Program Manager, Operations Avivo Village

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    "description": "<h2><strong>Program Manager, Shelter Operations</strong></h2>\n\n<p><strong>Avivo Village Central Minnesota &ndash; St. Cloud</strong></p>\n\n<h3><em>A proven model. A new community. A rare opportunity to help lead the launch.</em></h3>\n\n<p>Do you know, you have the power to change the course of someone&rsquo;s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.</p>\n\n<p>Avivo is bringing Avivo Village to St. Cloud.</p>\n\n<p>Building on the success of Avivo Village North Loop in Minneapolis, Avivo is opening Avivo Village Central Minnesota, a newly constructed location designed to provide low‑barrier, trauma‑informed emergency shelter for individuals experiencing homelessness in the St. Cloud area.</p>\n\n<p>We are seeking a Program Manager, Shelter Operations who is excited to help implement an established Avivo Village model while playing a key role in shaping how that model is brought to life in a new community&mdash;establishing strong operations, a supportive staff culture, and effective community partnerships from the beginning.</p>\n\n<p>This is a leadership opportunity grounded in a trusted framework, with meaningful influence during program launch and early operations.</p>\n\n<hr />\n<h2><strong>Why This Role Is Unique</strong></h2>\n\n<ul>\n\t<li>A brand‑new Avivo Village location in St. Cloud, opening its doors for the first time</li>\n\t<li>A proven, well‑established shelter model, informed by years of experience in Minneapolis</li>\n\t<li>Meaningful leadership presence during program launch, staffing, and operational start‑up</li>\n\t<li>A 32‑hour work week with full‑time benefits, supporting sustainable and effective leadership</li>\n</ul>\n\n<p>You will not be creating a new model&mdash;but you will help ensure it is implemented with care, consistency, and responsiveness to the St. Cloud community.</p>\n\n<hr />\n<h2><strong>About the Role</strong></h2>\n\n<p>As <strong>Program Manager, Shelter Operations</strong>, you will oversee the day‑to‑day operations of <strong>Avivo Village Central Minnesota</strong>, providing leadership to a 24/7 team of frontline shelter staff and ensuring high‑quality, dignity‑centered services for shelter guests.</p>\n\n<p>Key responsibilities include:</p>\n\n<ul>\n\t<li>Lead staff in delivering low‑barrier, trauma‑informed, wellness and safety focused shelter services</li>\n\t<li>Support consistent implementation of the Avivo Village program model within a new location</li>\n\t<li>Provide hands‑on, visible leadership during program launch and ongoing operations</li>\n\t<li>Supervise, coach, and develop frontline staff across shifts</li>\n\t<li>Respond to urgent situations and support staff through crisis response</li>\n\t<li>Establish strong communication practices, staffing rhythms, and operational consistency</li>\n\t<li>Build and maintain collaborative relationships with local partners, funders, and stakeholders</li>\n</ul>\n\n<p>This role blends people leadership, operational oversight, and on‑site presence, particularly during the early stages of the program.</p>\n\n<hr />\n<h2><strong>Schedule &amp; Work Expectations</strong></h2>\n\n<p>This position is a 32‑hour per week role (Wednesday - Saturday) with full‑time benefits.&nbsp;</p>\n\n<p>Typical work expectations include:</p>\n\n<ul>\n\t<li>Regular schedule of Wednesday - Saturday with primarily daytime hours, with some evening hours</li>\n\t<li>Occasional overnight shifts based on program needs</li>\n\t<li>Participation in a shared on‑call rotation, distributed among shelter leadership for designated periods during the month</li>\n</ul>\n\n<p>Specific details regarding overnight frequency and on‑call expectations will be discussed during the interview process.</p>\n",
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A new community. A rare opportunity to help lead the launch.\\n\\nDo you know, you have the power to change the course of someone&rsquo;s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.\\n\\nAvivo is bringing Avivo Village to St. Cloud.\\n\\nBuilding on the success of Avivo Village North Loop in Minneapolis, Avivo is opening Avivo Village Central Minnesota, a newly constructed location designed to provide low‑barrier, trauma‑informed emergency shelter for individuals experiencing homelessness in the St. Cloud area.\\n\\nWe are seeking a Program Manager, Shelter Operations who is excited to help implement an established Avivo Village model while playing a key role in shaping how that model is brought to life in a new community&mdash;establishing strong operations, a supportive staff culture, and effective community partnerships from the beginning.\\n\\nThis is a leadership opportunity grounded in a trusted framework, with meaningful influence during program launch and early operations.\\n\\n\\nWhy This Role Is Unique\\n\\n\\n\\tA brand‑new Avivo Village location in St. Cloud, opening its doors for the first time\\n\\tA proven, well‑established shelter model, informed by years of experience in Minneapolis\\n\\tMeaningful leadership presence during program launch, staffing, and operational start‑up\\n\\tA 32‑hour work week with full‑time benefits, supporting sustainable and effective leadership\\n\\n\\nYou will not be creating a new model&mdash;but you will help ensure it is implemented with care, consistency, and responsiveness to the St. Cloud community.\\n\\n\\nAbout the Role\\n\\nAs Program Manager, Shelter Operations, you will oversee the day‑to‑day operations of Avivo Village Central Minnesota, providing leadership to a 24/7 team of frontline shelter staff and ensuring high‑quality, dignity‑centered services for shelter guests.\\n\\nKey responsibilities include:\\n\\n\\n\\tLead staff in delivering low‑barrier, trauma‑informed, wellness and safety focused shelter services\\n\\tSupport consistent implementation of the Avivo Village program model within a new location\\n\\tProvide hands‑on, visible leadership during program launch and ongoing operations\\n\\tSupervise, coach, and develop frontline staff across shifts\\n\\tRespond to urgent situations and support staff through crisis response\\n\\tEstablish strong communication practices, staffing rhythms, and operational consistency\\n\\tBuild and maintain collaborative relationships with local partners, funders, and stakeholders\\n\\n\\nThis role blends people leadership, operational oversight, and on‑site presence, particularly during the early stages of the program.\\n\\n\\nSchedule &amp; Work Expectations\\n\\nThis position is a 32‑hour per week role (Wednesday - Saturday) with full‑time benefits.&nbsp;\\n\\nTypical work expectations include:\\n\\n\\n\\tRegular schedule of Wednesday - Saturday with primarily daytime hours, with some evening hours\\n\\tOccasional overnight shifts based on program needs\\n\\tParticipation in a shared on‑call rotation, distributed among shelter leadership for designated periods during the month\\n\\n\\nSpecific details regarding overnight frequency and on‑call expectations will be discussed during the interview process.\\nQualificationsEducation &amp; Experience Requirements\\n\\nRequired Qualifications\\n\\n\\n\\tAssociate degree in a human services or related field\\n\\tWith an associate degree, a minimum of three (3) years of experience providing direct services in shelter operations, behavioral health, or community‑based settings\\n\\tWith a bachelor&rsquo;s degree in a human services or related field, a minimum of two (2) years of direct service experience\\n\\tAt least two (2) years of supervisory experience, which may include supervision of staff, interns, or volunteers\\n\\tExperience working with individuals experiencing homelessness and complex needs\\n\\tDemonstrated ability to lead teams in fast‑paced, 24/7 environments\\n\\tCommitment to delivering wellness and safety focused, trauma‑informed services rooted in dignity and respect\\n\\n\\nPreferred Qualifications\\n\\n\\n\\tExperience working in adult emergency shelters or residential programs\\n\\tExperience in behavioral health, community mental health, or crisis‑response settings\\n\\tOperational leadership experience, including staffing coverage and day‑to‑day program oversight\\n\\tExperience supporting staff during crisis situations with professionalism and sound judgment\\n\\tFamiliarity with electronic health records or documentation systems\\n\\tLived experience related to homelessness, recovery, or substance use is valued\\n\\n\\n\\nWhat We Offer\\n\\n\\n\\tMedical Health Plan\\n\\tHealth Savings Account (HSA)\\n\\tNice Healthcare (chat, video visits, and in‑home primary care)\\n\\tDental Plan\\n\\tDependent Care Flexible Spending Account (FSA)\\n\\tBasic Life/AD&amp;D &amp; Voluntary Life/AD&amp;D\\n\\tLong‑Term Disability\\n\\tOption to purchase Critical Illness, Accident Insurance, and Short‑Term Disability\\n\\t401(k) Plan\\n\\t10 paid holidays &amp; generous PTO\\n\\n\\nFull‑time benefits with a reduced work week&mdash;because sustainable leadership matters.\\n\\n\\nHow to Apply\\n\\nSubmit your application and cover letter online through Avivo&rsquo;s Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. Early applications are encouraged as interviews are rolling.\\n\\n\\nMake a Difference with Avivo.\\n\\nAvivo will begin participating in E‑Verify effective July 1, 2025.\\n\\nAvivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.\\n\",\"responsibilities\":\"Program Manager, Shelter Operations\\n\\nAvivo Village Central Minnesota &ndash; St. Cloud\\n\\nA proven model. A new community. A rare opportunity to help lead the launch.\\n\\nDo you know, you have the power to change the course of someone&rsquo;s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.\\n\\nAvivo is bringing Avivo Village to St. Cloud.\\n\\nBuilding on the success of Avivo Village North Loop in Minneapolis, Avivo is opening Avivo Village Central Minnesota, a newly constructed location designed to provide low‑barrier, trauma‑informed emergency shelter for individuals experiencing homelessness in the St. Cloud area.\\n\\nWe are seeking a Program Manager, Shelter Operations who is excited to help implement an established Avivo Village model while playing a key role in shaping how that model is brought to life in a new community&mdash;establishing strong operations, a supportive staff culture, and effective community partnerships from the beginning.\\n\\nThis is a leadership opportunity grounded in a trusted framework, with meaningful influence during program launch and early operations.\\n\\n\\nWhy This Role Is Unique\\n\\n\\n\\tA brand‑new Avivo Village location in St. Cloud, opening its doors for the first time\\n\\tA proven, well‑established shelter model, informed by years of experience in Minneapolis\\n\\tMeaningful leadership presence during program launch, staffing, and operational start‑up\\n\\tA 32‑hour work week with full‑time benefits, supporting sustainable and effective leadership\\n\\n\\nYou will not be creating a new model&mdash;but you will help ensure it is implemented with care, consistency, and responsiveness to the St. Cloud community.\\n\\n\\nAbout the Role\\n\\nAs Program Manager, Shelter Operations, you will oversee the day‑to‑day operations of Avivo Village Central Minnesota, providing leadership to a 24/7 team of frontline shelter staff and ensuring high‑quality, dignity‑centered services for shelter guests.\\n\\nKey responsibilities include:\\n\\n\\n\\tLead staff in delivering low‑barrier, trauma‑informed, wellness and safety focused shelter services\\n\\tSupport consistent implementation of the Avivo Village program model within a new location\\n\\tProvide hands‑on, visible leadership during program launch and ongoing operations\\n\\tSupervise, coach, and develop frontline staff across shifts\\n\\tRespond to urgent situations and support staff through crisis response\\n\\tEstablish strong communication practices, staffing rhythms, and operational consistency\\n\\tBuild and maintain collaborative relationships with local partners, funders, and stakeholders\\n\\n\\nThis role blends people leadership, operational oversight, and on‑site presence, particularly during the early stages of the program.\\n\\n\\nSchedule &amp; 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Experience Requirements\\n\\nRequired Qualifications\\n\\n\\n\\tAssociate degree in a human services or related field\\n\\tWith an associate degree, a minimum of three (3) years of experience providing direct services in shelter operations, behavioral health, or community‑based settings\\n\\tWith a bachelor&rsquo;s degree in a human services or related field, a minimum of two (2) years of direct service experience\\n\\tAt least two (2) years of supervisory experience, which may include supervision of staff, interns, or volunteers\\n\\tExperience working with individuals experiencing homelessness and complex needs\\n\\tDemonstrated ability to lead teams in fast‑paced, 24/7 environments\\n\\tCommitment to delivering wellness and safety focused, trauma‑informed services rooted in dignity and respect\\n\\n\\nPreferred Qualifications\\n\\n\\n\\tExperience working in adult emergency shelters or residential programs\\n\\tExperience in behavioral health, community mental health, or crisis‑response settings\\n\\tOperational leadership experience, including staffing coverage and day‑to‑day program oversight\\n\\tExperience supporting staff during crisis situations with professionalism and sound judgment\\n\\tFamiliarity with electronic health records or documentation systems\\n\\tLived experience related to homelessness, recovery, or substance use is valued\\n\\n\\n\\nWhat We Offer\\n\\n\\n\\tMedical Health Plan\\n\\tHealth Savings Account (HSA)\\n\\tNice Healthcare (chat, video visits, and in‑home primary care)\\n\\tDental Plan\\n\\tDependent Care Flexible Spending Account (FSA)\\n\\tBasic Life/AD&amp;D &amp; 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Qualified candidates will be contacted for next steps. Early applications are encouraged as interviews are rolling.\\n\\n\\nMake a Difference with Avivo.\\n\\nAvivo will begin participating in E‑Verify effective July 1, 2025.\\n\\nAvivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.\\n\",\"experienceRequirements\":\"Education &amp; Experience Requirements\\n\\nRequired Qualifications\\n\\n\\n\\tAssociate degree in a human services or related field\\n\\tWith an associate degree, a minimum of three (3) years of experience providing direct services in shelter operations, behavioral health, or community‑based settings\\n\\tWith a bachelor&rsquo;s degree in a human services or related field, a minimum of two (2) years of direct service experience\\n\\tAt least two (2) years of supervisory experience, which may include supervision of staff, interns, or volunteers\\n\\tExperience working with individuals experiencing homelessness and complex needs\\n\\tDemonstrated ability to lead teams in fast‑paced, 24/7 environments\\n\\tCommitment to delivering wellness and safety focused, trauma‑informed services rooted in dignity and respect\\n\\n\\nPreferred Qualifications\\n\\n\\n\\tExperience working in adult emergency shelters or residential programs\\n\\tExperience in behavioral health, community mental health, or crisis‑response settings\\n\\tOperational leadership experience, including staffing coverage and day‑to‑day program oversight\\n\\tExperience supporting staff during crisis situations with professionalism and sound judgment\\n\\tFamiliarity with electronic health records or documentation systems\\n\\tLived experience related to homelessness, recovery, or substance use is valued\\n\\n\\n\\nWhat We Offer\\n\\n\\n\\tMedical Health Plan\\n\\tHealth Savings Account (HSA)\\n\\tNice Healthcare (chat, video visits, and in‑home primary care)\\n\\tDental Plan\\n\\tDependent Care Flexible Spending Account (FSA)\\n\\tBasic Life/AD&amp;D &amp; Voluntary Life/AD&amp;D\\n\\tLong‑Term Disability\\n\\tOption to purchase Critical Illness, Accident Insurance, and Short‑Term Disability\\n\\t401(k) Plan\\n\\t10 paid holidays &amp; generous PTO\\n\\n\\nFull‑time benefits with a reduced work week&mdash;because sustainable leadership matters.\\n\\n\\nHow to Apply\\n\\nSubmit your application and cover letter online through Avivo&rsquo;s Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. Early applications are encouraged as interviews are rolling.\\n\\n\\nMake a Difference with Avivo.\\n\\nAvivo will begin participating in E‑Verify effective July 1, 2025.\\n\\nAvivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.\\n\",\"industry\":\"Housing Support Services\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Various Shifts\",\"educationRequirements\":\"Associates Degree\"}",
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