Resident Experience Coordinator - The Reserve at Round Rock

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    "url": "https://integratedrealestategroup.applytojob.com/apply/jobs/details/A3Va60CrP2?&",
    "heading": "Resident Experience Coordinator - The Reserve at Round Rock",
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    "description_html": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>About Us:</b><br><br>Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma. During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion. What sets IREG apart is our diverse range of housing options that we offer. We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care. Be part of a team committed to building thriving spaces and enhancing lives. Apply now to contribute to our legacy of success and innovation.<br><br><strong>Resident Experience Coordinator</strong><br><br><b>About the Role:</b></span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The <strong>Resident Experience Coordinator</strong> is responsible for welcoming residents and visitors in a friendly, professional manner, ensuring a positive first impression and a warm, engaging community experience.<br><br><b>Responsibilities:</b></span></span></p><ul><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Phone Management:</strong> Answer incoming calls, direct them appropriately, and take messages as needed, ensuring minimal wait times.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Activities Support:</strong> Assist with resident activities and community programming as needed.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Visitor Management:</strong> Ensure all guests and vendors sign in and out according to community procedures.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Front Desk Presentation:</strong> Maintain a clean, organized, and professional front desk and office area.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Office Supplies Management:</strong> Monitor and order office supplies to ensure adequate inventory.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Maintenance Coordination:</strong> Assist with submitting resident maintenance work orders and follow-up as needed.</span></span></p></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Qualifications:</b></span></span><ul><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Education:</strong> High school diploma or equivalent required (GED accepted).</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Communication Skills:</strong> Ability to read, write, and speak English effectively.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Experience:</strong> Previous experience in a customer service environment, preferably with active adult or senior living populations.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Interpersonal Skills:</strong> Willingness and ability to engage positively with active and senior adults.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Availability:</strong> Must be available to work weekends.</span></span></p></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Benefits (Must be a Full-Time employee for 90 days):</b></span></span><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid Time Off</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid Holidays</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Medical Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Dental Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Vision Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Life Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Disability</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Critical Illness & Accident Coverage</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Legal & ID Theft</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Education Assistance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Referral Programs – employees and residents</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Rent Discount</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Workers Comp (If applicable)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">ZayZoon - access 50% earned wages anytime</span></span></li></ul><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Integrated Real Estate Group is an Equal Opportunity Employer.</b><br><b>Integrated Real Estate Group participates in e-verify for employment authorization verification.</b></span></span></p><p><br><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">#IND2</span></span></p>",
    "description_text": "About Us:\nIntegrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma. During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion. What sets IREG apart is our diverse range of housing options that we offer. We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care. Be part of a team committed to building thriving spaces and enhancing lives. Apply now to contribute to our legacy of success and innovation.\n Resident Experience Coordinator\n About the Role:\n The Resident Experience Coordinator is responsible for welcoming residents and visitors in a friendly, professional manner, ensuring a positive first impression and a warm, engaging community experience.\n Responsibilities:\n Phone Management: Answer incoming calls, direct them appropriately, and take messages as needed, ensuring minimal wait times.\n Activities Support: Assist with resident activities and community programming as needed.\n Visitor Management: Ensure all guests and vendors sign in and out according to community procedures.\n Front Desk Presentation: Maintain a clean, organized, and professional front desk and office area.\n Office Supplies Management: Monitor and order office supplies to ensure adequate inventory.\n Maintenance Coordination: Assist with submitting resident maintenance work orders and follow-up as needed.\n Qualifications: Education: High school diploma or equivalent required (GED accepted).\n Communication Skills: Ability to read, write, and speak English effectively.\n Experience: Previous experience in a customer service environment, preferably with active adult or senior living populations.\n Interpersonal Skills: Willingness and ability to engage positively with active and senior adults.\n Availability: Must be available to work weekends.\n Benefits (Must be a Full-Time employee for 90 days): Paid Time Off\n Paid Holidays\n Medical Insurance\n Dental Insurance\n Vision Insurance\n Life Insurance\n Disability\n Critical Illness & Accident Coverage\n Legal & ID Theft\n Education Assistance\n Referral Programs – employees and residents\n Rent Discount\n Workers Comp (If applicable)\n ZayZoon - access 50% earned wages anytime\n Integrated Real Estate Group is an Equal Opportunity Employer.\n Integrated Real Estate Group participates in e-verify for employment authorization verification.\n #IND2",
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      "datePosted": "2026-06-19",
      "description": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>About Us:</b><br><br>Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma. During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion. What sets IREG apart is our diverse range of housing options that we offer. We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care. Be part of a team committed to building thriving spaces and enhancing lives. Apply now to contribute to our legacy of success and innovation.<br><br><strong>Resident Experience Coordinator</strong><br><br><b>About the Role:</b></span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The <strong>Resident Experience Coordinator</strong> is responsible for welcoming residents and visitors in a friendly, professional manner, ensuring a positive first impression and a warm, engaging community experience.<br><br><b>Responsibilities:</b></span></span></p><ul><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Phone Management:</strong> Answer incoming calls, direct them appropriately, and take messages as needed, ensuring minimal wait times.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Activities Support:</strong> Assist with resident activities and community programming as needed.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Visitor Management:</strong> Ensure all guests and vendors sign in and out according to community procedures.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Front Desk Presentation:</strong> Maintain a clean, organized, and professional front desk and office area.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Office Supplies Management:</strong> Monitor and order office supplies to ensure adequate inventory.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Maintenance Coordination:</strong> Assist with submitting resident maintenance work orders and follow-up as needed.</span></span></p></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Qualifications:</b></span></span><ul><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Education:</strong> High school diploma or equivalent required (GED accepted).</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Communication Skills:</strong> Ability to read, write, and speak English effectively.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Experience:</strong> Previous experience in a customer service environment, preferably with active adult or senior living populations.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Interpersonal Skills:</strong> Willingness and ability to engage positively with active and senior adults.</span></span></p></li><li><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Availability:</strong> Must be available to work weekends.</span></span></p></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Benefits (Must be a Full-Time employee for 90 days):</b></span></span><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid Time Off</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid Holidays</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Medical Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Dental Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Vision Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Life Insurance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Disability</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Critical Illness & Accident Coverage</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Legal & ID Theft</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Education Assistance</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Referral Programs – employees and residents</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Rent Discount</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Workers Comp (If applicable)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">ZayZoon - access 50% earned wages anytime</span></span></li></ul><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Integrated Real Estate Group is an Equal Opportunity Employer.</b><br><b>Integrated Real Estate Group participates in e-verify for employment authorization verification.</b></span></span></p><p><br><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">#IND2</span></span></p>",
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