International Operations Specialist (21489)

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    "countries": [
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    "city": "Orlando",
    "jobId": 99155,
    "level": "Experienced",
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    "jobTitle": "International Operations Specialist (21489)",
    "location": "MCO Station - Orlando, FL 32809",
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    "description": "<div>\r\n<p><strong>Position Purpose</strong></p>\r\n\r\n<p>To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with appositive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base.</p>\r\n\r\n<p><strong>Tasks</strong></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Seek opportunities and challenges in a manner that maximizes profit to PGL while reducing PGL customer supply chain cost</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Cooperating with PGL cross-functional teams to accomplish organizational objectives</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Facilitate day to day shipment activity</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Provide status updates to customers</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Responsible for processing all shipment/transportation activities for key customer accounts</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Provide instructions to external agents per SOP</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Process quoted shipments with operations specialists and agents</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Handle import shipments from origin pickup to delivery</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Follow up with agents on status of shipments</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Provide updates to customers</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Update info and accrue all costs in the operating system</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Adhere to established customer SOP</span></span></span></li>\r\n</ul>\r\n\r\n<p><strong>Work Activities</strong></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Select shipment routes, based on nature of goods shipped, transit times, or security needs.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Determine efficient and cost-effective methods of moving goods from one location to another.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Reserve necessary space on ships, aircraft, trains, or trucks.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Arrange delivery or storage of goods at destinations.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Assist clients in obtaining insurance reimbursements.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Calculate weight, volume, or cost of goods to be moved.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Complete shipping documentation, such as including bills of lading, packing lists, dock receipts, and certificates of origin.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Consolidate loads with a common destination to reduce costs to individual shippers.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Establishing and Maintaining Interpersonal Relationships</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Documenting/Recording Information</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Communicating with Supervisors, Peers, or Subordinates</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Communicating with Persons Outside Organization</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Updating and Using Relevant Knowledge</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Performing Administrative Activities</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Processing Information</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Getting Information</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">Interacting With Computers</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">read maps</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">route freight shipments</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">compile numerical or statistical data</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">prepare reports</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">use computers to enter, access or retrieve data</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">observe loading of freight to ensure proper compliance with procedures</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">obtain flight information from dispatcher</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"color:#3b362b\">maintain records, reports, or files </span></span></li>\r\n</ul>\r\n</div>\r\n",
    "jobCategory": "Import/Export Operations",
    "salaryRange": "",
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It does not involve solving the problem, only recognizing there is a problem.\\r\\n\\r\\nWritten Comprehension &mdash; The ability to read and understand information and ideas presented in writing.\\r\\n\\r\\nDeductive Reasoning &mdash; The ability to apply general rules to specific problems to produce answers that make sense.\\r\\n\\r\\nInductive Reasoning &mdash; The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).\\r\\n\\r\\nNear Vision &mdash; The ability to see details at close range (within a few feet of the observer).\\r\\n\\r\\nSpeech Clarity &mdash; The ability to speak clearly so others can understand you.\\r\\n\\r\\nSpeech Recognition &mdash; The ability to identify and understand the speech of another person.\\r\\n\\r\\nWritten Expression &mdash; The ability to communicate information and ideas in writing so others will understand.\\r\\n\\r\\nTools\\r\\n\\r\\n\\r\\n\\tDesktop computers\\r\\n\\tFacsimile machines\\r\\n\\tLaptop computers\\r\\n\\tSpecial purpose telephones\\r\\n\\tMulti-line telephone systems\\r\\n\\r\\n\\r\\nTechnology\\r\\n\\r\\n\\r\\n\\tCompliance software\\r\\n\\tElectronic mail software\\r\\n\\tEnterprise resource planning ERP software\\r\\n\\tManufacturing resource planning MRP software\\r\\n\\tCustomer resource management CRM software\\r\\n\\tLogistics and supply chain software (CargoWise ediEnterprise)\\r\\n\\tSpreadsheet software\\r\\n\\tMicrosoft Excel and other office applications\\r\\n\\r\\n\",\"responsibilities\":\"\\r\\nPosition Purpose\\r\\n\\r\\nTo meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with appositive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base.\\r\\n\\r\\nTasks\\r\\n\\r\\n\\r\\n\\tSeek opportunities and challenges in a manner that maximizes profit to PGL while reducing PGL customer supply chain cost\\r\\n\\tCooperating with PGL cross-functional teams to accomplish organizational objectives\\r\\n\\tFacilitate day to day shipment activity\\r\\n\\tProvide status updates to customers\\r\\n\\tResponsible for processing all shipment/transportation activities for key customer accounts\\r\\n\\tProvide instructions to external agents per SOP\\r\\n\\tProcess quoted shipments with operations specialists and agents\\r\\n\\tHandle import shipments from origin pickup to delivery\\r\\n\\tFollow up with agents on status of shipments\\r\\n\\tProvide updates to customers\\r\\n\\tUpdate info and accrue all costs in the operating system\\r\\n\\tAdhere to established customer SOP\\r\\n\\r\\n\\r\\nWork Activities\\r\\n\\r\\n\\r\\n\\tSelect shipment routes, based on nature of goods shipped, transit times, or security needs.\\r\\n\\tDetermine efficient and cost-effective methods of moving goods from one location to another.\\r\\n\\tReserve necessary space on ships, aircraft, trains, or trucks.\\r\\n\\tArrange delivery or storage of goods at destinations.\\r\\n\\tArrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.\\r\\n\\tAssist clients in obtaining insurance reimbursements.\\r\\n\\tCalculate weight, volume, or cost of goods to be moved.\\r\\n\\tComplete shipping documentation, such as including bills of lading, packing lists, dock receipts, and certificates of origin.\\r\\n\\tConsolidate loads with a common destination to reduce costs to individual shippers.\\r\\n\\tInform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.\\r\\n\\tEstablishing and Maintaining Interpersonal Relationships\\r\\n\\tDocumenting/Recording Information\\r\\n\\tCommunicating with Supervisors, Peers, or Subordinates\\r\\n\\tCommunicating with Persons Outside Organization\\r\\n\\tUpdating and Using Relevant Knowledge\\r\\n\\tPerforming Administrative Activities\\r\\n\\tProcessing Information\\r\\n\\tGetting Information\\r\\n\\tInteracting With Computers\\r\\n\\tread maps\\r\\n\\troute freight shipments\\r\\n\\tcompile numerical or statistical data\\r\\n\\tprepare reports\\r\\n\\tuse computers to enter, access or retrieve data\\r\\n\\tobserve loading of freight to ensure proper compliance with procedures\\r\\n\\tobtain flight information from dispatcher\\r\\n\\tmaintain records, reports, or files \\r\\n\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"PGL\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=3CE0A8B9A100D72DA45AFCBB5E758DBE\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"6321 Emperor Drive Ste 202\",\"addressLocality\":\"Orlando\",\"addressRegion\":\"FL\",\"postalCode\":32809,\"addressCountry\":\"USA\"}},\"qualifications\":\"Education and Experience\\r\\n\\r\\nYears of Experience: 3-5 Years of International Freight Forwarding experience\\r\\n\\r\\nEducation: Industry related degree and/or certification\\r\\n\\r\\nKnowledge\\r\\n\\r\\nTransportation &mdash; Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.\\r\\n\\r\\nCustomer and Personal Service &mdash; Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.\\r\\n\\r\\nAdministration and Management &mdash; Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.\\r\\n\\r\\nProduction and Processing &mdash; Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.\\r\\n\\r\\nPublic Safety and Security &mdash; Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.\\r\\n\\r\\nPersonnel and Human Resources &mdash; Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.\\r\\n\\r\\nComputers and Electronics &mdash; Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.\\r\\n\\r\\nEducation and Training &mdash; Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.\\r\\n\\r\\nMathematics &mdash; Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.\\r\\n\\r\\nEconomics and Accounting &mdash; Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.\\r\\n\\r\\nSkills\\r\\n\\r\\nActive Listening &mdash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.\\r\\n\\r\\nSpeaking &mdash; Talking to others to convey information effectively.\\r\\n\\r\\nCritical Thinking &mdash; Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.\\r\\n\\r\\nTime Management &mdash; Managing one&#39;s own time and the time of others.\\r\\n\\r\\nComplex Problem Solving &mdash; Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.\\r\\n\\r\\nCoordination &mdash; Adjusting actions in relation to others&#39; actions.\\r\\n\\r\\nJudgment and Decision Making &mdash; Considering the relative costs and benefits of potential actions to choose the most appropriate one.\\r\\n\\r\\nReading Comprehension &mdash; Understanding written sentences and paragraphs in work related documents.\\r\\n\\r\\nAbilities\\r\\n\\r\\nOral Comprehension &mdash; The ability to listen to and understand information and ideas presented through spoken words and sentences.\\r\\n\\r\\nOral Expression &mdash; The ability to communicate information and ideas in speaking so others will understand.\\r\\n\\r\\nProblem Sensitivity &mdash; The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.\\r\\n\\r\\nWritten Comprehension &mdash; The ability to read and understand information and ideas presented in writing.\\r\\n\\r\\nDeductive Reasoning &mdash; The ability to apply general rules to specific problems to produce answers that make sense.\\r\\n\\r\\nInductive Reasoning &mdash; The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).\\r\\n\\r\\nNear Vision &mdash; The ability to see details at close range (within a few feet of the observer).\\r\\n\\r\\nSpeech Clarity &mdash; The ability to speak clearly so others can understand you.\\r\\n\\r\\nSpeech Recognition &mdash; The ability to identify and understand the speech of another person.\\r\\n\\r\\nWritten Expression &mdash; The ability to communicate information and ideas in writing so others will understand.\\r\\n\\r\\nTools\\r\\n\\r\\n\\r\\n\\tDesktop computers\\r\\n\\tFacsimile machines\\r\\n\\tLaptop computers\\r\\n\\tSpecial purpose telephones\\r\\n\\tMulti-line telephone systems\\r\\n\\r\\n\\r\\nTechnology\\r\\n\\r\\n\\r\\n\\tCompliance software\\r\\n\\tElectronic mail software\\r\\n\\tEnterprise resource planning ERP software\\r\\n\\tManufacturing resource planning MRP software\\r\\n\\tCustomer resource management CRM software\\r\\n\\tLogistics and supply chain software (CargoWise ediEnterprise)\\r\\n\\tSpreadsheet software\\r\\n\\tMicrosoft Excel and other office applications\\r\\n\\r\\n\",\"experienceRequirements\":\"Education and Experience\\r\\n\\r\\nYears of Experience: 3-5 Years of International Freight Forwarding experience\\r\\n\\r\\nEducation: Industry related degree and/or certification\\r\\n\\r\\nKnowledge\\r\\n\\r\\nTransportation &mdash; Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.\\r\\n\\r\\nCustomer and Personal Service &mdash; Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.\\r\\n\\r\\nAdministration and Management &mdash; Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.\\r\\n\\r\\nProduction and Processing &mdash; Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.\\r\\n\\r\\nPublic Safety and Security &mdash; Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.\\r\\n\\r\\nPersonnel and Human Resources &mdash; Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.\\r\\n\\r\\nComputers and Electronics &mdash; Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.\\r\\n\\r\\nEducation and Training &mdash; Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.\\r\\n\\r\\nMathematics &mdash; Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.\\r\\n\\r\\nEconomics and Accounting &mdash; Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.\\r\\n\\r\\nSkills\\r\\n\\r\\nActive Listening &mdash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.\\r\\n\\r\\nSpeaking &mdash; Talking to others to convey information effectively.\\r\\n\\r\\nCritical Thinking &mdash; Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.\\r\\n\\r\\nTime Management &mdash; Managing one&#39;s own time and the time of others.\\r\\n\\r\\nComplex Problem Solving &mdash; Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.\\r\\n\\r\\nCoordination &mdash; Adjusting actions in relation to others&#39; actions.\\r\\n\\r\\nJudgment and Decision Making &mdash; Considering the relative costs and benefits of potential actions to choose the most appropriate one.\\r\\n\\r\\nReading Comprehension &mdash; Understanding written sentences and paragraphs in work related documents.\\r\\n\\r\\nAbilities\\r\\n\\r\\nOral Comprehension &mdash; The ability to listen to and understand information and ideas presented through spoken words and sentences.\\r\\n\\r\\nOral Expression &mdash; The ability to communicate information and ideas in speaking so others will understand.\\r\\n\\r\\nProblem Sensitivity &mdash; The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.\\r\\n\\r\\nWritten Comprehension &mdash; The ability to read and understand information and ideas presented in writing.\\r\\n\\r\\nDeductive Reasoning &mdash; The ability to apply general rules to specific problems to produce answers that make sense.\\r\\n\\r\\nInductive Reasoning &mdash; The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).\\r\\n\\r\\nNear Vision &mdash; The ability to see details at close range (within a few feet of the observer).\\r\\n\\r\\nSpeech Clarity &mdash; The ability to speak clearly so others can understand you.\\r\\n\\r\\nSpeech Recognition &mdash; The ability to identify and understand the speech of another person.\\r\\n\\r\\nWritten Expression &mdash; The ability to communicate information and ideas in writing so others will understand.\\r\\n\\r\\nTools\\r\\n\\r\\n\\r\\n\\tDesktop computers\\r\\n\\tFacsimile machines\\r\\n\\tLaptop computers\\r\\n\\tSpecial purpose telephones\\r\\n\\tMulti-line telephone systems\\r\\n\\r\\n\\r\\nTechnology\\r\\n\\r\\n\\r\\n\\tCompliance software\\r\\n\\tElectronic mail software\\r\\n\\tEnterprise resource planning ERP software\\r\\n\\tManufacturing resource planning MRP software\\r\\n\\tCustomer resource management CRM software\\r\\n\\tLogistics and supply chain software (CargoWise ediEnterprise)\\r\\n\\tSpreadsheet software\\r\\n\\tMicrosoft Excel and other office applications\\r\\n\\r\\n\",\"industry\":\"Import/Export Operations\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\",\"educationRequirements\":\"4 Year Degree\"}",
    "applyAvailable": true,
    "educationLevel": "4 Year Degree",
    "qualifications": "<p>Education and Experience</p>\r\n\r\n<p>Years of Experience: 3-5 Years of International Freight Forwarding experience</p>\r\n\r\n<p>Education: Industry related degree and/or certification</p>\r\n\r\n<p><strong>Knowledge</strong></p>\r\n\r\n<p>Transportation &mdash; Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.</p>\r\n\r\n<p>Customer and Personal Service &mdash; Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</p>\r\n\r\n<p>Administration and Management &mdash; Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</p>\r\n\r\n<p>Production and Processing &mdash; Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.</p>\r\n\r\n<p>Public Safety and Security &mdash; Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.</p>\r\n\r\n<p>Personnel and Human Resources &mdash; Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.</p>\r\n\r\n<p>Computers and Electronics &mdash; Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.</p>\r\n\r\n<p>Education and Training &mdash; Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.</p>\r\n\r\n<p>Mathematics &mdash; Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.</p>\r\n\r\n<p>Economics and Accounting &mdash; Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.</p>\r\n\r\n<p><strong>Skills</strong></p>\r\n\r\n<p>Active Listening &mdash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</p>\r\n\r\n<p>Speaking &mdash; Talking to others to convey information effectively.</p>\r\n\r\n<p>Critical Thinking &mdash; Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</p>\r\n\r\n<p>Time Management &mdash; Managing one&#39;s own time and the time of others.</p>\r\n\r\n<p>Complex Problem Solving &mdash; Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.</p>\r\n\r\n<p>Coordination &mdash; Adjusting actions in relation to others&#39; actions.</p>\r\n\r\n<p>Judgment and Decision Making &mdash; Considering the relative costs and benefits of potential actions to choose the most appropriate one.</p>\r\n\r\n<p>Reading Comprehension &mdash; Understanding written sentences and paragraphs in work related documents.</p>\r\n\r\n<p><strong>Abilities</strong></p>\r\n\r\n<p>Oral Comprehension &mdash; The ability to listen to and understand information and ideas presented through spoken words and sentences.</p>\r\n\r\n<p>Oral Expression &mdash; The ability to communicate information and ideas in speaking so others will understand.</p>\r\n\r\n<p>Problem Sensitivity &mdash; The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.</p>\r\n\r\n<p>Written Comprehension &mdash; The ability to read and understand information and ideas presented in writing.</p>\r\n\r\n<p>Deductive Reasoning &mdash; The ability to apply general rules to specific problems to produce answers that make sense.</p>\r\n\r\n<p>Inductive Reasoning &mdash; The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).</p>\r\n\r\n<p>Near Vision &mdash; The ability to see details at close range (within a few feet of the observer).</p>\r\n\r\n<p>Speech Clarity &mdash; The ability to speak clearly so others can understand you.</p>\r\n\r\n<p>Speech Recognition &mdash; The ability to identify and understand the speech of another person.</p>\r\n\r\n<p>Written Expression &mdash; The ability to communicate information and ideas in writing so others will understand.</p>\r\n\r\n<p><strong>Tools</strong></p>\r\n\r\n<ul>\r\n\t<li>Desktop computers</li>\r\n\t<li>Facsimile machines</li>\r\n\t<li>Laptop computers</li>\r\n\t<li>Special purpose telephones</li>\r\n\t<li>Multi-line telephone systems</li>\r\n</ul>\r\n\r\n<p><strong>Technology</strong></p>\r\n\r\n<ul>\r\n\t<li>Compliance software</li>\r\n\t<li>Electronic mail software</li>\r\n\t<li>Enterprise resource planning ERP software</li>\r\n\t<li>Manufacturing resource planning MRP software</li>\r\n\t<li>Customer resource management CRM software</li>\r\n\t<li>Logistics and supply chain software (CargoWise ediEnterprise)</li>\r\n\t<li>Spreadsheet software</li>\r\n\t<li>Microsoft Excel and other office applications</li>\r\n</ul>\r\n",
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