Home › Companies › 23ec8a6d 6221 4669 82f8 82a873119838 19000101 000001 › Digital Banking Specialist
Digital Banking Specialist
23ec8a6d 6221 4669 82f8 82a873119838 19000101 000001 · Alexandria, VA, US, Alexandria, VA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 23ec8a6d 6221 4669 82f8 82a873119838 19000101 000001 |
| Title | Digital Banking Specialist |
| Normalized title | - |
| Department / team | - |
| Location | Alexandria, VA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-06 / 2026-05-31 |
| Changed / last seen | 2026-06-20 / 2026-06-20 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 23ec8a6d 6221 4669 82f8 82a873119838 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Alexandria. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 23ec8a6d 6221 4669 82f8 82a873119838 19000101 000001 |
| Source | a417e09a-4114-4901-a5e8-c9f4933236d7 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Acts as a subject matter expert for all Digital Banking products, services, systems and enrollment. Processes Digital Banking daily work including setup, maintenance, end of day and settlement for online banking and treasury management.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides support for digital banking, including product fulfillment and daily production work. Acts as a technical support resource and Subject Matter Expert for digital banking products, services and systems. Acts as a liaison with digital banking and Treasury Management product vendors to facilitate implementation and periodic maintenance of products. Provides support for commercial account billing and account analysis. Post and review daily transactions from various sources and prepares daily ACH settlement for management approval. Assist with processing work related to Treasury Management services (Wires, RDC, ACH, Positive Pay, etc.) Monitors transaction activity and system alerts to identify and mitigate fraud. Prepares and maintains various reports for tracking, compliance and management review. Investigates, resolves and reports Regulation E (ACH) claims in accordance with bank procedures and regulatory requirements. Reviews and processes digital banking enrollment and maintenance requests, and related services. Answers questions from internal and external customers in a timely, effective and courteous manner. Provide support and process requests received through the digital banking account-opening channel. Works closely with branches and other departments to identify and resolve operational/reporting questions. Utilizes and periodically reviews departmental procedures to ensure compliance with bank expectations, product enhancements and regulatory requirements. Assist in implementing new products/services/systems, helps to ensure processes and procedures adhere to compliance laws and regulations, and participate in system releases/enhancements. Archive daily work into the shared drive and Bank’s document repository system. Responsible for complying with department procedures as documented within the BSA Compliance Program Operating Manual.
Other duties
Remains current on relevant compliance laws, regulatory requirements and changes Digital Banking products and services. Perform additional duties as assigned.
Skills/Abilities
Excellent customer service skills. Working knowledge of the Bank’s products and services, account set-up standards and documentation requirements. Proficient in the use of Microsoft Office products, standard office equipment and JHA core system. Ability to multitask with good organizational skills and attention to detail. Good analytical and strong data entry skills. Excellent oral and written communication skills. Ability to work effectively both independently and as part of a team.
Education and Experience
Requires minimum of two (2) years banking industry or other relevant experience, sales and service or previous Treasury Management Services and Digital Banking experience. High School Diploma or equivalent. Prior experience in Automated Clearing House (ACH) and Regulation E dispute processing preferred.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Full job record
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| Board ID | a417e09a-4114-4901-a5e8-c9f4933236d7 |
| Provider | adp_workforcenow |
| Provider Job Key | 541616 |
| Title | Digital Banking Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Alexandria, VA, US, Alexandria, VA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | VA |
| City | Alexandria |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=23ec8a6d-6221-4669-82f8-82a873119838&ccId=19000101_000001&lang=en_US&type=JS&jobId=541616&jwId=9200901929038_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=23ec8a6d-6221-4669-82f8-82a873119838&ccId=19000101_000001&lang=en_US&type=JS&jobId=541616&jwId=9200901929038_1 |
| First Seen At | 2026-05-31 18:47:52Z |
| Last Seen At | 2026-06-20 13:36:30Z |
| Last Checked At | 2026-06-20 13:36:30Z |
| Last Changed At | 2026-06-20 13:36:30Z |
| Inactive At | — |
| Source Posted At | 2026-04-06 19:37:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=23ec8a6d-6221-4669-82f8-82a873119838|19000101_000001/date=2026-06-20/2026-06-20T13-36-07-342Z-346b76b18231720783e191e6207bcbc7177137dcc583ea7601e9f9db9e53b220.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><div id=\"isPasted\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Acts as a subject matter expert for all Digital Banking products, services, systems and enrollment. Processes Digital Banking daily work including setup, maintenance, end of day and settlement for online banking and treasury management. <br> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Essential Functions<br> </strong>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><ul style=\"list-style-type: disc;\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Provides support for digital banking, including product fulfillment and daily production work.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Acts as a technical support resource and Subject Matter Expert for digital banking products, services and systems.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Acts as a liaison with digital banking and Treasury Management product vendors to facilitate implementation and periodic maintenance of products.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Provides support for commercial account billing and account analysis.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Post and review daily transactions from various sources and prepares daily ACH settlement for management approval.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Assist with processing work related to Treasury Management services (Wires, RDC, ACH, Positive Pay, etc.)</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Monitors transaction activity and system alerts to identify and mitigate fraud.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Prepares and maintains various reports for tracking, compliance and management review.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Investigates, resolves and reports Regulation E (ACH) claims in accordance with bank procedures and regulatory requirements.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Reviews and processes digital banking enrollment and maintenance requests, and related services.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Answers questions from internal and external customers in a timely, effective and courteous manner.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Provide support and process requests received through the digital banking account-opening channel.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Works closely with branches and other departments to identify and resolve operational/reporting questions.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Utilizes and periodically reviews departmental procedures to ensure compliance with bank expectations, product enhancements and regulatory requirements.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Assist in implementing new products/services/systems, helps to ensure processes and procedures adhere to compliance laws and regulations, and participate in system releases/enhancements.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Archive daily work into the shared drive and Bank’s document repository system.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Responsible for complying with department procedures as documented within the BSA Compliance Program Operating Manual.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Other duties</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong> </strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Remains current on relevant compliance laws, regulatory requirements and changes Digital Banking products and services.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Perform additional duties as assigned.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong> </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong> </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Skills/Abilities</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Excellent customer service skills.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Working knowledge of the Bank’s products and services, account set-up standards and documentation requirements.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Proficient in the use of Microsoft Office products, standard office equipment and JHA core system.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to multitask with good organizational skills and attention to detail.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Good analytical and strong data entry skills.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Excellent oral and written communication skills.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to work effectively both independently and as part of a team.</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:.5in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Education and Experience</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Requires minimum of two (2) years banking industry or other relevant experience, sales and service or previous Treasury Management Services and Digital Banking experience.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">High School Diploma or equivalent. </li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Prior experience in Automated Clearing House (ACH) and Regulation E dispute processing preferred.</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:.5in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Supervisory Responsibility</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">This position has no supervisory responsibilities.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Work Environment</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Physical Demands</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Travel</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Travel may be required for this position.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong> </strong></span></p><p id=\"isPasted\"><br></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"color: rgb(74, 68, 42); font-size: 14px; font-family: arial, sans-serif;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span></p></div><div><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial,sans-serif;\"><br></span></p></div></div></div></div></div></div></div></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/b3b4015e02d9d6707b776445a805630ca9f3955b?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/9b2c4a29-1eeb-4ebe-b7bf-09cb2a8d49f0JSONGET https://api.bluedoor.sh/job-postings/v1/sources/a417e09a-4114-4901-a5e8-c9f4933236d7JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/b3b4015e02d9d6707b776445a805630ca9f3955b/eventsJSON