Service Writer

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    "datePosted": "2026-06-02T04:00:00.000Z",
    "description": "<h2>Responsibilities</h2>\n<p><strong>Service Writer</strong></p>\n<p> </p>\n<p><strong>Job Description</strong></p>\n<p> </p>\n<p>Essential Duties and<strong> Responsibilities:</strong></p>\n<ul>\n <li>Maintain updated records of service/warranty practices for vendors</li>\n <li>Qualification and processing of all warranty claims</li>\n <li>Monitor vendor response to warranty claims and ensure necessary action is taken</li>\n <li>Ensure proper company procedures are followed for all warranty claims</li>\n <li>Maintain inventory on service related products</li>\n <li>Notify company personnel of any changes in warranty/service procedures</li>\n <li>Ensure proper compensation is paid from vendors for warranty work performed</li>\n <li>Interpret inspections to determine parts and services required</li>\n <li>Manage communication between customers and technicians, sales professionals, and installers.</li>\n <li>Effectively use software to keep detailed notes. </li>\n <li>Generate pricing quotes for repairs including time, cost, and labor estimates. </li>\n <li>Present quotes to customers in a professional manner.</li>\n <li>Follow up with customers to ensure satisfaction.</li>\n <li>Other related duties as assigned.</li>\n</ul>\n<p> </p>\n<h2>Qualifications</h2>\n<p><strong>Service Writer</strong></p>\n<p> </p>\n<p>To preform this job successfully:</p>\n<ul>\n <li>High school diploma or general education degree (GED);</li>\n <li>or one to three months related experience and/or training;</li>\n <li>or equivalent combination of education and experience.</li>\n <li>Proficient in software such as CRM and MS Office</li>\n</ul>\n<p> </p>\n<h2>Overview</h2>\n<p><strong>Service Writer</strong></p>\n<p> </p>\n<p><strong>We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts.</strong></p>\n<p> </p>\n<p>For compliance purposes for NYS transparency, the expected salary range is $22.00 - $25.00. Compensation will be based on experience and other factors permitted by law.</p>\n<p> </p>\n<p><strong>Service Writer</strong> - Responsible for reviewing, ordering, scheduling, writing, and communicating service requests from start to finish. </p>\n<p> </p>\n<p><strong>As a Service Writer at RBS, you will have:</strong></p>\n<ul>\n <li>Amazing people to work with that help you succeed.</li>\n <li>Work/life balance with a culture of kindness and respect.</li>\n <li>Company-hosted family events.</li>\n <li>Rewarding careers with supportive management. </li>\n <li>Participation in philanthropic activities in the community.</li>\n <li>Professional Development | On-site & virtual training</li>\n <li>Stability from our long history of success and growth.</li>\n <li>Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more</li>\n <li>The opportunity to grow your career and move up the ladder!</li>\n</ul>\n<p><strong>Core Values</strong></p>\n<p>We are committed to a culture that reflects our values. All team members are expected to model these in every interaction:</p>\n<ul>\n <li><strong>Championing Customer Needs</strong> – Prioritize customer satisfaction and service excellence.</li>\n <li><strong>Acting with Honesty and Integrity</strong> – Do the right thing, always.</li>\n <li><strong>Following Policies and Procedures</strong> – Ensure compliance and consistency.</li>\n <li><strong>Working Safely</strong> – Promote a safe and healthy work environment.</li>\n <li><strong>Teamwork</strong> – Collaborate, support, and treat others with respect</li>\n</ul>\n<p> </p>\n<p>Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.</p>\n<p>EOE, including but not limited to disability and veteran status.</p>\n<p>📞 For more information, call: <strong>631.591.8100</strong></p>\n<p> </p>\n<p><strong>Service Writer</strong></p>",
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          "postalCode": "11933",
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          "streetAddress": "250 David Court",
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    "validThrough": "2027-06-02T04:00:00.000Z",
    "employmentType": "FULL_TIME",
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      "name": "Riverhead Building Supply Corp.",
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      "sameAs": "www.rbscorp.com"
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    "occupationalCategory": "Installation Services"
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