases, and assumptions about others&nbsp;</span></span></span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"border:1pt;padding:0in;\">Knowledge of the various dimensions of diversity, including gender, race, and ethnicity&nbsp;</span></span></span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"border:1pt;padding:0in;\">Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way&nbsp;</span></span></span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"border:1pt;padding:0in;\">Cultural knowledge of key populations that will be served to address disparities in service delivery</span></span></span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"border:1pt;padding:0in;\">Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one&#39;s own&nbsp;</span></span></span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"border:1pt;padding:0in;\">Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency&nbsp;</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Benefits:</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Benefit eligible at 20+ hours per week</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Medical &ndash; Harvard Pilgrim/HealthPlans Inc.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Dental &ndash; Delta Dental of MA</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Vision - EyeMed</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Wellworks for You (Employee Wellness)</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">2 weeks&rsquo; vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">12 Sick Days, 10&nbsp;Paid Holidays, and 2 Personal Days per year</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Tuition reimbursement &ndash; Up to $1,500 per calendar year</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Professional Licensure reimbursement (LICSW, LMHC)</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">Flexible spending accounts &ndash; save on medical expenses and dependent care!</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">401K &ndash; CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">100% Employer paid Life Insurance</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">100% Employer paid Long Term Disability and AD&amp;D</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\">24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:14px;\"><strong>Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.</strong></span></span></span></p>\r\n",
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