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Desk Assistant - University of Maryland of Baltimore County

26793274 004a 41d0 956a 12718c230735 19000101 000001 · Catonsville, MD, US, Catonsville, MD · Deleted · $15–$15 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company26793274 004a 41d0 956a 12718c230735 19000101 000001
TitleDesk Assistant - University of Maryland of Baltimore County
Normalized title-
Department / team-
LocationCatonsville, MD, United States
Work model-
Employment type-
Salary$15–$15 / hour
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-12 / 2026-05-31
Changed / last seen2026-06-14 / 2026-06-12

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Linked records

Company26793274 004a 41d0 956a 12718c230735 19000101 000001
Source40780e37-87d8-42c8-bb4d-67b9e92fa77c
ATS providerADP Workforce Now Recruiting

Description

Job Title: Desk Assistant Reports To: Assistant General Manager Location: Walker Avenue Apartments at University of Maryland of Baltimore County Compensation: $15.00 per hour. Position works up to 20 hours per week Term: on or about May 20, 2026 – May 19, 2027 FLSA Status: Student Non-Exempt Summary: The Desk Assistant reports directly to the Assistant General Manager and accepts instructions from the Licensing Coordinator and Office Coordinator. Overall responsibilities include contributing to a high-quality living experience for our Walker Avenue Apartments (“Walker”) residents by complementing the academic goals and personal growth of the students via excellent customer service and responsiveness. Essential Duties and Responsibilities Attend all DA training sessions, weekly meetings, and complete training programs (including online training) and participate in on-going training with the Assistant General Manager on an as-needed basis Develop and maintain a positive working relationship with residents, visitors, Management Office staff, Residential Life staff, and University staff. Regularly clarify University Code of Conduct, Residential Life’s Rights and Responsibilities Guide, Walker License, and Walker Rules and Regulations, policies (including payment collection), and procedures to all residents. Conduct key audits (for lockout keys, unreturned keys, etc) Forward voicemail and/or email communications to the appropriate staff member Receive and distribute packages to residents (utilizing notice and sign-out methods) Receive rental payments (using designated methods) Observe closing instructions at end of shifts Assist with license signing processes (and related documentation) Submit work orders via the Resident Portal Instruct residents on how to utilize the Resident Portal Be present for Check- in(s) at the beginnings of license periods and perform related duties accordingly Ensure that necessary forms and reports are completed accurately and submitted on timePerform any additional functions as assigned by their supervisor To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma. Enrolled as a current University of Maryland Baltimore County student and in good standing (academic, conduct, and financial) with both UMBC and Walker Avenue Apartments Ability to lift up to 35lbs and navigate up and down stairs. Demonstrate proficiency in verbal communication. Possess strong customer service skills. Be comfortable working in Excel, Microsoft Word, and other office programs as necessary. Professional and courteous in dealing with residents. Availability to work posted work schedules Availability to work 9am – 10pm during the Fall/Spring, and 9am-8pm during the Summer/Winter semesters. Participate in all staff meetings Evening and weekend shifts are required; weekday 9:00-6:00pm shifts are not guaranteed Attend all shifts as scheduled, or arrange for a reliable shift replacement The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This not an employment contract. Hourly wage is $15.00 per hour Number of hours worked per week is determined by supervisor, and may fluctuate according to needs of the site (i.e. openings, closings, 'turn' periods, license signing, etc). If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.

Full job record

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Source ID40780e37-87d8-42c8-bb4d-67b9e92fa77c
Board ID40780e37-87d8-42c8-bb4d-67b9e92fa77c
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TitleDesk Assistant - University of Maryland of Baltimore County
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Activeno
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Department—
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CountryUnited States
RegionMD
CityCatonsville
Salary Raw15 To 15 (USD) Hourly
Salary Min15
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First Seen At2026-05-31 18:27:59Z
Last Seen At2026-06-12 12:32:35Z
Last Checked At2026-06-14 12:39:28Z
Last Changed At2026-06-14 12:39:28Z
Inactive At2026-06-14 12:39:28Z
Source Posted At2026-05-12 01:31:00Z
Source Updated At—
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    "requisitionDescription": "<div><p><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span></span></p><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;' data-pasted=\"true\"><strong><span style=\"font-size: 16px; font-family: Arial, sans-serif; color: black;\">Job Title: </span></strong><span style=\"font-size: 16px; font-family: Arial, sans-serif; color: black;\">Desk Assistant</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px;\"><strong><span style=\"font-family: Arial, sans-serif; color: black;\">Reports To:</span></strong></span><span style=\"font-size: 16px; font-family: Arial, sans-serif; color: black;\">&nbsp;Assistant General Manager&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px;\"><strong><span style=\"font-family: Arial, sans-serif; color: black;\">Location:</span></strong></span><span style=\"font-size: 16px; font-family: Arial, sans-serif; color: black;\">&nbsp;Walker Avenue Apartments at University of Maryland of Baltimore County</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px;\"><strong><span style=\"font-family: Arial, sans-serif; color: black;\">Compensation:</span></strong></span><span style=\"font-size: 16px; font-family: Arial, sans-serif; color: black;\">&nbsp;$15.00 per hour. Position works up to 20 hours per week</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px;\"><strong><span style=\"font-family: Arial, sans-serif; color: black;\">Term:</span></strong></span><span style=\"font-size: 16px; font-family: Arial, sans-serif; color: black;\">&nbsp;on or about May 20, 2026 &ndash; May 19, 2027</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px;\"><strong><span style=\"font-family: Arial, sans-serif; color: black;\">FLSA Status:</span></strong></span><span style=\"font-size: 16px; font-family: Arial, sans-serif; color: black;\">&nbsp;Student Non-Exempt</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px;\"><strong><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Summary:</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0); background: white;\">The Desk Assistant reports directly to the Assistant General Manager and accepts instructions from the Licensing Coordinator and Office Coordinator. Overall responsibilities include contributing to a high-quality living experience for our Walker Avenue Apartments (&ldquo;Walker&rdquo;) residents by complementing the academic goals and personal growth of the students via excellent customer service and responsiveness.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong>Essential Duties and Responsibilities</strong></span></p><ul><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 107%;\">Attend all DA training sessions, weekly meetings, and complete training programs (including online training) and participate in on-going training with the Assistant General Manager on an as-needed basis</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Develop and maintain a positive working relationship with residents, visitors, Management Office staff, Residential Life staff, and University staff.</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Regularly clarify University Code of Conduct, Residential Life&rsquo;s Rights and Responsibilities Guide, Walker License, and Walker Rules and Regulations, policies (including payment collection), and procedures to all residents.</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Conduct key audits (for lockout keys, unreturned keys, etc)</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Forward voicemail and/or email communications to the appropriate staff member</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Receive and distribute packages to residents (utilizing notice and sign-out methods)</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Receive rental payments (using designated methods)</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Observe closing instructions at end of shifts</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Assist with license signing processes (and related documentation)</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Submit work orders via the Resident Portal&nbsp;</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Instruct residents on how to utilize the Resident Portal</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Be present for Check- in(s) at the beginnings of license periods and perform related duties accordingly&nbsp;</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Ensure that necessary forms and reports are completed accurately and submitted on timePerform any additional functions as assigned by their supervisor <strong><em>&nbsp;</em></strong></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;' data-pasted=\"true\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">High school diploma.</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Enrolled as a current University of Maryland Baltimore County student and in good standing (academic, conduct, and financial) with both UMBC and Walker Avenue Apartments</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Ability to lift up to 35lbs and navigate up and down stairs.</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Demonstrate proficiency in verbal communication.</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Possess strong customer service skills.</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Be comfortable working in Excel, Microsoft Word, and other office programs as necessary.&nbsp;</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Professional and courteous in dealing with residents.</li><li style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\">Availability to work posted work schedules&nbsp;</li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"color: rgb(0, 0, 0);\">Availability to work 9am &ndash; 10pm during the Fall/Spring, and 9am-8pm during the Summer/Winter semesters. Participate in all staff meetings Evening and weekend shifts are required; weekday 9:00-6:00pm shifts are not guaranteed Attend all shifts as scheduled, or arrange for a reliable shift replacement&nbsp;</span></span></p></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;' data-pasted=\"true\"><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">This not an employment contract.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\"><br></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><span style=\"color: rgb(0, 0, 0);\">Hourly wage is $15.00 per hour Number of hours worked per week is determined by supervisor, and may fluctuate according to needs of the site (i.e. openings, closings, &#39;turn&#39; periods, license signing, etc).&nbsp;</span></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><br></p><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><div class=\"fr-view\"><p><br></p></div></span></div><p><br></p></div>\n",
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