Service Manager / Supervisor de Servicio $500 HIRING BONUS

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p>The following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. &nbsp;Summit emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives. &nbsp; Summit reserves the right at any time to change or amend these descriptions as necessary.&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong>Job Description:</strong></p><ul><li>The Service Manager assists the Community Manager in the initiation and management of maintenance, budgets, capital expenditures, permits, and other maintenance related functions</li><li>Diagnose and perform advanced and routine maintenance or repair work for including, but not limited to electrical, plumbing, HVAC, appliance, water irrigation, gates, fences, flooring, roofing, lighting (interior and exterior), gas fixtures and appliances (if applicable), cabinetry, doors, locks, windows, water leaks, security systems, fire protection equipment and outdoor amenities such as pool and spa/hot tub</li><li>Ability to troubleshoot corrective maintenance problems</li><li>Service Managers lead the facilities team by example and hands-on approach&nbsp;</li><li>Knowledgeable on use and safety of various tools including but not limited to key machine, wrenches, drills, compressors, testing meters, etc.</li><li>Maintain and monitor make-ready board electronically and/or manually</li><li>Ensure vacant apartment homes are restored to &ldquo;rent ready&rdquo; status within Summit standards</li><li>Maintain accurate records in accordance with Summit policies and procedures regarding EPA/OSHA standards</li><li>Create and execute preventative maintenance schedule</li><li>Complete service requests in a timely manner</li><li>Keep office team up to date on status of service requests that exceed Summit standard</li><li>Ensure the physical condition of the community and immediately report and correct unsafe conditions</li><li>Work closely with Community Manager regarding performance of team, budget constraints, etc.</li><li>Ensure the pool/spa (if applicable) meet chemical standards as required</li><li>Maintain maintenance shop; must be safe, clean and well organized with adequate inventory</li><li>Identify all utility meter cut-offs, apartment and fixture cut-offs and sewer cleanouts. The Service Manager will work with the Community Manager to maintain an emergency property map listing important pieces</li><li>Coordinate and oversee all work by sub-contractors</li><li>Work with the office team regarding information needed from residents for service requests</li><li>It is important for the Service Manager to maintain market awareness of competitors&nbsp;</li><li>Work closely with vendors and negotiate contracts</li><li>Participate in the maintaining of service request and vendor files</li><li>Ensure SDS on file for all chemicals</li><li>Train and motivate service team members</li></ul><p><strong>&nbsp;</strong></p><p><strong>Tools:</strong></p><p>This position must provide their own tools. Tools needed:&nbsp;</p><ul><li>Hand tools: wrenches, grips, screwdrivers, etc</li><li>Power tools: drills, wrenches, sander, saws, etc</li><li>Measuring devices: calipers, voltmeters, ohmmeters, testing meters, etc</li></ul><p><strong>Attributes:</strong></p><ul><li>Detail oriented</li><li>Organized</li><li>Time management</li><li>Conflict management</li><li>Strong communication skills</li><li>Independent worker (self-motivated)&nbsp;</li><li>Customer service oriented</li><li>Motivating to others</li></ul><p><strong>&nbsp;</strong></p><p><strong>Physical Requirements:&nbsp;</strong></p><ul><li>Stand, walk and sit alternatively depending on specific needs of the day</li><li>Ability to:<ol><li>Push, pull, bend, stoop, squat, kneel, climb stairs and reach above shoulders</li><li>Lift up to 80 lbs.</li><li>Work indoors and outdoors (in various weather)</li></ol></li></ul><p><strong>Minimum Requirements:&nbsp;</strong></p><ul><li>HVAC certification <strong>required</strong></li><li>Pool certification <strong>required</strong> from the local municipality of the property&nbsp;</li><li>7 years experience in maintenance/facilities within property management and/or hospitality</li><li>7 years experience working with customers and providing customer service</li><li>4 years experience in a managing role</li></ul><p><strong>Preferred Experience:</strong></p><ul><li>Yardi</li><li>HandyTrack&nbsp;</li></ul><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" id=\"isPasted\"><div><p>_______</p><p>La siguiente informaci&oacute;n debe considerarse una descripci&oacute;n completa de este puesto; tambi&eacute;n debe tenerse en cuenta que es posible que algunas responsabilidades y deberes no se aborden espec&iacute;ficamente. Summit enfatiza un enfoque de equipo y espera que cada persona realice cualquier tarea o solicitud razonable que sea consistente con el cumplimiento de los objetivos de la empresa. Summit se reserva el derecho en cualquier momento de cambiar o enmendar estas descripciones seg&uacute;n sea necesario.</p><p><strong>Descripci&oacute;n del trabajo:</strong></p><p>&bull; Asistir al Community Manager en la iniciaci&oacute;n y gesti&oacute;n del mantenimiento, presupuestos, gastos de capital, permisos y otras funciones relacionadas con el mantenimiento.</p><p>&bull; Diagnosticar y realizar trabajos de mantenimiento o reparaci&oacute;n avanzados y de rutina que incluyen, entre otros, electricidad, plomer&iacute;a, HVAC, electrodom&eacute;sticos, riego por agua, puertas, cercas, pisos, techos, iluminaci&oacute;n (interior y exterior), accesorios y electrodom&eacute;sticos de gas (si aplicable), gabinetes, puertas, cerraduras, ventanas, fugas de agua, sistemas de seguridad, equipo de protecci&oacute;n contra incendios y servicios al aire libre como piscina y spa / jacuzzi.</p><p>&bull; Capacidad para solucionar problemas de mantenimiento correctivo.</p><p>&bull; Liderar el equipo de instalaciones con el ejemplo y el enfoque pr&aacute;ctico.</p><p>&bull; Conocedor del uso y la seguridad de diversas herramientas, incluidas, entre otras, m&aacute;quinas de llaves, llaves inglesas, taladros, compresores, medidores de prueba, etc.</p><p>&bull; Mantener y supervisar el pizaron de apartamentos de forma electr&oacute;nica y / o manual.</p><p>&bull; Asegurar de que los apartamentos vac&iacute;os se restauren al estado &quot;listo para alquilar&quot; dentro de los est&aacute;ndares de Summit.</p><p>&bull; Mantener registros precisos de acuerdo con las pol&iacute;ticas y procedimientos de Summit con respecto a las normas de EPA / OSHA.</p><p>&bull; Crear y ejecutar un programa de mantenimiento preventivo.</p><p>&bull; Completar las solicitudes de servicio de manera oportuna.</p><p>&bull; Mantener al equipo de la oficina actualizado sobre el estado de las solicitudes de servicio que superan el est&aacute;ndar Summit.</p><p>&bull; Asegurar la condici&oacute;n f&iacute;sica de la comunidad e informar y corregir inmediatamente las condiciones inseguras.</p><p>&bull; Trabajar en colaboraci&oacute;n con Community Manager con respecto al desempe&ntilde;o del equipo, restricciones presupuestarias, etc.</p><p>&bull; Aseg&uacute;rese de que la piscina / spa (si corresponde) cumpla con los est&aacute;ndares qu&iacute;micos requeridos.</p><p>&bull; Mantener el taller de mantenimiento; debe ser seguro, limpio y bien organizado con un inventario adecuado.</p><p>&bull; Identifique todos los cortes de medidores de servicios p&uacute;blicos, cortes de apartamentos y accesorios y limpiezas de alcantarillado. Trabaje con el administrador de la comunidad para mantener un mapa de propiedades de emergencia que enumere las piezas importantes.</p><p>&bull; Coordinar y supervisar todo el trabajo de los subcontratistas.</p><p>&bull; Trabajar con el equipo de la oficina con respecto a la informaci&oacute;n necesaria de los residentes para las solicitudes de servicio.</p><p>&bull; Mantener el conocimiento del mercado de los competidores.</p><p>&bull; Trabajar en colaboraci&oacute;n con los proveedores y negociar contratos.</p><p>&bull; Participar en el mantenimiento de solicitudes de servicio y archivos de proveedores.</p><p>&bull; Asegurar SDS en el archivo de todos los productos o qu&iacute;micos que se usan.</p><p>&bull; Capacitar y motivar a los miembros del equipo de servicio.</p><p>&nbsp;</p><p><strong>Herramientas:</strong></p><p>Esta posici&oacute;n debe proporcionar sus propias herramientas.</p><p><strong>&nbsp;</strong></p><p><strong>Herramientas necesarias:</strong></p><p>&bull; Herramientas manuales: llaves, empu&ntilde;aduras, destornilladores, etc.</p><p>&bull; Herramientas el&eacute;ctricas: taladros, llaves inglesas, lijadoras, sierras, etc.</p><p>&bull; Dispositivos de medici&oacute;n: calibradores, volt&iacute;metros, ohm&iacute;metros, medidores de prueba, etc.</p><p>&nbsp;</p><p><strong>Atributos:</strong></p><p>&bull; Orientado al detalle</p><p>&bull; Organizado</p><p>&bull; Gesti&oacute;n del tiempo</p><p>&bull; Manejo de conflictos</p><p>&bull; Fuertes habilidades de comunicaci&oacute;n</p><p>&bull; Trabajador independiente (automotivado)</p><p>&bull; Servicio orientado al cliente</p><p>&bull; Motivar a los dem&aacute;s</p><p>&nbsp;</p><p><strong>Requerimientos f&iacute;sicos:</strong></p><p>&bull; P&aacute;rarse, caminar y sentarse alternativamente seg&uacute;n las necesidades espec&iacute;ficas del d&iacute;a</p><p>&bull; Habilidad para:</p><p>o Empujar, tirar, inclinarse, agacharse, ponerse en cuclillas, arrodillarse, subir escaleras y alcanzar por encima de los hombros.</p><p>o Levantar hasta 80 libras.</p><p>o Trabajar en interiores y exteriores (en varios climas.)</p><p>&nbsp;</p><p><strong>Requerimientos m&iacute;nimos:</strong></p><p>&bull; Se requiere certificaci&oacute;n HVAC</p><p>&bull; Se requiere certificaci&oacute;n de la piscina del municipio local de la propiedad.</p><p>&bull; 7 a&ntilde;os de experiencia en mantenimiento / instalaciones dentro de la administraci&oacute;n de propiedades y / o hoteler&iacute;a</p><p>&bull; 7 a&ntilde;os de experiencia trabajando con clientes y brindando servicio al cliente</p><p>&bull; 4 a&ntilde;os de experiencia en un puesto directivo</p><p><strong>&nbsp;</strong></p><p><strong>Experiencia preferida:</strong></p><p>&bull; Yardi</p><p>&bull; HandyTrac</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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