Entry-Level Operations Specialist [On-Site]

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    "id": "59",
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    "location": {
      "city": "Grand Rapids",
      "state": "Michigan"
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    "departmentLabel": "Truckload",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Grand Rapids",
      "state": "Michigan",
      "postalCode": "49508",
      "addressCountry": "United States"
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    "datePosted": "2026-03-31",
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    "description": "<p>Our Operations Team is looking for an energetic and competitive <span style=\"font-weight: bold\">Operations Specialist</span> who is willing to go the extra mile with our customer service for carriers &amp; sales team. Operations Specialists will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping/receiving departments. <span style=\"font-weight: bold\">This is an on-site position in Grand Rapids, MI.</span></p>\n<p><br></p>\n<p>The Ally Logistics team is committed to hustling each day, because <a href=\"http://allylogistics.com/hustle\" target=\"_blank\" rel=\"noopener noreferrer\">#HUSTLE</a> means something more here. Our mission as a company is To Move Freight<em>, Better.</em> This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. <a href=\"https://allylogistics.com/careers/\" target=\"_blank\" rel=\"noopener noreferrer\">Click here to learn more about what it’s like to work at Ally Logistics.</a></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">KEY ATTRIBUTES FOR SUCCESS:</span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">HUMBLE</span>:</span> Confidence is key, but so is humility. Our <a href=\"https://allylogistics.com/company/hustle\" target=\"_blank\" rel=\"noopener noreferrer\">#HUSTLE values</a> say it all.</li>\n<li><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">HUNGRY</span>: </span>A healthy sense of competition is a necessity here. We’re seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.</li>\n<li><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">SMART</span>: </span>We’re looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">JOB DUTIES / RESPONSIBILITIES:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Obtaining shipment updates from contractors</span></li>\n<li><span style=\"font-size: 12pt\">High-volume phone and email outreach</span></li>\n<li><span style=\"font-size: 12pt\">Negotiating rates with contractors (carrier sales)</span></li>\n<li><span style=\"font-size: 12pt\">Providing updates and solutions to team members</span></li>\n<li><span style=\"font-size: 12pt\">General Data Entry</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">BENEFITS &amp; PERKS:</span></p>\n<ul>\n<li>Health / Dental / Vision Insurance Plans</li>\n<li>401K Plan with Employer Match</li>\n<li>Life Insurance Plan (100% employer paid)</li>\n<li>PTO Plan (3 weeks PTO for new employees, grows with tenure)</li>\n<li>6 paid holidays</li>\n<li>Paid Parental Leave</li>\n<li>Free professional coaching through Boon Health</li>\n<li>Baby-feeding support and on-site Lounge through Pumpspotting</li>\n<li>Comprehensive training program</li>\n<li>Commitment to defend employees who have signed predatory non-competes (<a href=\"https://allylogistics.com/company/impact\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more here</a>)</li>\n<li>Ongoing, in-house professional development</li>\n<li>In-office gym complete with strength and cardio equipment as well as Peloton bikes</li>\n<li>On-site snack machine</li>\n<li>On-site golf simulator</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">QUALIFICATIONS:</span></p>\n<p>A successful candidate must possess the following traits/skills:</p>\n<ul>\n<li>Bachelor's Degree preferred</li>\n<li>Alignment with Ally’s #HUSTLE values</li>\n<li>Strong written and verbal communication skills</li>\n<li>Must be comfortable in a fast-paced and high-energy environment</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ADDITIONAL INFO:</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">This is NOT a remote position.</span></li>\n<li>A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!</li>\n<li>Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ACCOLADES &amp; INDUSTRY AFFILIATIONS:</span></p>\n<ul>\n<li>One of the Inc. 5000 fastest-growing companies four years running</li>\n<li>One of West Michigan’s Best and Brightest Employers</li>\n<li>Member of Women in Transportation</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">EQUAL OPPORTUNITY STATEMENT:</span></p>\n<p>Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.</p>",
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    "jobOpeningShareUrl": "https://allylogistics.bamboohr.com/careers/59",
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