Software Specialist (On-site)

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    "description": "<div>\n<p style=\"margin-left:0in; margin-right:0in; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\">First United Bank is accepting applications for a Full Time Software Specialist in our Operations Center.</span></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Job Purpose:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Under guidance from the CIO/CTO the Software Specialist serves as a resource to bridge the gap between business units and the technology solutions.&nbsp; This role focuses on analyzing banking operations, supporting initiatives across core banking systems, digital channels, data platforms, and supporting enterprise applications, ensuring solutions align with regulatory expectations, information system standards, and operational controls. This position requires thorough knowledge of servers as well as desktop computing architecture, as well as network administration tools to provide overall support of new and existing computer systems to the entire banking staff.&nbsp; </span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Duties:</strong></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Assumes responsibility for providing effective technical support for all users.</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Acts as a project leader for the overall delivery of platform projects.&nbsp; Develops project scope and plans, and coordinates tasks.&nbsp; Actively serves in the role of liaison between internal departments, technical staff, outside solution providers, and the project team to effectively develop, execute and monitor project implementation.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Works closely with designated business units and vendors to identify information requirements and seek opportunities to build systems based on new computing architectures to improve business processes and support critical business strategies.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaborate with vendors, IT staff and other stakeholders to identify client requirements, assess impacts to other data and systems, consider available technologies, compare costs and benefits, and recommend solutions.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaborate with vendors, IT staff and other stakeholders to define detailed client requirements and systems interfaces, assess available technologies, and develop and present solutions.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Works closely with the systems group, operations, and other IT functional areas that enable multi-platform application development.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensures that system specifications and requirements are documented and assists with the development and maintenance of written policies and procedures.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Strong working relationships with business units and vendors</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintains up-to-date status reports for projects.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Focuses on internal clients as the customer and consistently ensures high levels of client satisfaction.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Focuses on the security and regulatory aspects related to implementing new systems. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Participates in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required.</span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Performance Measurements:</strong></span></p>\n\n<ol>\n\t<li>Assigned tasks and functions are completed in accordance with established standards, policies, and procedures.</li>\n\t<li>Good working relations exist with users. &nbsp;Users&rsquo; concerns are promptly addressed and problems effectively resolved.</li>\n\t<li>Required reports and documentation are complete and current.</li>\n\t<li>Management is appropriately informed of area activities and of any significant or recurring problems.</li>\n\t<li>Continued education on new hardware and software.</li>\n\t<li>Good working relations exist with Information Technology personnel.</li>\n\t<li>Bank/customer information and equipment/software assets are kept secure.</li>\n</ol>\n</div>\n",
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