Collections Billing Associate

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  "location": {
    "raw": "E Syracuse, NY, US",
    "city": "E Syracuse",
    "region": "NY",
    "country": "United States",
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  "salary_period": "hour",
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    "url": "https://kphcareers-kphhealthcareservices.icims.com/jobs/15275/collections-billing-associate/job",
    "@type": "JobPosting",
    "title": "Collections Billing Associate",
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    "datePosted": "2026-02-03T05:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Scope of Responsibilities</strong>: The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances   </p>\n<p> </p>\n<p><strong>Job Summary: </strong>The following are the duties performed by employees in this classification. </p>\n<h2>Responsibilities</h2>\n<p><strong>Job Duties:</strong></p>\n<p> </p>\n<ul>\n <li>Face-sheet and census entry to ensure accurate billing. </li>\n <li>Verifying primary and secondary insurance coverage on residents. </li>\n <li>Provide customer service and problem resolution to facilities and residents.</li>\n <li>Account reconciliation and account refund requests</li>\n <li>Complex account reconciliation </li>\n <li>Account adjustments, bad debt processing</li>\n <li>Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up</li>\n <li>Track and re-bill pending Medicaid accounts </li>\n <li>Re-bill claims as needed</li>\n <li>Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management.</li>\n <li>Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.</li>\n <li>Recognize and rectify any errors made within an account</li>\n <li>Set up Lawson accounts for facility and private pay</li>\n <li>Month-end closing process</li>\n <li>Re-bill claims to improve reimbursement from NETRX reporting </li>\n <li>Assist in special projects as required</li>\n <li>Works with minimal supervision</li>\n <li>May assist in orienting and training new employees</li>\n <li>Responsible for completing all mandatory and regulatory training programs</li>\n <li>Perform other duties as assigned</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Attendance Requirements:</strong></p>\n<ul>\n <li>Must be available, and on-time for scheduled work shifts</li>\n</ul>\n<p> </p>\n<p><strong>Educational Requirements:</strong></p>\n<ul>\n <li>Required: High School Diploma or GED</li>\n <li>Preferred: Associates Degree or Higher in Accounting or related field</li>\n</ul>\n<p> </p>\n<p><strong>Experience:</strong></p>\n<ul>\n <li>Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Required </strong>(Vermont Employees):</p>\n<ul>\n <li>Registered  with the State of Vermont as a Pharmacy Technician</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Job Skill Requirements:</strong></p>\n<ul>\n <li>Assertive interpersonal communication skills</li>\n <li>Strong understanding of computer technology</li>\n</ul>\n<p> </p>\n<p><strong>Behavioral Traits Required:</strong></p>\n<ul>\n <li>Cooperation: Must work harmoniously and effectively  with  fellow employees, supervisors and others you are in contact with</li>\n <li>Initiative: Must work within supervision guidelines and assume additional responsibilities</li>\n <li>Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work</li>\n <li>Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences</li>\n <li>Involvement: Must enjoy the demands of the job and work with interest and enthusiasm</li>\n <li>Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately</li>\n <li>Safety: Must take care of equipment and employ good safety habits</li>\n <li>Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams</li>\n</ul>\n<p> </p>\n<p><strong>Compensation:</strong></p>\n<p> </p>\n<p> $18.00-22.00 an hour </p>\n<p> </p>\n<p>The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. </p>\n<p> </p>\n<p>KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.</p>",
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          "streetAddress": "1 Adler Dr.",
          "addressCountry": "US",
          "addressLocality": "E Syracuse",
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    "validThrough": "2027-02-03T05:00:00.000Z",
    "employmentType": "FULL_TIME",
    "hiringOrganization": {
      "name": "KPH Healthcare Services",
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    "occupationalCategory": "Accounting/Finance"
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