Operations Permit Agent - Orlando, FL

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.45.22/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.33/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.23.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><p><strong>Operations Permit Agent</strong></p><p data-pasted=\"true\"><u><strong>POSITION SUMMARY</strong></u></p><p style=\"margin-left:0in;\">The Operations Permit Agent is responsible for applying for permits, scheduling permit inspection appointments and providing support to the Permits and Public Access Manager.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><u><strong>ESSENTIAL FUNCTIONS</strong></u></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-left:0in;\">Provide service to customers, route calls and questions accordingly.&nbsp;</li><li style=\"margin-left:0in;\">Assist with necessary research, preparation, submittal and maintenance of all applicable permit orders: applications, inspections, and payments of permitting fees.&nbsp;</li><li style=\"margin-left:0in;\">Assist with maintaining, tracking, routing and scheduling of permit applications and permit orders.&nbsp;</li><li style=\"margin-left:0in;\">Assist with the management, compliance and scheduling of all required permit inspections with appropriate governing jurisdictions having authority.</li><li style=\"margin-left:0in;\">Assist in the management of initial compliance requirements of all orders to ensure all applicable permits/licensing is applied and forwarded to the appropriate governing jurisdictions having authority.</li><li style=\"margin-left:0in;\">Contacts customers to confirm scheduled permit inspections by performing within Acorn policy, procedure and customer service guidelines. Liaisons directly with the Permit and Public Access Manager.</li><li style=\"margin-left:0in;\">Updates notes for permit orders in the client database and/or job(s) to ensure that they have the required information for the permit and permit inspections; permit number, Inspector, Inspector&rsquo;s phone number, date of appointment and time of appointment, as well as any other information needed, as required.</li><li style=\"margin-left:0in;\">Assist with the management all documents and/or documentation of all permits, inspections and usage turned over, with the associated governing jurisdictions having authority, and within the customer account, system job, system files (electronic and/or physical).</li><li style=\"margin-left:0in;\">Liaise with the Acorn scheduling department.</li><li style=\"margin-left:0in;\">Complies with all directions and instruction from Acorn regarding health and safety.</li><li style=\"margin-left:0in;\">Carries out other tasks as requested by management of which employee is capable of performing.</li><li style=\"margin-left:0in;\">NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated/required to meet the ongoing needs of the organization.</li></ul></div><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><u><strong>SKILLS</strong></u></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-left:0in;\">Comprehensive and demonstrated computer/technical skill set</li><li style=\"margin-left:0in;\">Keyboarding skills</li><li style=\"margin-left:0in;\">Oral and written management disciplines</li><li style=\"margin-left:0in;\">Microsoft Office &ndash; Word and Excel&nbsp;</li><li style=\"margin-left:0in;\">Ability to speak clearly and persuasively regardless of positive or negative situation; Responds well to questions.</li><li style=\"margin-left:0in;\">Plans/Organizes work activities and client information</li><li style=\"margin-left:0in;\">Integrity, passion and interpersonal presentation skills are essential for this role</li><li style=\"margin-left:0in;\">Consistently at work and on time</li></ul></div><p style=\"margin-left:0in;\"><u><strong>ATTRIBUTES</strong></u></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style=\"margin-left:0in;\">Strives to increase productivity.</li><li style=\"margin-left:0in;\">Capacity for listening, dealing with confrontation, and overcoming objections.</li><li style=\"margin-left:0in;\">Should possess good reading skills and have a clear speaking voice.</li><li style=\"margin-left:0in;\">Customer-centric mentality.</li><li style=\"margin-left:0in;\">Works with the team; contributes to positive team environment.</li><li style=\"margin-left:0in;\">Approaches others in a tactful manner; reacts well under pressure; accepts and adapts to frequent changes.</li><li style=\"margin-left:0in;\">Adheres to work schedule.</li></ul></div><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><u><strong>EDUCATION/EXPERIENCE</strong></u></p><p style=\"margin-left:0in;\">High school diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience.&nbsp;</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><u><strong>PHYSICAL REQUIREMENTS</strong></u></p><p style=\"margin-left:0in;\">Regularly required to sit, speak, and listen; occasionally required to sit, talk or listen. The employee must frequently lift and/or move up to 10 pounds.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><u><strong>WORK ENVIRONMENT</strong></u></p><p style=\"margin-left:0in;\">The noise level in the work environment is usually moderate.</p><p style=\"margin-left:0in;\"><br></p>Please acknowledge your review and acceptance of this job description in the space provided below</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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