Home › Companies › 6D1353D45F206B1C1F44D6CCC28333BA › VIP Representative (Full Time) (35613)
VIP Representative (Full Time) (35613)
6D1353D45F206B1C1F44D6CCC28333BA · Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270; 32250 Bob Hope Drive, Rancho Mirage, CA, 92270, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 6D1353D45F206B1C1F44D6CCC28333BA |
| Title | VIP Representative (Full Time) (35613) |
| Normalized title | - |
| Department / team | - |
| Location | Rancho Mirage, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 6D1353D45F206B1C1F44D6CCC28333BA. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Rancho Mirage. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 6D1353D45F206B1C1F44D6CCC28333BA |
| Source | 9660be27-03be-4aae-9db0-314cfcf21f4f |
| ATS provider | Paycom ATS |
Description
Description
JOB DESCRIPTION SUMMARY
Meets and greets guests of the casino and ensures that a high level of customer service is maintained. Must be knowledgeable of and be able to explain games offered by the casino as well as currently approved marketing promotions and programs. Must be knowledgeable of all hotel services and amenities Provides comps to casino patrons according to the approved internal controls. Performs duties, as assigned at Agua Caliente Casino Resort and Spa.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
Assist in the development of guest invitation lists for special events conducted by the Agua Caliente Casino and Spa Resort Casino.
Conveys terms of Player's Club Program and explains qualification requirements to prospective gaming guests.
Tracks and prepares reports, for the Director of Player Development, on specific players and/or groups of players.
Assists the Slot Department and/or Table Games Department at Agua Caliente Casino.
Resort and Spa with the operation of gaming tournaments..
Identifies and initiates relationships with new guests for possible enrollment into the Player's Club.Assist and make hotel reservations for guests..
Assist and make reservation for guests for on and off property outlets (ie.Spa, Restaurants & Golf).
GAMING EXPERIENCE REQUIRED
Qualifications
QUALIFICATION REQUIREMENTS
Must possess strong customer service skills.
Experience in the gaming industry preferred but not required.
Excellent verbal skills, ability to be creative and innovative in guest satisfaction.
Ability to resolve applicable guest concerns.
Enjoys interfacing with people and have the ability to make each guest feel welcome.
Service quality characteristics including courtesy, promptness, and professionalism.
Analytical skills and good computer skills necessary.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED). .
WORKING CONDITIONS/PHYSICAL DEMANDS
To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift.
Also may be subjected to a smoke filled environment.
Typically the individual will be housed in an office environment.
The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
Full job record
| Job ID | b3b54262ccf87750184e8b8eb2ec3c2440b64ed0 |
| Org ID | 6ab11108-133a-4cac-9a44-40ffbe7e16b3 |
| Source ID | 9660be27-03be-4aae-9db0-314cfcf21f4f |
| Board ID | 9660be27-03be-4aae-9db0-314cfcf21f4f |
| Provider | paycom |
| Provider Job Key | 391063 |
| Title | VIP Representative (Full Time) (35613) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270; 32250 Bob Hope Drive, Rancho Mirage, CA, 92270, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Rancho Mirage |
| Salary Raw | Description JOB DESCRIPTION SUMMARY Meets and greets guests of the casino and ensures that a high level of customer service is maintained. Must be knowledgeable of and be able to explain games offered by the casino as well as currently approved marketing promotions and programs. Must be knowledgeable of all hotel services and amenities Provides comps to casino patrons according to the approved internal controls. Performs duties, as assigned at Agua Caliente Casino Resort and Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned) Assist in the development of guest invitation lists for special events conducted by the Agua Caliente Casino and Spa Resort Casino. Conveys terms of Player's Club Program and explains qualification requirements to prospective gaming guests. Tracks and prepares reports, for the Director of Player Development, on specific players and/or groups of players. Assists the Slot Department and/or Table Games Department at Agua Caliente Casino. Resort and Spa with the operation of gaming tournaments.. Identifies and initiates relationships with new guests for possible enrollment into the Player's Club.Assist and make hotel reservations for guests.. Assist and make reservation for guests for on and off property outlets (ie.Spa, Restaurants & Golf). GAMING EXPERIENCE REQUIRED Qualifications QUALIFICATION REQUIREMENTS Must possess strong customer service skills. Experience in the gaming industry preferred but not required. Excellent verbal skills, ability to be creative and innovative in guest satisfaction. Ability to resolve applicable guest concerns. Enjoys interfacing with people and have the ability to make each guest feel welcome. Service quality characteristics including courtesy, promptness, and professionalism. Analytical skills and good computer skills necessary. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED). . WORKING CONDITIONS/PHYSICAL DEMANDS To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment. Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=391063&clientkey=6D1353D45F206B1C1F44D6CCC28333BA |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=391063&clientkey=6D1353D45F206B1C1F44D6CCC28333BA |
| First Seen At | 2026-05-31 19:07:05Z |
| Last Seen At | 2026-06-06 09:54:47Z |
| Last Checked At | 2026-06-06 09:54:47Z |
| Last Changed At | 2026-05-31 19:07:05Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6D1353D45F206B1C1F44D6CCC28333BA/date=2026-06-06/2026-06-06T09-54-43-515Z-876690fbcf2b4fb8267f874f3389e80e9b1c5969ebb23ef63f5a3e19a83eda8a.json |
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