Deli Attendant - Best Western - Orlando, FL

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    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\">Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a retail associate for the Best Western - Orlando, FL</p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Primary mission:&nbsp;</strong></p><p style=\"margin-left:0in;\">Serve as the initial point of contact for hotel guests and retail customers, welcoming each individual with a courteous, professional demeanor and a friendly smile. Provide helpful information and assistance as needed, while ensuring the store remains well-organized, fully stocked, visually appealing, and inviting for all visitors.<strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>SCOPE OF WORK + TEAM&nbsp;</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Reports to the Retail Manager and / or Supervisor</li></ul><p style=\"margin-left:0in;\"><strong>RESPONSIBILITIES&nbsp;</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Greeting customers as they enter the store and assisting them in finding products they need</li><li style=\"margin-left:0in;\">Processing transactions and operating cash registers, accepting payments and making change</li><li style=\"margin-left:0in;\">Accurately handle cash and credit card transactions</li><li style=\"margin-left:0in;\">Answering customer inquiries regarding products, services, and store policies</li><li style=\"margin-left:0in;\">Maintaining clean and organized sales floors, ensuring all merchandise is accurately priced and displayed</li><li style=\"margin-left:0in;\">Restocking shelves and displays with new or returned products</li><li style=\"margin-left:0in;\">Assisting with inventory management, including receiving and unpacking new stock</li><li style=\"margin-left:0in;\">Handling customer complaints and returns in a professional and courteous manner</li><li style=\"margin-left:0in;\">Upselling or suggesting additional products to customers to meet sales goals Work with sales team to achieve sales targets</li></ul><p style=\"margin-left:0in;\"><strong>EXPERIENCE:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\"><strong>Prior Experience:</strong><ul type=\"square\"><li>1+ Previous Retail in hospitality or fast-paced environment preferred.</li></ul></li></ul><p style=\"margin-left:0in;\"><strong>Qualifications</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\"><strong>IT Expertise:&nbsp;</strong><ul type=\"square\"><li>Advanced knowledge of computer software (including Microsoft Office, outlook) and POS systems is preferred.&nbsp;</li></ul></li><li style=\"margin-left:0in;\"><strong>Education:&nbsp;</strong><ul type=\"square\"><li>High School diploma or GED required; college degree preferred.</li></ul></li><li style=\"margin-left:0in;\"><strong>Subject Expertise:&nbsp;</strong><ul type=\"square\"><li>Previous retail experience is preferred</li><li>Excellent customer service skills</li><li>Ability to communicate effectively</li><li>Basic mathematical skills</li><li>Attention to detail</li><li>Ability to work in a fast-paced environment</li><li>High school diploma or equivalent</li><li>Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.</li><li>Report any unusual occurrences and/or request to Supervisor.</li><li>Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.</li><li>Must be service oriented with excellent customer service and sales skills</li><li>Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language</li><li>Must be energetic and outgoing</li><li>Must possess excellent interpersonal and organizational skills</li><li>Must be able to follow directions with attention to detail, speed and accuracy</li><li>Must be a team player with the ability to work under minimal supervision</li><li>Must be able to multi-task in a fast-paced work environment</li><li>Must be able to understand and work with basic financial information and solve basic arithmetic problems</li><li>Must be able to type 45 wpm and have the ability to input data and access information on the computer</li><li>Must have proficient working knowledge of Microsoft Office</li><li>Must be able to exercise confidentiality and discretion.&nbsp;</li></ul></li></ul><p style=\"margin-left:0in;\"><strong>OTHER EXPECTATIONS:&nbsp;</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.</li><li style=\"margin-left:0in;\">Demonstrate a working knowledge of all company safety and security procedures.</li><li style=\"margin-left:0in;\">Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.</li><li style=\"margin-left:0in;\">Hours Required: Must primarily work during business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.</li></ul><p style=\"margin-left:0in;\"><strong>Physical Requirements:&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong><em>Lifting/Pushing/Pulling/Carrying</em></strong></p><p style=\"margin-left:0in;\">Frequent, for lifting merchandise and inventory boxes, etc., for placing on shelves for storage and / or assisting with inventory and / or restocking shelves and / or displays in retail area. For vacuuming and / or sweeping and / or mopping the retail space and / or store as needed, emptying waste baskets, etc. weighing up to 25 lbs.</p><p style=\"margin-left:0in;\"><strong><em>Bending/Kneeling</em></strong></p><p style=\"margin-left:0in;\">Frequent, for stocking shelves and / or assisting with inventory in store room, cleaning and dusting of furniture, and display cases and shelves, etc.&nbsp;</p><p style=\"margin-left:0in;\"><strong><em>Mobility</em></strong></p><p style=\"margin-left:0in;\">Continuous, for moving throughout the retail space and / or store and particularly when assisting customers, organizing, restocking merchandise, maintaining the retail space clean and organized, including walking to / from storage; cleaning mirrors, windows, dusting, whipping furniture, floors, etc.&nbsp;</p><p style=\"margin-left:0in;\"><strong><em>Standing</em></strong></p><p style=\"margin-left:0in;\">Frequent, while assisting customers with inquiries and processing transactions, organizing the department&rsquo;s storerooms, replenishing shelves and or moving and arranging inventory in the storeroom and / or the retail space, etc.&nbsp;</p><p style=\"margin-left:0in;\"><strong><em>Stationary</em></strong></p><p style=\"margin-left:0in;\">Frequent, while reviewing processing transactions and / or assisting with inventory control in the storeroom and / or the retail spaces, entering data in the computer and / or tally and inventory sheets, etc.&nbsp;</p><p style=\"margin-left:0in;\"><strong><em>Climbing Stairs</em></strong></p><p style=\"margin-left:0in;\">Occasional, as needed to move around the hotel as needed based on storage and / or retail location and possible use of step stool for hard-to-reach areas.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>We are:</strong></p><p style=\"margin-left:0in;\">Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests&#39; expectations and make a distinct difference in people&#39;s lives.</p><p style=\"margin-left:0in;\">At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren&rsquo;t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>What we can offer you:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\" data-pasted=\"true\">Team Driven and Values Based Culture</li><li style=\"margin-left:0in;\">Medical/Dental/Vision</li><li style=\"margin-left:0in;\">Vacation &amp; Holiday Pay</li><li style=\"margin-left:0in;\">Same-day pay available</li><li style=\"margin-left:0in;\">Employee Assistance Program</li><li style=\"margin-left:0in;\">Career Growth Opportunities/ Manager Training Program</li><li style=\"margin-left:0in;\">Reduced Room Rates throughout the portfolio</li><li style=\"margin-left:0in;\">Third Party Perks (Movie Tickets, Attractions, Other)</li><li style=\"margin-left:0in;\">Matching 401(k)</li><li style=\"margin-left:0in;\">Employee discounts</li><li style=\"margin-left:0in;\">Flexible spending account</li><li style=\"margin-left:0in;\">Life insurance</li><li style=\"margin-left:0in;\">Parental leave</li><li style=\"margin-left:0in;\">Referral program</li></ul></div>\n",
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