Sr. Project Manager - Commerce

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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-size: 18px\">Senior Project Manager - Commerce</span></span></p>\n<p><span style=\"font-size: 16px\">At Smith, we develop world-class experiential commerce solutions to help brands architect the most relevant, frictionless commerce experiences possible. We work at a high tempo, we collaborate, we’re passionate about our work with clients, and we deliver.</span></p>\n<p><span style=\"color: #333333; font-size: 16px\">The market demand for our services has fueled our growth. We're currently seeking </span><span style=\"font-size: 16px\">a talented Senior Project Managerthat thrives in a fast-paced environment</span><span style=\"color: #333333; font-size: 16px\"> to join our team. </span></p>\n<p><span style=\"color: #333333; font-size: 16px\">The Senior Project Manager plays a vital role in keeping project activities on task. You will manage the entire project lifecycle of projects, from defining business objectives and project plan to managing successful execution and deployment—all while meeting </span><span style=\"font-size: 16px\">strict deadlines and ensuring budgetary obligations. As an effective leader, you will </span><span style=\"font-size: 16px\">oversee a delivery team of complex, cross-functional resources to an acceptable level of risk by balancing scope, time, cost, customer satisfaction, and quality</span></p>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px\">Who You Are</span></span></p>\n<ul>\n<li><br><span style=\"font-size: 16px\">An ecommerce professional with experience managing end-to-end implementations of enterprise level platforms, SAP Commerce Cloud (Hybris) preferred</span></li>\n<li><br><span style=\"font-size: 16px\">A detail-oriented self-starter, an exceptional listener, and a skilled communicator (both verbal and written)</span></li>\n<li><br><span style=\"font-size: 16px\">A highly organized, mature problem-solver with sharp business acumen and in depth knowledge of ecommerce concepts </span></li>\n<li><br><span style=\"font-size: 16px\">Articulate, direct and customer facing.<br>You have the ability to present ideas in user-friendly language while keeping the customer’s needs front and center.</span></li>\n<li><br><span style=\"font-size: 16px\">Leads projects effectively through to completion expecting nothing less than excellence</span></li>\n<li><br><span style=\"font-size: 16px\">A positive team player with proven ability to motivate and lead their team</span></li>\n<li><br><span style=\"font-size: 16px\">A skilled decision-maker</span></li>\n<li><br><span style=\"font-size: 16px\">A polished presenter</span></li>\n<li><br><span style=\"font-size: 16px\">Results-oriented </span></li>\n<li><br><span style=\"font-size: 16px\">Open to travelling, if required</span></li>\n<li><br><span style=\"font-size: 16px\">Adaptable to technology and platform changes</span></li>\n<li><br><span style=\"font-size: 16px\">Experienced in customer management</span></li>\n</ul>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px\">What You’ll Do</span></span></p>\n<ul>\n<li><br><span style=\"font-size: 16px\">Document the project deliverables and scope in the Statement of Work</span></li>\n<li><br><span style=\"font-size: 16px\">Develop, manage, and document (in the agreed format) all production schedules, milestones, projections, estimates, and budgets for customer-assigned projects</span></li>\n<li><br><span style=\"font-size: 16px\">Deliver project outputs in accordance with project plans, costs, and customer expectations</span></li>\n<li><br><span style=\"font-size: 16px\">Manage project scope, identifying, defining, and communicating risks and change requests before taking appropriate action to minimize impact on project success</span></li>\n<li><br><span style=\"font-size: 16px\">Focus on prevention of slippage and overrun with early identification of risk with suitable and proactive mitigation plans that are actively managed</span></li>\n<li><br><span style=\"font-size: 16px\">Manage the test and acceptance process to attain customer signoff</span></li>\n<li><br><span style=\"font-size: 16px\">Create and manage RFP responses and estimates for prospective customers and projects</span></li>\n<li><br><span style=\"font-size: 16px\">Serve as customer’s primary point of contact to manage customer expectations and communications (including timetabled and ad hoc meetings), ensure that the customer is informed on the project status, and obtain customer approval and signoff on all major deliverables</span></li>\n<li><br><span style=\"font-size: 16px\">Manage the project team, including assigning individual project tasks, holding regular meetings to monitor progress, and ensuring all timesheets are completed on time</span></li>\n<li><br><span style=\"font-size: 16px\">Coordinate input from all project members, including third-party suppliers and customer staff, to ensure successful delivery</span></li>\n<li><br><span style=\"font-size: 16px\">Ensure that all work is produced in accordance with appropriate processes and that opportunities for improvement are identified and agreed upon</span></li>\n<li><br><span style=\"font-size: 16px\">Ensure the relevant repositories are updated and maintained</span></li>\n<li><br><span style=\"font-size: 16px\">Conduct regular meetings with practice director to report project progress.</span></li>\n<li><br><span style=\"font-size: 16px\">Lead end-of-project reviews and produce lessons-learned document at the end of the project</span></li>\n<li><br><span style=\"font-size: 16px\">Upon discovery, advise the account manager of potential new business opportunities with the customer</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px\">What We Look For</span></span></p>\n<ul>\n<li><br><span style=\"font-size: 16px\">5+ years experience with implementation of enterprise level ecommerce platforms, </span><span style=\"font-size: 16px\">SAP Commerce Cloud (Hybris) preferred</span></li>\n<li><br><span style=\"font-size: 16px\">Experience working in Agile and Waterfall software development environments </span></li>\n<li><br><span style=\"font-size: 16px\">Experience working within teams building ecommerce systems or other high-availability web-based applications</span></li>\n<li><br><span style=\"font-size: 16px\">Experience with issue and bug management systems such as the Atlassian suite (e.g., JIRA, Confluence) and/or Microsoft Visual Studio (TFS)</span></li>\n<li><br><span style=\"font-size: 16px\">5+ years of project management experience managing projects through the entire lifecycle, from inception to go live</span></li>\n<li><br><span style=\"font-size: 16px\">Experience writing Statements of Work or Project Charters </span></li>\n<li><br><span style=\"font-size: 16px\">Experience with RFP responses</span></li>\n<li><br><span style=\"font-size: 16px\">Working knowledge of Microsoft Office and Microsoft Project</span></li>\n</ul>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px\">Smith | </span></span><span style=\"font-weight: bold\"><span style=\"font-size: 16px\">Commerce Reimagined. Performance Realized.</span></span></p>\n<p><span style=\"font-size: 16px\">Smith goes beyond the traditional digital agency. We focus on converting our clients’ potential into performance. With over 20 years of commerce experience at our core, we bring deep expertise, coupled with an unparalleled passion for results, to every engagement. By working hand-in-hand with our clients and </span><span style=\"font-size: 16px\">key partnerships with technology platforms including SAP Commerce (formerly Hybris) and Salesforce</span><span style=\"font-size: 16px\">, we consistently produce commerce experiences that help brands and businesses do more than simply improve. We help them thrive. By combining our</span><br><span style=\"font-size: 16px\">strategic, creative, analytical, and technical capabilities, we consistently enhance customer experiences, accelerate sales, and optimize operations, enabling over 500,000 transactions every day and driving over $38 billion in annual revenue for our clients. </span><span style=\"font-size: 16px\">Our unique ownership structure is based on a philanthropic foundation</span><span style=\"font-size: 16px\"> </span><span style=\"font-size: 16px\">which allows us to focus on client outcomes before quarterly earnings reports and empowers us to make decisions focused on helping our clients <span>with our profits enabling socially beneficial programs. Smith has offices in Dayton, OH; Ottawa-Gatineau, Canada; and Santiago, Chile along with our remote workforce distributed throughout the United States and Canada. </span></span><span style=\"font-size: 16px\">We are</span><br><em><span style=\"font-size: 16px\">the performance</span></em><span style=\"font-size: 16px\"> <em>commerce</em> company. Learn more at</span><br><span><a rel=\"noopener noreferrer\" href=\"http://www.smith.co/\"><span style=\"font-size: 16px\">www.smithcommerce.com</span></a></span><span style=\"font-size: 16px\">. </span></p>\n<p><span style=\"font-size: 16px\"> </span></p>",
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