Property Manager

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    "datePosted": "2025-09-22",
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    "description": "<p><span style=\"font-size: 24pt; font-weight: bold\">Property Manager </span></p>\n<p><span style=\"font-size: 12pt\">Job Description</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Reports to:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Senior PM</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Division:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">GOPM</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Department:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Property Management</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Status:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Full-Time</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Location and Work Setup:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Remote</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Summary:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Green Ocean Property Management (GOPM) is hiring a detail-driven and proactive Property Manager Assistant to support the daily operations of our property management team. In this role, you will be instrumental in maintaining tenant satisfaction, ensuring smooth leasing processes, and coordinating with vendors and internal teams to address property needs.</span></p>\n<p><span style=\"font-size: 10pt; font-weight: 500\">This is a client-facing, systems-heavy role that requires strong organization, responsiveness, and communication skills. You’ll handle the front lines of tenant communication, assist with maintenance logistics, and contribute to streamlined operational execution — all from a remote environment.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Key Responsibilities:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Tenant Communication &amp; Lease Management</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Act as the primary point of contact for tenants — address inquiries, requests, and concerns in a timely, professional manner.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Assist in lease lifecycle management including drafting lease agreements, facilitating renewals, and processing terminations.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Manage rent collection activities, send reminders, escalate late payments, and help enforce payment terms.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Maintenance Coordination</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Serve as liaison between tenants, property owners, and vendors.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Schedule and monitor maintenance and repair work orders using internal tracking tools.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Ensure follow-through and resolution of service requests; maintain a high standard of property condition.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Records Management</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Maintain up-to-date digital records including leases, inspection reports, rent rolls, and maintenance logs.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Ensure compliance with state and federal property management regulations regarding documentation and tenant interactions.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Tenant Screening &amp; Onboarding</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Conduct background checks, verify employment and references for prospective tenants.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Assist in preparing onboarding materials and move-in documentation.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Move-In/Move-Out Support</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Assist in the coordination of property inspections for both move-ins and move-outs.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Prepare condition reports and coordinate with vendors for turnover services.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Ensure timely processing of security deposit returns in accordance with regulations.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Reporting &amp; Data Entry</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Generate regular operational reports, including:</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Occupancy/vacancy rates</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Maintenance activity summaries</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Rent collection status</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Lease expiration schedules</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Flag operational risks or trends proactively.</span></li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Marketing &amp; Listings Support</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Create or update rental listings on platforms such as Zillow, Facebook Marketplace, and RentRedi.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Coordinate with the leasing team to schedule virtual or in-person property showings.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Monitor listing performance and suggest optimizations.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: 500\">Cross-Functional Collaboration</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Work closely with the property management, leasing, and accounting teams to ensure efficient workflow.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Escalate urgent issues while maintaining alignment with internal processes and SOPs.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Suggest process improvements that enhance tenant experience or team productivity.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Qualifications:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Minimum </span><span style=\"font-size: 10pt; font-weight: bold\">2 years experience</span><span style=\"font-size: 10pt; font-weight: 500\"> in property management, real estate operations, or virtual property assistance.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Knowledge of lease administration, rental laws, and maintenance coordination processes.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Ability to multitask across a </span><span style=\"font-size: 10pt; font-weight: bold\">high volume of properties or tenants</span><span style=\"font-size: 10pt; font-weight: 500\">.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Excellent communication skills</span><span style=\"font-size: 10pt; font-weight: 500\"> (verbal and written) and professional customer service demeanor.</span><span style=\"font-size: 10pt; font-weight: 500\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Technical Proficiency</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Strong experience with </span><span style=\"font-size: 10pt; font-weight: bold\">property management software</span><span style=\"font-size: 10pt; font-weight: 500\"> (e.g., AppFolio, Buildium, RentRedi, or similar).</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Proficient in </span><span style=\"font-size: 10pt; font-weight: bold\">Google Workspace</span><span style=\"font-size: 10pt; font-weight: 500\"> (Docs, Sheets, Calendar) and </span><span style=\"font-size: 10pt; font-weight: bold\">Microsoft Office</span><span style=\"font-size: 10pt; font-weight: 500\">.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Comfortable using remote tools like Slack, Zoom, and project management boards (Asana, Trello).</span></li>\n</ul>\n<p><br></p>",
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