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HomeCompanies8x8incAccounts Receivable & Collections Analyst

Accounts Receivable & Collections Analyst

8x8inc · San Jose, CA, United States · Active · SmartRecruiters

Job facts

FieldValue
Company8x8inc
TitleAccounts Receivable & Collections Analyst
Normalized title-
Department / teamAccounting/Auditing
LocationSan Jose, CA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerSmartRecruiters
Posted / first seen2015-03-09 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 8x8inc.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in San Jose.Open
Department jobsActive postings in Accounting/Auditing.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company8x8inc
Source74f837c0-6322-4599-a7e7-32f677415ef9
ATS providerSmartRecruiters

Description

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:  https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** 8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock, 8x8 ranked No. 10 on the Forbes list of 20 Fast Growing Tech Stars. Additionally Forbes selected 8x8 the 23rd best small company based on Growth and Financial Performance, 8x8 Ranks 23rd on Top 100 List and 10th on List of Fast Growing Tech Stars.  8x8 is the one connection businesses need to experience the unique capabilities of advanced VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone services, contact center solutions, web conferencing, powerful online productivity tools and flexible service plans. 8x8 services are affordable as well as easy to setup and use. PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:   https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** Job Description As we continue to strengthen our infrastructure, the AR and Collection Analyst must possess the knowledge, skills and ability to manage a varied accounts receivable portfolio. Responsibilities include collecting customer outstanding receivable balances by enforcing terms of sale; timely analysis and making decisions for resolution of over/short payments and deductions/claims; reviewing and taking action on orders; responding to internal and external customer inquiries; creating reports and analysis using excel; ability to adhere to new requirements; must be very excel savvy; ability to perform other tasks and special projects as needed. The A/R Analyst must be self-reliant and make independent decisions exercising good judgment. This position interacts with all levels of management internally and externally to minimize risk and improve profitability and the collections cycle. They serve as the main point of contact in identifying and resolving issues that impact receivables. Key Responsibilities Analyst has overall responsibility for a receivable portfolio Independently plan, analyze and carry out collection of past due accounts   Conduct timely research, analysis and decision making for resolution of deductions and disputed items, short/over-payments Reconcile accounts in timely manner; analysis of transactions and initiate credits and adjustments to accounts, as well as accurate clearing of corresponding credits and debits Identify and resolve order-to-cash root cause issues that impede invoicing, collections and deduction resolution. Includes initiating and driving cross functional resolutions. Review orders on credit hold and personally take appropriate action to ensure delivery dates met Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations Active participation with driving results to meet individual, team and department objectives Ongoing process improvement focus, making recommendations and participating and or leading implementations to improve department efficiency Establish and maintain strong working relationships with customers and other functional groups at all levels including executive decision makers Keep management apprised of unusual or non-standard issues and escalate when appropriate Provide coverage during hours of responsibility for internal and external customers Other tasks/projects as needed PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:  https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** BA/BS in related discipline highly preferred or equivalent experience Minimum 1-2 years high volume collections and deductions experience  Exceptional Microsoft Office skills are required; including pivot tables, vlookups, formula building and sorting of data Peoplesoft experience is highly desired  Positive and energized work attitude with a sense of urgency, strong work ethic and eager to learn and grow in a fluid and changing environment  Demonstrated ability to adapt and work in a very ambiguous and growing environment Attention to detail without losing focus of the “big picture” Ability to thrive in a fast paced, ever-changing environment with the ability to stay focused and quickly achieve closure Excellent problem solving and negotiation skills required. Proven ability to own complex portfolios    Communication skills require strong business writing skills and the ability to effectively articulate with discussions, proposals and negotiations in a persuasive manner Highly motivated self-starter who can work well independently and in a team environment Must have a flexible schedule and be willing to put in extra time as needed to meet objectives Experience in Telecom industry preferred PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:  https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** Notice to Search Firms and Staffing Agencies 8x8, Inc. maintains an approved supplier list based on current skill set and technology requirements. Therefore, our supplier base is limited to our specific hiring needs in a given business cycle. 8x8, Inc. does not accept resumes from unapproved suppliers. Any resumes received from unapproved suppliers will be considered unsolicited and 8x8, Inc. will not be obligated to pay a referral fee. All your information will be kept confidential according to EEO guidelines. PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:  https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.**

Full job record

Job IDb447ccbd29bfe41d77c7432e9dbe0d5af3ca2c3e
Org IDd2628b23-cefb-4b52-b08e-71872d108b09
Source ID74f837c0-6322-4599-a7e7-32f677415ef9
Board ID74f837c0-6322-4599-a7e7-32f677415ef9
Providersmartrecruiters
Provider Job Key81507643
TitleAccounts Receivable & Collections Analyst
Normalized Title
Statusactive
Activeyes
Location TextSan Jose, CA, United States
DepartmentAccounting/Auditing
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CitySan Jose
Salary RawPLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:  https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** 8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock, 8x8 ranked No. 10 on the Forbes list of 20 Fast Growing Tech Stars. Additionally Forbes selected 8x8 the 23rd best small company based on Growth and Financial Performance, 8x8 Ranks 23rd on Top 100 List and 10th on List of Fast Growing Tech Stars.  8x8 is the one connection businesses need to experience the unique capabilities of advanced VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone services, contact center solutions, web conferencing, powerful online productivity tools and flexible service plans. 8x8 services are affordable as well as easy to setup and use. PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:   https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** Job Description As we continue to strengthen our infrastructure, the AR and Collection Analyst must possess the knowledge, skills and ability to manage a varied accounts receivable portfolio. Responsibilities include collecting customer outstanding receivable balances by enforcing terms of sale; timely analysis and making decisions for resolution of over/short payments and deductions/claims; reviewing and taking action on orders; responding to internal and external customer inquiries; creating reports and analysis using excel; ability to adhere to new requirements; must be very excel savvy; ability to perform other tasks and special projects as needed. The A/R Analyst must be self-reliant and make independent decisions exercising good judgment. This position interacts with all levels of management internally and externally to minimize risk and improve profitability and the collections cycle. They serve as the main point of contact in identifying and resolving issues that impact receivables. Key Responsibilities Analyst has overall responsibility for a receivable portfolio Independently plan, analyze and carry out collection of past due accounts   Conduct timely research, analysis and decision making for resolution of deductions and disputed items, short/over-payments Reconcile accounts in timely manner; analysis of transactions and initiate credits and adjustments to accounts, as well as accurate clearing of corresponding credits and debits Identify and resolve order-to-cash root cause issues that impede invoicing, collections and deduction resolution. Includes initiating and driving cross functional resolutions. Review orders on credit hold and personally take appropriate action to ensure delivery dates met Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations Active participation with driving results to meet individual, team and department objectives Ongoing process improvement focus, making recommendations and participating and or leading implementations to improve department efficiency Establish and maintain strong working relationships with customers and other functional groups at all levels including executive decision makers Keep management apprised of unusual or non-standard issues and escalate when appropriate Provide coverage during hours of responsibility for internal and external customers Other tasks/projects as needed PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:  https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** BA/BS in related discipline highly preferred or equivalent experience Minimum 1-2 years high volume collections and deductions experience  Exceptional Microsoft Office skills are required; including pivot tables, vlookups, formula building and sorting of data Peoplesoft experience is highly desired  Positive and energized work attitude with a sense of urgency, strong work ethic and eager to learn and grow in a fluid and changing environment  Demonstrated ability to adapt and work in a very ambiguous and growing environment Attention to detail without losing focus of the “big picture” Ability to thrive in a fast paced, ever-changing environment with the ability to stay focused and quickly achieve closure Excellent problem solving and negotiation skills required. Proven ability to own complex portfolios    Communication skills require strong business writing skills and the ability to effectively articulate with discussions, proposals and negotiations in a persuasive manner Highly motivated self-starter who can work well independently and in a team environment Must have a flexible schedule and be willing to put in extra time as needed to meet objectives Experience in Telecom industry preferred PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:  https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** Notice to Search Firms and Staffing Agencies 8x8, Inc. maintains an approved supplier list based on current skill set and technology requirements. Therefore, our supplier base is limited to our specific hiring needs in a given business cycle. 8x8, Inc. does not accept resumes from unapproved suppliers. Any resumes received from unapproved suppliers will be considered unsolicited and 8x8, Inc. will not be obligated to pay a referral fee. All your information will be kept confidential according to EEO guidelines. PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:  https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US **PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.**
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://jobs.smartrecruiters.com/8x8Inc/81507643-accounts-receivable-collections-analyst
Apply URLhttps://jobs.smartrecruiters.com/8x8Inc/81507643-accounts-receivable-collections-analyst?oga=true
First Seen At2026-05-31 17:41:37Z
Last Seen At2026-06-06 10:43:08Z
Last Checked At2026-06-06 10:43:08Z
Last Changed At2026-05-31 17:41:37Z
Inactive At
Source Posted At2015-03-09 21:09:01Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=8x8inc/date=2026-06-06/2026-06-06T10-43-03-733Z-88d34f15c502799044a4e68e70e80f9d1b61403be0804ba7704b9543e3b9fd8a.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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          "text": "<p><b>PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:</b></p><p><b> https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&amp;jobId=83025&amp;lang=en_US</b></p><p><b>**PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** </b></p><p><br /></p><p>8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock, 8x8 ranked No. 10 on the Forbes list of 20 Fast Growing Tech Stars. Additionally Forbes selected 8x8 the 23rd best small company based on Growth and Financial Performance, 8x8 Ranks 23rd on Top 100 List and 10th on List of Fast Growing Tech Stars.</p><p> 8x8 is the one connection businesses need to experience the unique capabilities of advanced VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone services, contact center solutions, web conferencing, powerful online productivity tools and flexible service plans. 8x8 services are affordable as well as easy to setup and use.</p>",
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